I regularly buy from Daniella… all staff are so helpful the jewellery is second to none. A special mention to Shannon, Victoria and Sara who are also so patient with any requests however unusual... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have recently bought 2 necklaces and a ring from this lovely company and I am beyond pleased with the quality of the jewellery, the fast turn around and sensible pricing as well as the great, classy... Voir plus
L'entreprise a répondu
I have just received my newest piece which is a stunning stone encrusted gold cross. As always the customer service was excellent, my parcel was beautifully packaged & arrived quickly given it wa... Voir plus
L'entreprise a répondu
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Daniella Draper
Écrit par l'entreprise
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Coordonnées de contact
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Royaume-Uni
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from both the staff…
Fantastic service from both the staff at the Windermere branch and Grimsby office.
22 juillet 2026
Réponse de Daniella Draper
Hi Ian, thankyou for your 5* review! We are so pleased you are happy with the service you have received from our teams. We hope to hear from you again soon! Kind regards, Team DD x
Friendly staff great customer service…
Friendly staff great customer service very helpful
20 juillet 2026
Réponse de Daniella Draper
Hi Amanda, thankyou for your 5* review! Its great to hear our team were helpful during your visit to our store. We look forward to seeing you again soon! Kind regards, Team DD x
Not only are the products beautiful
Not only are the products beautiful, I have received the most wonderful customer service. Thank you so much.
11 août 2026
Avis spontané
Réponse de Daniella Draper
Hi Clare, Thankyou for your 5* review! We are pleased to hear you had a wonderful experience in store and are happy with your DD pieces. We look forward to welcoming you back soon! Kind regards, Team DD x
Excellent customer service and…
Excellent customer service and communication around my questions and creation of my bespoke necklace. It was also made and delivered in very good time
18 juillet 2026
Réponse de Daniella Draper
Hi Anna, thankyou for your wonderful review! We are so pleased to create such a special piece of jewellery for you and that you are pleased with the customer service you received. We would love to welcome you back in store in the future. Kind regards, Team DD x
Réponse de Daniella Draper
Hi Lauren, thankyou for your 5* review. We really appreciate it! Kind regards, Team DD x
I regularly buy from Daniella… all…
I regularly buy from Daniella… all staff are so helpful the jewellery is second to none.
A special mention to Shannon, Victoria and Sara who are also so patient with any requests however unusual
5 star and well worth a visit
8 août 2026
Avis spontané
Réponse de Daniella Draper
Hi Helen, Thankyou for your 5* review! We are so pleased to hear you are happy with the customer service you received when in store and with our jewellery. We look forward to welcoming you back in store soon! Kind regards, Team DD x
Great service and very polite staff 😊
18 juillet 2026
Réponse de Daniella Draper
Hi There, thankyou for your 5* review regarding our customer service. We really appreciate it! Kind regards, Team DD x
Very special jewellery!
I have recently bought 2 necklaces and a ring from this lovely company and I am beyond pleased with the quality of the jewellery, the fast turn around and sensible pricing as well as the great, classy, timeless designs! Very special. Oh and I love the cute little blue jewellery pouches!
6 août 2026
Avis spontané
Réponse de Daniella Draper
Hi Sian, thank you so much for your wonderful review and for choosing us for your jewellery pieces. We’re delighted to hear how pleased you are with your necklaces and ring, and that you love the quality, timeless designs and thoughtful details. We hope to hear from you again soon to choose the next piece to add to your DD jewellery collection! Kind regards, Team DD x
The ladies in the shop at Beverly were…
The ladies in the shop at Beverly were a delight and very helpful. Just love the necklace
22 juillet 2026
Réponse de Daniella Draper
Hi Kathy, thank you for your 5* review! It is great to hear that our Beverley team were helpful when shopping for a new necklace to add to your DD collection. We hope you enjoy wearing this and we hope to see you again in DD Beverley again soon! Kind regards, Team DD x
The ladies in the Cleethorpes branch…
The ladies in the Cleethorpes branch were lovely and helped and guided me to choose a very special sentimental piece of jewellery with compassion- thank you
18 juillet 2026
Réponse de Daniella Draper
Hi Janet, thank you for your 5* review! We are delighted to hear the team were able to help you find a piece of jewellery with such special meaning. Choosing sentimental jewellery is such a personal journey, and we're delighted that our team was able to guide you with the care and compassion you deserved. We will be sure to pass on your feedback. We hope your beautiful piece brings you joy for many years to come! Kind regards, Team DD x
Made a delivery error and it was…
Made a delivery error and it was rectified immediately with little fuss and the order came the next day customer service is brilliant !
