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Cycleplan Avis 

4 406
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to navigate website...well explained options...great price...with awesome level of cover...hoping the customer services and payouts are just as good...when and if I need them...but thus far...hap... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance de vélos
  2. aussi dans
  3. Agence d'assurance
  4. Compagnie d'assurance
  5. Courtier d'assurances

À propos de Cycleplan

Écrit par l'entreprise

Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.

At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.

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4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,5

Tous les avis

(4 406)

540 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The process of insuring my electric bike was quick, simple, and straightforward. The policy was easy to understand, and I received all my documents promptly. I feel confident knowing my bike is insured. I would definitely recommend this company to anyone looking for reliable electric bike insurance. Thank you for the great service!

29 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 1 sur 5 étoiles

Cycle plan doesn’t listen

Cycle plan doesn’t listen
Cycle plan instruct the Davies group
Cycle plan can go bankrupt for I care
Cycle plan allowed Davies group to take advantage of my mental health, Davies group approved the £40 claim yes just £40

Then gave me £200 for the damage done to my mental health

Funny thing is never recieved the £200 just the £40

Complete liars and con merchants don’t buy insurance for a cycle because it will consume all your time even if the claim
Is for just £40
For my own sanity I will never buy this kind of insurance again. Let alone cycle plan again

29 juillet 2026
Avis spontané
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Réponse de Cycleplan

Hi Sonni, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.

I apologise for the delays that you have encountered, we have taken onboard the feedback in relation to The Davies Group claims handling and this is being discussed internally. A resolution should be brought to your shortly. 

We appreciate your feedback and are sorry that you feel disappointed with this. If you would like us to review this or discuss it further, please contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and an adviser will be happy to assist.

Kind regards,
The Cycleplan Team

Noté 5 sur 5 étoiles
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Cycle plan has a well designed and…

Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable but I do not know what proportion of claims are paid.

26 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

A good price for three years

A good price for three years, it has given me peace of mind if anything goes wrong.

24 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 1 sur 5 étoiles

Cancelled policy because I had made a claim!

You take out insurance to cover if the worst happens, the worst did happen. I unfortunately had to make a claim after a serious crash. Then when it came to renewal, Cycleplan cancelled my policy because I made a claim. So you take insurance in case something happens, then if it does they refuse to insure you.

26 mai 2026
Avis spontané
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Réponse de Cycleplan

Hi Marie, thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with the outcome of your renewal and understand why this situation has caused frustration.

Due to the limited information provided in your review, we're unable to look into the specific details of your policy or renewal decision. However, we can confirm that insurers may take claims into account when reviewing policies at renewal. This can depend on a number of factors, including the type of claim made and whether there have been any previous claims made by the policyholder.

We appreciate that this may not have been the outcome you were expecting, and we’re sorry for any frustration or disappointment this has caused. We always aim to provide clear and fair service to our customers.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.

Kind regards,

The Cycleplan Team

Noté 1 sur 5 étoiles

Still waiting for my policy documents…

Still waiting for my policy documents to be emailed to me and recommended my wife but she didn’t get the discount and I didn’t get my voucher. So overall not over impressed.

25 juillet 2026
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Réponse de Cycleplan

Hi Tim, thank you for taking the time to leave your feedback. We're sorry to hear that you've been disappointed with your experience.

We have recently been made aware of a technical issue that has delayed the sending of some policy documents over the weekend. Our team is actively working to resolve this, and the outstanding documents are being prioritised for sending as soon as possible. We sincerely apologise for the inconvenience and appreciate your patience while this is resolved.

We're also sorry to hear that neither your referral discount nor your voucher has been received. We'd be happy to look into this for you and ensure everything has been processed correctly.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.

Kind regards,

Teigan

Noté 5 sur 5 étoiles

Easy to fill out and experience a good value for money.

I found it extremely easy to get me insurance I needed.

24 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Very good service thank you

Very good service thank you

15 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Competitively…

Very well organised.Competitively priced.

17 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Ebike

As just got new bike and paid a lot of money for it

17 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 4 sur 5 étoiles

Watch out for the handling fee

Online, quick, answering simple question. Disappointed non-discretionary the 'handling fee' half was half the cost of the actual insurance itself.

19 juillet 2026
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Réponse de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy site to use

13 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Talking to a real person

Talking to a real person

11 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Good communication on phone

Good communication on phone

13 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

I got cover for three of my electric…

I got cover for three of my electric bikes at a reasonable price.

13 juillet 2026
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Réponse de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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