Curaleaf Pharmacy Avis 

Ordered the thermos ,strawberry og
It's like hey ,tastes and smells of hey 25% the more like cbd does nothink for me and that pain i suffer waste of money .

Molly and all the CuraLeaf staff are more than helpful with my request and needs My Dr Nichole is very understanding with my complex needs Im thankful

Molly was brilliant got my fiver refunded. Thank you.

The pharmacy has been a great help setting up my account.
Molly gave great advice that was very helpful. The information given was correct and saved me loads of time.

I spoke to Molly today. She was clearly spoken and patient. Gave me straight forward explanations. A very helpful lady. To date I have had a positive experience with every body from Curaleaf.

I moved home and wanted to get my account details updated, thanks to Olivia I was able to get this sorted with ease. Olivia and the team at curaleaf pharmacy are always very polite and helpful whenever I have a query.

Holly helped me understand the order process and with a few hrs the prescription was sent to me to order my prescription. Great service

My praise and thanks goes out to Kate. She was very helpful to me and my query. Very quick, polite and clear in response, and as a result to my query I’ve received my order confirmation this morning shortly after speaking with her.
As per normal with me, I am always grateful to the actual staff members that I engage with that are both professional and understanding to my request, query or issue.
Have a great weekend Kate and please know I fully appreciate you.
Regards,
Darren

I was going away and needed to make sure I was going to get my meds dispatched and Molly was able to help me out no problem.
As usual the staff are fantastic tbh

While Curaleaf clinic are seemingly quite efficient and the customer service team are helpful and friendly. The Curaleaf pharmacy is a complete and utter joke.
I’ve only been with Curaleaf for 4 months and with the exception of my first ever prescription, every month without fail there is some ridiculous reason as to why at least half of my medication is unavailable.
More recently, once my prescription has left Curaleaf clinic and mademit’s way to the pharmacy , it’s just left to sit in the pharmacy in tray for god knows how long. Even when Curaleaf clinic has marked my prescription as “urgent” because of the constant delays, there’s NEVER a sense of urgency.
On every occasion I have had to wait so long for them to just do their jobs, that I end up going at least a week without any medication at all, which has a massively adverse effect on my health.
It’s not good enough to have delays like this when you’re dealing with people’s medical treatment.
Because the pharmacy is so utterly useless, I can pretty much guarantee that at least one week out of every month I’m going to be unmedicated and back to feeling anxious, in pain and borderline suicidal?!
The INSTANT I’m in a better financial situation I’ll be sacking off Curaleaf for good and spending my money on a clinic that puts patients first. If you can afford to get your prescription anywhere else, do it, because Curaleaf pharmacy is just another company full of people who don’t care enough to do a decent job.

First time MC patient. Placed order on 17/09/25. It was dispatched from the other end of England and arrived on 19/09/25. Great service, would recommend.

I am a new patient at Curaleaf Clinic and Pharmacy.

I had an initial consultation on Wednesday last week, followed by an MDT on Monday. I was promptly able to order my first prescription from the pharmacy when it arrived with them on Thursday, and it has been dispatched today on Friday with next-day delivery.

I had a number of questions about the pharmacy process including around delivery, and was able to reach out to the team via telephone and live chat on a couple of occasions with a really fast response time.

Thanks to Olivia from the pharmacy who responded with professionalism, kindness and empathy on both occasions.

I am looking forward to beginning the treatment and hope that it will help with my conditions.

I had a query to ask so I went to the live chat for help and got connected to Olivia, Who was amazing, really helpful and fast with a response.

Had a great experience on live chat with Julie :)

Hi
I spoke to OLIVIA
WHAT AN AMAZING LADY .
SERIOUSLY THIS WONDERFUL LADY PUT UP WITH MY ADHD AND PUT MY MIND AT REST .AS I HAD SO MEANY QUESTIONS, SHE ANSWERED EVERY ONE .
AWSOME STUFF

IF U READ THIS OLIVIA
YOUR ONE COOL LADY

TOP MSRKS TO THE PHARMACY.
10000/10000
🤜💚🤜👍

We have been a customer of the clinic and pharmacy for quite a few years. My son has severe life threatening epilepsy. The oil has been a literal life saver for him. The pharmacy has on numerous occasions gone above and beyond to make sure we always have the right oil arrive on time and the help received has always been outstanding. Highly recommend.

I was having problems but Lynn stepped up to help and gave an exemplary solution.

Kate was helping me, made it easy to understand next steps so on.. thankyou Kate 🙏🏻

Amber and Jen were amazing and helped me sort an issues out. Thank you for being extra helpful