21 juillet 2026
Réponse de Daniella Draper
Hi Karen, thank you for your 5* review! It is great to hear our customer service team rectified the issue you had efficiently, and that you received your order the next day. We hope to hear from you again in the near future! Kind regards, Team DD x
Very good experience
I ordered many time and always been very satisfied with quality and originality of the products. Very good contact with customers and quick answers.
4 août 2026
Avis spontané
Réponse de Daniella Draper
Hi Catherine, thank you for your 5* review! We are so pleased to hear you are always satisfied with the quality of DD pieces and the customer service received from our teams. We hope you enjoy wearing your new DD jewellery! Kind regards, Team DD x
Amazing customer service
Amazing customer service. Fast delivery on a personalised bracelet.
21 juillet 2026
Réponse de Daniella Draper
Hi there, thank you for your 5* review for the customer service you received when ordering your personalised bracelet, it is great to also hear that you were happy with the delivery time too. We hope to hear from you again in the near future! Kind regards, Team DD x
Réponse de Daniella Draper
Hi there, thank you for your 5* review! It is great to hear you are happy with the quality of our jewellery, thank you again! Kind regards, Team DD x
Beautiful necklace and bracelet
Beautiful necklace and bracelet. Very nice presentation box & pouch, all delivered in a few days as advertised.
20 juillet 2026
Réponse de Daniella Draper
Hi Haydn, thank you for your 5* review! It is great to hear you are happy with the necklace and bracelet you received, along with the way it was packaged and posted to you. We hope to hear from you again in the near future to choose your next DD pieces! Kind regards, Team DD x
absolute amazing service when piercing…
absolute amazing service when piercing my ears- staff were so welcoming and lovely to chat to. credit to victoria for my ear piercing thankyou xx
3 août 2026
Avis spontané
Réponse de Daniella Draper
Hi Chloe, thank you for your 5* review! We are so pleased to hear you had a positive ear piercing experience by Victoria and the team were welcoming and friendly. We hope to see you again soon to choose your next pair of DD earrings! Kind regards, Team DD x
Absolutely beautiful bangle and…
Absolutely beautiful bangle and engraving. Excellent customer service throughout and so efficient- thank you so much!!
3 août 2026
Avis spontané
Réponse de Daniella Draper
Hi Dawn, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received throughout and you are happy with your personalised bangle. If there is anything we can assist with in the future, please do not hesitate to contact us. Kind regards, Team DD x
Lovely experience in Windermere shop
Lovely experience in Windermere shop, staff very polite and helpful
20 juillet 2026
Réponse de Daniella Draper
Hi there, thank you for your 5* review for our Windermere team! We hope to see you in store again soon! Kind regards, Team DD x
I love my Daniella Draper…
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have been so far x
19 juillet 2026
Réponse de Daniella Draper
Hi there, thank you for your 5* review for our Lincoln store! It is great to hear the team are always friendly and that you are going to visit us again in the future. We look forward to welcoming you back soon! Kind regards, Team DD x
Lovely shop friendly staff and helpful
Lovely shop friendly staff and helpful. Also the jewellery is well made and good quality.
19 juillet 2026
Réponse de Daniella Draper
Hi Barry, thank you for your 5* review regarding the friendliness of our staff and also the quality of our jewellery. We really appreciate it! Kind regards, Team DD x
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.