I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good Company to deal with although do seem to make it hard work to re-order. Having said this it does make sense but the good honest people always penalised by the not so honest sorts. Delivery se... Voir plus
L'entreprise a répondu
Have used Curate quite a few times over the past 2 years and can’t fault them. Website is easy to use, staff are friendly and helpful. Had one issue previously (more so DPD at fault) however customer... Voir plus
L'entreprise a répondu
Do not order from Curate. They are incompetent thieves. There are so many better options available these days- their dispatch time is far too long and if you complain they won't refund you or will tak... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Coordonnées de contact
Royaume-Uni
- support@curatehealth.co.uk
- curatehealth.co.uk
3,9
Bien
18 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Curate Health
Hi,
We are glad to hear that you found our website easy to use and that speaking with our doctor was a helpful experience for you. Thank you for your wonderful feedback!
Best,
The Curate Health Team
Excellent product and a great service
17 juillet 2026
Réponse de Curate Health
Hi,
We are happy to hear that you found our product excellent and our service great! We truly appreciate you taking the time to leave us such positive feedback.
Best,
The Curate Health Team
It’s been really good I have not had no…
It’s been really good I have not had no side affects so really happy with it.
17 juillet 2026
Réponse de Curate Health
Hi,
We are happy to hear you've had a really good experience and have not had any side effects. We appreciate your positive feedback!
Best,
The Curate Health Team
It a great service package arrived…
It a great service package arrived quicker than expected. Always so helpful I will use the service again first class every time.
17 juillet 2026
Réponse de Curate Health
Hi,
We're happy to hear that your package arrived quicker than expected and that you found our service helpful. We appreciate your kind words and look forward to assisting you again!
Best,
The Curate Health Team
Réponse de Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Réponse de Curate Health
Hi,
We're happy to hear that you had a positive experience with our customer service and that your delivery was speedy. We truly appreciate your feedback!
Best,
The Curate Health Team
Delivery on time
17 juillet 2026
Réponse de Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Excellent professional service
Excellent professional service, very well managed, staff helpful. Feel totally safe and supported using this product
17 juillet 2026
Réponse de Curate Health
Hi,
We're pleased to hear you experienced excellent professional service and felt well-managed. Knowing our staff were helpful and that you feel safe and supported using our product is wonderful news!
Best,
The Curate Health Team
Réponse de Curate Health
Hi,
We're happy to hear that you found our ordering process simple and reliable. We appreciate your positive feedback!
Best,
The Curate Health Team
Been with curate for.over 12 months
Been with curate for.over 12 months, great service
17 juillet 2026
Réponse de Curate Health
Hi,
We're so happy to hear you've had a great experience with us for over a year! We truly appreciate your loyalty.
Best,
The Curate Health Team
So fast and reliable and a trusted site…
So fast and reliable and a trusted site would highly recommend
17 juillet 2026
Réponse de Curate Health
Hi,
We are so glad you found our service fast and reliable! We truly appreciate your recommendation.
Best,
The Curate Health Team
The real deal!!
Speedy delivery, it ACTUALLY works as well and the customer service is 10 10!
17 juillet 2026
Réponse de Curate Health
Hi,
We're happy to hear you received speedy delivery, that the product works well, and that our customer service was excellent. We appreciate your positive feedback!
Best,
The Curate Health Team
Very quick to order and for delivery…
Very quick to order and for delivery extremely quick
20 juillet 2026
Réponse de Curate Health
Hi,
We're so pleased to hear that your ordering and delivery experience was extremely quick. Thank you for your positive feedback, we truly appreciate it.
Best,
The Curate Health Team
Amazing well worth the money would not…
Amazing well worth the money would not have from anyone else
17 juillet 2026
Réponse de Curate Health
Hi,
We're happy to hear you had such a wonderful experience with us! We truly appreciate your kind words.
Best,
The Curate Health Team
⭐ 1-star review
⭐ 1-star review – Order #457325
⚠️ I would strongly advise people to think twice before using Curate Health.
My experience has been extremely disappointing from start to finish. The customer service has been ridiculously poor, and I found the prescriber to be rude and unprofessional.
The consultant was late to my video consultation and did not acknowledge or apologise for it. During the consultation, I explained that I had been taking Mounjaro for two years and was currently on a maintenance dose. Curate Health also has records of my previous treatment history, yet this information was completely ignored.
Despite explaining my history, my 5mg dose was reduced to 2.5mg. I now have to go down to a lower dose because I unfortunately lost my previous proof of dosage, despite having clearly explained my treatment history. This has resulted in me paying for medication that is not the dose I had been taking and, in my opinion, is a complete waste of my money.
To make matters even worse, my order has now been delayed and I will not receive it before Friday. This has completely disrupted my normal medication routine and is extremely frustrating, particularly after all the problems I have already experienced.
Overall, I have found the entire process extremely frustrating and unacceptable. Based on my personal experience, I would not recommend Curate Health.
I would recommend looking at alternatives such as MedExpress, who I have found to genuinely care about their clients, or Cloud Pharmacy. Please do your research before ordering from Curate Health.
21 juillet 2026
Avis spontané
Réponse de Curate Health
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience.
Patient safety is our highest priority. As part of our prescribing process, we are required to verify a patient's current treatment and dosage before prescribing weight management medication.
Unfortunately, as we were unable to verify evidence of your previous dose, our prescriber had to make a clinical decision based on the information that could be safely confirmed. This approach is in line with our prescribing responsibilities and is intended to ensure treatment is provided safely.
We appreciate that this may have been frustrating, particularly given your previous treatment history, but our clinicians must follow appropriate clinical and regulatory standards for every patient.
We're also sorry that your consultation did not meet your expectations and that there was a delay with your order. We value all patient feedback and will review your comments regarding your consultation experience.
We wish you all the best with your ongoing treatment.
Best,
The Curate Health Team
Réponse de Curate Health
Hi,
We are pleased to hear that your arrival at the property was as planned. We appreciate you taking the time to share your experience with us.
Best,
The Curate Health Team
Initial contact was positive
Initial contact was positive. Into my third month of using Manjaro at 2.5 and am very pleased to say that I have had only one side effect.
Delivery is always prompt and well insulated.
17 juillet 2026
Réponse de Curate Health
Hi,
We're happy to hear about your positive experience and our prompt delivery! We appreciate you sharing your satisfaction after three months of use.
Best,
The Curate Health Team
Charged £15 cancellation fee
Charged £15 cancellation fee. Which in itself is not the problem - I understand it's in the T&Cs - but if you are talking to someone on the phone then the least they could do is tell you.
21 juillet 2026
Avis spontané
Réponse de Curate Health
El Bee,
We appreciate you sharing your feedback regarding the cancellation fee. We understand your frustration about not being informed of this during your call.
Best,
The Curate Health Team
Always deliver on time
Always deliver on time , plus website so easy to use and aftercare is always there at anytime , highly recommend
17 juillet 2026
Réponse de Curate Health
Hi,
We're glad to hear that you consistently receive your deliveries on time and find our website user-friendly. It's wonderful to know our aftercare service is always there for you. Thank you for your high recommendation!
Best,
The Curate Health Team
Great Service
A very fast and efficient service, while being very thorough with checking medical history before prescribing any medication
17 juillet 2026
Réponse de Curate Health
Hi,
We're pleased to hear that you found our service fast and efficient. We also appreciate your recognition of our thorough medical history checks before prescribing medication.
Best,
The Curate Health Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.