Niall, in Cusack Lighting, actively listened to our wishes regarding lighting for our new build, offered his advice and guided us through our light fitting choices. We couldn't be happier with our l... Voir plus
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Outstanding service, and follow up. Shauna goes out of her way to advise and assist and she is an extremely talented professional interior designer. I have purchased lighting and most especially a num... Voir plus
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A fantastic shop. Hugh variety. Shauna was particularly helpful. She gave me plenty of her time and had great ideas. Would definitely recommend shopping here.
L'entreprise a répondu
ordered lights for my mum but unfortunately they weren’t suitable, so we returned them. I requested a refund and was told I would receive a credit note. Despite following up, I still haven’t receive... Voir plus
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À propos de l'entreprise
- Magasin de luminaires
- Magasin de design et de décor intérieur
- Magasin de meubles
- Magasin de rénovation
- Fournisseur d'abat-jour
- Fournisseur d'ampoules
Écrit par l'entreprise
Cusack Lighting are based in Cavan but serve all of the island of Ireland with quality lighting products delivered right to your door at affordable prices. With our extensive range of indoor and outdoor lights you are sure to find something right for your home or garden. We also stock a broad range of commercial lighting and lighting accessories for the commercial sector. If you have any questions about any of our products or delivery service please contact us and we'll be happy to assist you with your query.
Coordonnées de contact
Unit 2A, Crystal Business Park, H12 V9K4, Cavan, Irlande
- 00353 (0)49 4380707
- info@cusacklighting.ie
- cusacklighting.ie
4,3
Excellent
25 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Cusack Lighting
Thanks so much for your lovely review!
We’re delighted to hear you found our team friendly and helpful. We really appreciate your support and hope to welcome you back again soon.
The Cusack Lighting Team.
Réponse de Cusack Lighting
Thanks a million for your lovely feedback!
We’re delighted to hear you found our service speedy and professional. We really appreciate your support.
The Cusack Lighting Team.
Réponse de Cusack Lighting
Thank you for the lovely review!
We're so glad you were happy with the delivery and packaging, and even more so that you love your item. That means a lot to us!
The Cusack Lighting Team.
Réponse de Cusack Lighting
Thanks so much for your kind words!
We're really glad to hear your order arrived quickly and that our customer service team was able to help. We truly appreciate your support!
The Cusack Lighting Team.
Great service
Great service, good value for money
Hub and oven bought and fitted in no time .
27 mars 2026
Réponse de Cusack Lighting
Thanks so much for your kind words!
We're delighted to hear you were happy with the service and found everything good value. Enjoy your new hob and oven, and we really appreciate you choosing us!
The Cusack Lighting Team.
Réponse de Cusack Lighting
Thanks so much for your kind words!
We're really glad to hear you were happy with both the service and the product. We truly appreciate your support and look forward to welcoming you back again!
The Cusack Lighting Team.
Best decision we made for our new build.
Niall, in Cusack Lighting, actively listened to our wishes regarding lighting for our new build, offered his advice and guided us through our light fitting choices. We couldn't be happier with our light fittings. The high quality and beauty of the products matched with Niall's patience and expertise was very much appreciated by us. Thank you Niall.
Kind regards,
Mairéad and Noel Fitzpatrick (Belturbet)
4 mars 2026
Réponse de Cusack Lighting
Thank you so much for your kind review, Mairéad and Noel!
We’re absolutely delighted to hear that you’re so happy with the lighting. Choosing the right fittings for a new build is a big decision, so it’s great to know that Niall’s advice and guidance helped make the process easier and enjoyable for you.
Your kind words about the quality of the fittings and the service you received mean a lot to us. Thank you again for choosing Cusack Lighting, and we wish you all the best in your new home.
The Cusack Lighting Team
Customer service was incredible to deal…
Customer service was incredible to deal with.
25 février 2026
Réponse de Cusack Lighting
Thank you so much for the kind words!
We're really glad to hear you had a great experience with our customer service team. We always aim to make things as easy and helpful as possible.
Cusack Lighting Team.
Outstanding service
Outstanding service, and follow up. Shauna goes out of her way to advise and assist and she is an extremely talented professional interior designer. I have purchased lighting and most especially a number of large pieces of furniture ( they stock some lovely and very unusual pieces ) Additionally, I have had them source some difficult to find rattan bedroom furniture and Shauna came up trumps on this . Frankly, I’m difficult to please, but Cusacks have never let me down.
16 février 2026
Avis spontané
Réponse de Cusack Lighting
Thank you so much for your wonderful review!
We’re delighted to hear how happy you’ve been with your lighting and furniture purchases, especially the rattan bedroom pieces. Shauna is truly passionate about helping clients find the perfect pieces, and your kind words about her advice and professionalism mean a great deal to us.
We really appreciate your continued support and look forward to helping you again soon.
Cusack Lighting Team.
Great Service
I couldn't fault them. I ordered lights online at the end of November. They informed me of the delivery schedule which I knew would be over Christmas. When the date was getting near I emailed them to see if they were on schedule(because of Xmas). They emailed me back that day. It was slightly delayed (which I expected being the time of year). They emailed me again a week later with the shipment date and kept me in the loop with my delivery date. Everything went accordingly and I would highly recommend them. I liked the fact that when you emailed them they replied in a timely manner and kept you informed. I would have no hesitation in ordering from them again.
