Been using curology for 5+ years now and it has rescued my skin from terrible acne in the beginning and maintained clear skin since then. Recently received a bottle with a broken pump and reached out;... Voir plus
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Had a great customer service experience with Stassie. I had issues with my order and she heard me. She took the time to adjust and even make things easier for me in the future! Stassie is a great exam... Voir plus
They send an email after your trial ends letting you know that your full size product will ship soon. But after that, they don't notify you when you'll be charged or when your next product will be shi... Voir plus
L'entreprise a répondu
Amazing customer service with the most amazing company in the world will shop here until my credit cards max out
À propos de l'entreprise
- Clinique dermatologique
- aussi dans
- Pharmacie
Écrit par l'entreprise
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Coordonnées de contact
369 Hayes St, 94102, San Francisco, Etats-Unis
- 415-200-2060
- hello@curology.com
- curology.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
This service slips in samples into your…
This service slips in samples into your original order and then starts charging you for full size bottles of product you never ordered. Avoid! They write themselves terms and conditions so that they can exploit their subscription.

Réponse de Curology
Curology has been a game changer!
Curology has been a game changer, I was skeptical because I've heard it either works well or is a waste of money, (like most products). It started clearing up my skin in a matter of two weeks! Now two months later, my skin is glowing, my dark spots have faded and I have minimal breakouts!!
Deleted my account and still kept…
Deleted my account and still kept charging and sending subscription prescription and wouldn't refund the money. Please go with other providers who has better services

Réponse de Curology
No difficulty and great service.
Good services and quality!
It’s price is worth it for me. Costumer service is quick to respond as well.👍
I love you Curology
The response time was quick and very helpful. I felt as though the Curology team was very understanding and kind when I emailed about my issue. I love you Curology.
I received wonderful service through…
I received wonderful service through their online chat where I was directed to a live agent. Very helpful and precise as to acknowledging my problem and solving it with a solution sufficiently & quickly.
Great customer service
Great customer service. I had an issue, and they promptly and effectively helped me.
My needs of a full refund for the…
My needs of a full refund for the sunscreens were met :)
I really like the results
I really like the results , what I got from feedback was that my skin looked smoother and it had more even tones .The only reason I gave it a four was that it didn’t last that long , the bottles are sort of small but use sparingly and you’ll see great results !
Review
When I reached out for an account problem they listened and helped me.
Great experience overall
Great experience overall, my acne is much more under control and if I have any flare ups or issues you can easily message your provider and they get back to you promptly. They are willing to listen to your concerns and address each of them. I like the flexibility of ordering your package as well. Customer service is very prompt and responds quickly and has been very helpful.
Shady Business Practice & Poor Customer Service
I’ve had continuous issues with Curology. The most recent involved a payment method. I have one payment method (credit card) saved as the only payment method. Somehow Curology is charging a different card that is no longer saved on my account. In the past I have paid with my debit card but due to recurring issues I switched to credit card only. Despite removing/deleting my debit card from my Curology account, my debit card is still being used to pay for the product. How is this possible if I removed my debit card? I did call my bank and they said curology has a feature that allows previous payment methods to be used even if it was removed. Curology is claiming that it is the responsibility of my bank. Whatever the case, Curology has been the common denominator in the recurring issues I’ve had. Very poor customer service and shady business practices has been my experience with Curology.

Réponse de Curology
Good remedy
Customer service took some time to get back to me, but resolved my issue that the trial order didn't go through generously.
Simply The Best
These products Saved my skin.
Reached out to customer service once and problem was immediately rectified
We were very happy with the service!!
Great Customer Service
Customer service was great. The chatbot seems to reply with the same generic message, but once you ask to speak with someone, service is fast, easy and helpful.
My order somehow got sent back to…
My order somehow got sent back to sender, they were kind enough to send a replacement
Postpartum Acne gone!
They totally helped me get rid of my postpartum acne! I was very thankful to be able to connect with a specialist about my individual plan. 10/10 would recommend!
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