Ordered my couch on June 9th, promises where made and it's July 20th. Still waiting. If you can't deliver when you promise, why take my money? Add to that, I see it's now at a lower price by over... Voir plus
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Lisez les avis des autres
The couch is fairly comfortable and works well as a bed, however it would be nice if there was a mechanism to keep the two modules that form a king size sofa from sliding apart. We also had some s... Voir plus
Amazing delivery time - we weren't expecting it so quick (within 24hrs). It's lovely and comfortable as both a couch and a bed - we've added a foam topper because we like a squishy mattress. It's got... Voir plus
L'entreprise a répondu
Everything about my experience was quite pleasant. I was sure what to expect since I’ve never heard of this company, but the communication by email was wonderful. I definitely would order for them aga... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A Comfy seat for every moment together.
Coordonnées de contact
239 Fourth Ave, Ste 1401 #5865, 15222, Pittsburgh, Etats-Unis
- ops@cushiehome.com
- cushiehome.com
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A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Soft and Comfortable
Extremely soft. Ordered the "cinnamon" which is a great muted color. Extremely well made and easy to put together.
I worked with a customer service…
I worked with a customer service representative who was extremely diligent and prompt with responses. They even proactively reached out to me with updates. I would highly recommend the product and the organization.
Functional easy to set up sofa bed
Fast shipping, easy to convert sofa to bed
Great purchase - recommended!
I am very happy with this purchase. The slipcover is true to the picture and easy to remove for cleaning. The couch was relatively simple to assemble by myself, however, be aware that the slipcover is in a small zipped compartment underneath the main seat - had a minor panic attack about that which could have been avoided had I read the instructions. All in all, a solid couch that looks great in my office.
Easy and comfy
The couch was super easy to put together. My wife appreciates that the cover is removable and washable, and the cover that is on the ground while it’s a bed, is separate from the rest which is nice since that part will probably need to be washed more. As a bed it is super comfy and easy to pull out. As a couch it is pretty comfy too although it is on the firmer end.
Great sofa bed!
Love my Cushie! So easy to assemble- my husband did it less than an hour. It is quite firm, but I think it will hold up better. At first I couldn’t find the slipcover and customer service was excellent- they responded right away and were super friendly! Highly recommend!!
Easy Assembly Super Comfortable and a Gem of a Couch
Cushie sofa sleeper couch is super comfortable, and incredibly easy to assemble.
Highly recommended by me and my cat!
I love my Cushie! I use it for every night sleeping, and it is so comfortable! More comfortable than my regular bed was! I have a small space so being able to turn it in to a couch (in a few seconds) is great to have a sitting area during the day. My boyfriend was so impressed with the quality he is ordering his own. My cat Hattie also loves it, she thinks it’s hers. She lounges for hours on her warming pad on the couch during the day, and sleeps with me on it at night. I highly recommend the Cushie, and so does Hattie!
Just what I was looking for.
I originally was looking for a couch that could fit down our stairs to our finished basement rec room, so the fact that Cushie comes in several pieces was just what I was looking for. The fact that it was a sofa bed was an added bonus. The couch is sturdy and the fabric is of a higher quality. The fact that it is removable to wash is great. I am not the type that would make such a large purchase on-line without seeing it in person, but I was impressed by all the positive reviews. Customer service was great in helping me decide, as well in explaining the reason for delay in the delivery time. Once I was notified that it was on the way, it took no time at It was well packed upon arrival and easy to assemble.
Great couch!
The couch is easy to put together, sitting is firm and supportive. The removable cover is nice but difficult to smooth out all the wrinkles to make the couch look nice and new. Sleeps comfortably.
I am SO HAPPY
I am SO HAPPY. the delivery was smooth and timely, the boxes were left downstairs but ended up being super light so it wasn’t a problem. Once all the pieces were out of the boxes it literally took 15 mins to set up. The couch, out the box, is SO COMFY. I can’t wait to break it in a bit bc comfy level will be impeccable. It fits perfectly in our small apt, the color is exactly as described and the fabric is nice. The bed takes 2 secs to pull out, and we received the mattress topper which made it so comfy. All in all I highly recommend, if you’re on the fence this is your sign to do it!!
Don't purchase one
I ordered a sofa bed on 12/23/24 with the expectation that it would be shipped within 2-6 business days and I would be provided tracking info when it was shipped. I reached out on 1/10/25 to find out when it would be shipped and received an email stating that they had issues due to snow and other things and it would be shipped on 1/17/25 and they would keep me updated. Did not hear from them by 1/20/25 so I sent another email asking for information. Did not hear from them so on 1/21/25 I requested them to cancel my order. No response. Started the process to dispute the charge with my bank.
Love it
Love it. My daughter can’t fall of the bed! It’s actually comfortable. I have more space for her and I.
Great experience, great sofa
Great customer service! I needed to adjust my shipping date due to travel so I would be home for delivery. They changed the shipping so my sofa arrived when I would be there. It was easy to assemble and is a quality addition to my room and a very comfortable foam bed. My one concern was the canary yellow color is more of a muted brown mustard color not the bright yellow I was hoping for. Customer service is working with me now to resolve this issue. Otherwise I'm very pleased with my new sofa bed!
Nice sofa and good customer service
Nice sofa and good customer service. Poor delivery results in loss of a star.
Delivery took a bit but it finally…
Delivery took a bit but it finally arrived in two separate packages
I love my Cushie couch
I love my Cushie couch! The pull-out is surprisingly comfortable for guests, and the washable seat covers are a lifesaver. Assembly was a breeze—I put it together solo with no issues. It’s stylish, super cozy, and has quickly become my favorite piece of furniture!
A great sleeper sofa for a great price!
This is a great sleeper sofa for the money. Got it for $1300 on a cyber Monday sale. Setup was easy, took about 15 minutes all in. Pieces seem sturdy and slide together very well. The hardest part was finding the cover for the couch, which is underneath the seat base in a zippered pouch. The directions don’t tell you where it is so that was a bit frustrating. I read another review on here and that’s the only way I knew to look underneath. Very happy with the quality and look of the couch and fits perfectly in our space.
Stylish & Functional
I was looking for a stylish futon that wouldn’t be a hassle to switch back to couch mode after being used as a bed. This one checked both boxes perfectly and has been a fantastic addition to our lake house rental! Shipping only took a few days, and I really appreciated that it came in multiple manageable-sized boxes instead of one large, cumbersome box. The only downside was that it appeared to be back-ordered, which I wasn’t aware of at the time of purchase. However, Cushie’s customer service was excellent and very helpful throughout the entire process!
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