Cyan Teak Furniture Avis 

From beginning to end I cannot fault this company. Communications were outstanding. Delivery organised perfectly. Driver was excellent, pleasant, careful and polite. The chairs and table are just the best. I won't hesitate to use this company again and also let my family and friends know just how good Cyan are.

Great product and very robust. Perfect for what I needed at school

We are delighted with the bench which looks beautiful.
I found the 2 people I dealt with in the office extremely helpful, friendly and accommodating. They went out of their way to reassure me about delivery, and replied immediately to my queries. I would thoroughly recommend Cyan as a company.

I ordered 2 steamers and to my surprise received a beautiful side table for free! Everything is such good quality I can’t wait for summer. Delivery was also a doddle and very prompt.

Excellent customer service from start to finish.
Superior quality workmanship solid Teak benches.
Delivered on time and placed where I wanted it with care and without any fuss.
I would highly recommend Cyan Teak.

Excellent people to deal with!

This order was our 3rd or 4th with Cyan; given some delays in sourcing our plantation chairs (world events I presume?)we were advised of the issues well before the initial delivery date. They kept us abreast of all matters.

And the chairs are excellent quality; heavy, luxurious and quality.

Thank you Cyan

Quality and service exceeds expectation.
Morgan, Linda and the girls were so helpful at the other end of the phone, and the driver was wonderful too.
Thank you for your excellent service from start to finish.
Will definitely be buying more. So thrilled.

I lost my mum in August 2023, and started the process of getting a bench in her memory. I came across this company on Google and fell in love with their Balmoral Bench 1.8m.

I had some issues with ordering the bench on the website due to specific engravings that I wanted, therefore I reached out to them via phone.

A lady called Linda Russell answered the phone. She was so helpful, I knew immediately this was the company I was going to buy from. She gave me advice but there was one further decision to make, so she let me take a couple of days, and happily took on responsibility for my order. With it being around a very sensitive subject, having someone personal to liaise with make my experience a lot less stressful.

Now, you’d think a company selling large outdoor furniture would have a pretty basic customer service but with this being a memorial bench, I understandably wanted everything to be perfect.

I can’t comment on the rest of their customer service but if their service is anything like the service I got from Linda, this is the place you have to go.

Kind, attentive, prompt, professional are among a few words I would use to describe the service I got from Linda.

All my enquires and all of my concerns were answered by her, even after the bench had been delivered, I went to her for some advice on caring for the bench, and she again, responded promptly.

The bench is absolutely BEAUTIFUL and everything I ever imagined. Thank you to Linda, and to Cyan for helping me create such a perfect place for me to remember my mum.

Excellent service both at time of ordering and delivery. We have used Cyan Teak for several years for our garden furniture and found quality to be very good.

I can’t praise this company high enough. Super quality bench. Shathusni was so helpful with my order especially after I changed part of the inscription after my initial order. She made everything go so smoothly and kept me up to date with it all. What a difference that made. From start to finish excellent customer service. The delivery driver was lovely too. Would highly recommend. Many thanks.

Excellent customer service - Shathusni was very helpful - and a great quality bench for our village hall. We look forward to getting it installed to share with our visitors.

We can't say enough good things about both Cyan-teak-furniture as a company and also about the products that they sell.
Nothing is too much trouble for them, every member of staff is friendly and helpful and the benches we bought were of such a high standard and really great value for money.
We only wish there were more companies around like them. It was a pleasure buying from them.
Highlands Primary School ( Redbridge)

Excellent customer service, kept informed of delivery progress and good follow up.
Companion seat was ready assembled and the cushions were tailored to the seats and substantial with zips.
Competitive price to local garden centre. Driver was on time and very polite

excellent quality products purchased at a competitive rate.
Office/Sales team very helpful, and delivery of furniture made easy.

Excellent product, good sales staff keen prices and efficient delivery.

I am delighted with the beautiful memorial bench I purchased from Cyan Teak after seeing one of their benches in my local park.
Ordering was simple, I knew from the beginning how long it would take and the delivery was bang on time.
I had several discussions with the company as the bench is very precious to me and my family, which made the engraving very significant. The members of staff I spoke to were kind, compassionate and very efficient.
We are very happy with the lovely solid bench which has been much admired by all who sit on it.

A really good experience from start to finish. The person I spoke to on the phone about my order couldn't have been more helpful. The bench arrived on the day requested & is of top quality - competitively priced, extremely well made & beautifully finished. The delivery person was very helpful, smiley & friendly.
Would highly recommend!
Thank you!

Superb service.
Helpful sales .
Quality bench. Delivery without a hitch. 110% recommend.

I was amazed to get next day delivery to the north of Scotland. I think I was lucky as by chance I placed my order just as the delivery van to Scotland was being packed but I was still very impressed by the service. The delivery driver put my bench in the garden exactly where I wanted it. It is a lovely sturdy bench and I am very pleased with the quality.