21 janvier 2026
Réponse de Cusack Lighting
Thank you so much for your lovely review!
We really appreciate your patience over the busy Christmas period and are glad we could keep you updated along the way. It’s great to hear everything arrived as expected.
Thanks again for your recommendation and we look forward to helping you again in the future.
Cusack Lighting Team.
It was a pleasure dealing with them as…
It was a pleasure dealing with them as they were very professional in dealing with my order and went above and beyond in sourcing a light for me .It is our second time dealing with them and look forward to using them in the future.
4 février 2026
Réponse de Cusack Lighting
Thank you so much for your lovely review!
We’re delighted we could help source the right light for you and really appreciate you choosing to shop with us again. It means a lot to have your continued support, and we look forward to helping you in the future!
Cusack Lighting Team.
ordered lights for my mum but…
ordered lights for my mum but unfortunately they weren’t suitable, so we returned them. I requested a refund and was told I would receive a credit note. Despite following up, I still haven’t received it.
I’m extremely disappointed with the lack of communication and the delay in resolving this. The purchasing process was fine, but the after-sales service has been very poor. I wouldn’t recommend based on this experience.
16 janvier 2026
Avis spontané
Réponse de Cusack Lighting
Thank you for your feedback.
We’re really sorry to hear that you’ve felt disappointed - that’s certainly not the experience we want anyone to have.
I can confirm that your credit note has been processed and is active on your account. A confirmation email was sent last week; however, it’s possible this may have landed in your spam or junk folder.
Following the return of the original fitting, we also sent several alternative options to help you find something more suitable, as we genuinely wanted to ensure you ended up with the right light.
We completely understand how frustrating delays can feel, and we apologise if our communication didn’t come across clearly at the time. If you’re still unable to locate the email, please contact us directly and we’ll happily resend it.
If you’d like any further help choosing a more suitable fitting for your mum, we’d be more than happy to assist.
Cusack Lighting Team.
Réponse de Cusack Lighting
Thank you so much for your kind words!
We’re really happy you enjoyed the service and quick delivery. Hope to see you again soon 😊
Cusack Lighting Team.
Great product choice and fast delivery
Great product choice and fast delivery. Very happy and delighted to buy from an Irish shop
12 décembre 2025
Réponse de Cusack Lighting
Thank you for your kind feedback!
We’re delighted you were happy with both the product choice and fast delivery. We truly appreciate your support of an Irish business.
Cusack Lighting Team.
Great place to shop
A fantastic shop. Hugh variety.
Shauna was particularly helpful. She gave me plenty of her time and had great ideas. Would definitely recommend shopping here.
19 décembre 2025
Réponse de Cusack Lighting
Thank you for your kind review!
We’re so glad you had a great experience and that Shauna was able to help you with your lighting journey in the shop. We really appreciate the recommendation and hope to see you again soon!😊
Cusack Lighting Team.
Réponse de Cusack Lighting
Thank you for your kind feedback!
It's great to know you were pleased with the service. We really appreciate your support.
Cusack Lighting Team.
Réponse de Cusack Lighting
Thank you for your great review!
It's great to know you were pleased with both the quality and value of our products. We really appreciate your support.
Cusack Lighting Team.
Great selection of lights
Great selection of lights, website easy to navigate and product purchased is excellent
8 décembre 2025
Réponse de Cusack Lighting
Thank you for your kind feedback!
It's great to hear you enjoyed browsing our range and are pleased with your new light. We really appreciate your support.
Cusack Lighting Team.
Shauna was such a help to me when I was…
Shauna was such a help to me when I was do the finishing touches to the house. I live in Cork and Cavan would have be too long to travel. All I had to do was send Shauna a few pictures of my house and she came up with great ideas. It was such a easy process.She was always at the end of the phone.Kate
14 janvier 2025
Avis spontané
If I could give 0 stars
If I could give 0 stars, I would. I am extremely disappointed with the level of service I have received following my purchase of a mirror from Cusack Iighting.
At the time of purchase, I paid the delivery charge and was told someone would be in touch the following week to arrange delivery. That week came and went with no contact.
I followed up the following week and was told it would be 10–15 working days for the mirror to arrive. After that period passed without any update, I called again and was told it would be delivered during that week — but again, there was no delivery.
My husband then rang the next week and was told it would arrive by Friday or Saturday at the latest. That deadline passed as well with no delivery or communication. On the following Tuesday, I called again — by now extremely frustrated — and was told it should arrive that day or the next. I specifically asked if someone would call me ahead of delivery so I could ensure someone would be available to receive it. I was assured this would happen.
However, yet again, there was no call. The delivery lorry simply arrived unannounced.
The repeated lack of communication, broken promises, and dismissive attitude from your staff have made this experience incredibly frustrating. At no point was there any apology or acknowledgment of the inconvenience this caused.
I have since noticed a number of recent one-star reviews referencing poor customer service and unfortunately, this does not come as a surprise!! I wish I read these reviews before purchasing!
I will not be purchasing from your shop again, nor would I recommend it to others.
11 juin 2025
Avis spontané
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