Niall, in Cusack Lighting, actively listened to our wishes regarding lighting for our new build, offered his advice and guided us through our light fitting choices. We couldn't be happier with our l... Voir plus
L'entreprise a répondu
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Niall, in Cusack Lighting, actively listened to our wishes regarding lighting for our new build, offered his advice and guided us through our light fitting choices. We couldn't be happier with our l... Voir plus
L'entreprise a répondu
Outstanding service, and follow up. Shauna goes out of her way to advise and assist and she is an extremely talented professional interior designer. I have purchased lighting and most especially a num... Voir plus
L'entreprise a répondu
A fantastic shop. Hugh variety. Shauna was particularly helpful. She gave me plenty of her time and had great ideas. Would definitely recommend shopping here.
L'entreprise a répondu
ordered lights for my mum but unfortunately they weren’t suitable, so we returned them. I requested a refund and was told I would receive a credit note. Despite following up, I still haven’t receive... Voir plus
L'entreprise a répondu
Cusack Lighting are based in Cavan but serve all of the island of Ireland with quality lighting products delivered right to your door at affordable prices. With our extensive range of indoor and outdoor lights you are sure to find something right for your home or garden. We also stock a broad range of commercial lighting and lighting accessories for the commercial sector. If you have any questions about any of our products or delivery service please contact us and we'll be happy to assist you with your query.
Unit 2A, Crystal Business Park, H12 V9K4, Cavan, Irlande
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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WORST company ever dealt with. Zero customer service, extremely rude staff. Loves to argue back that the customer was wrong. Absolutely shocking way of doing “business”. Avoid unless you love buying lights and waiting half a year for them with nothing but hassle all in between. Money hungry.
I live close to Cavan and purchased lights direct in store. After 4 months still parts missing, I got order fulfilled from display items. There was no apology no discount. But even prior to that I had called in store twice and rang at least 4 times. Not once did they contact me.
Customer service extremely poor.
Shocking customer service - no comms, no idea if / when ordered (and paid for) lights will arrive and ultimately still no closer to getting our lights
You could not say enough about Cusack customer service its just the best
After ordering a light fitting from these guys, waiting around 8 to 9 weeks for it to show up, it finally arrived incorrect - even after I'd left a note on the order explaining what I was after, emailed them and called to speak to someone in person to confirm - they still got the order wrong.
Not only that, there was a part completely missing.
I've spoken to them Niall Cusack, Lynette and Danielle several times about this and they still haven't helped, they just keep saying they'll get back to me and never do.
I would avoid ordering from Cusack Lighting completely. There are much better companies out there to deal with.
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