davostackle.com.au Avis 

192
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I`ve used Davos Tackle maybe a dozen times over recent years. The prices have always been competitive,I just order and it turns up relatively quickly after its been dispatched. The only thing I`ve no... Voir plus

Noté 5 sur 5 étoiles

Always a pleasure doing business with Davostackle, the prices are extraordinarily below price, given no one can price match because the prices are below what they are able to purchase at. I have let m... Voir plus

Noté 3 sur 5 étoiles

I've ordered through Davos a few times in the past and always had a great experience. Fast processing and quick postage. This time around order processing took close to two weeks and then had an item... Voir plus

Noté 2 sur 5 étoiles

I ordered online 20th July, order left warehouse 31st July... after i followed up. This comes after i followed up a previous order re delay in getting a parcel tracking number - only to be advised... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,7

Tous les avis

(192)

134 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Honestly do not even bother

Honestly do not even bother. I have been waiting over a month for my stuff. They didn't send it till about the three week month then the courier they sent with I have never heard of and have looked them up (couriers please) and don't think I could find anyone who had a good thing to say about them. I would've happily rather payed double for what I bought locally as I would've had it in my hands then and there. Also as others have mentioned they only reply on Tuesdays to their inbox and they give that a 5-10 business days turnaround. They make you tick a box to say your happy with their shopping policy which basically is you agreeing that it's ok for it to take more than 10 days for them to even process and ship which in this day and age is not acceptable. Go and support local or another business doing better.

7 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Order cancelled 2 weeks after payment

I placed an order, it took them 8 business days to ship, and when i asked for tracking info they cancelled my order and issued a refund - it turns out they had never shipped it.
Their 'shipping policy' is laughable in 2026, and their customer service is borderline aggressive.

6 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

First poor experience with Davos

I've ordered through Davos a few times in the past and always had a great experience. Fast processing and quick postage. This time around order processing took close to two weeks and then had an item refunded and not delivered due to being "damaged at the warehouse".
The prices and stuff are great and I did receive the product just fine, and one rough experience shouldn't cancel out previous good experiences, but not sure I'll be ordering again in the near future.

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

NEVER AGAIN…

NEVER AGAIN…. Why didnt i read reviews. The worst experience i have ever encountered. They are so slow it’s absolutely ridiculous. I would never purchase anything from them ever again… family business for 40 years. Well thats a joke. Terrible shipping and dispatch times ..my husbands birthday present didnt arrive on time. I even emailed them to ask if it could get dispatched in time….a family owned business would not even do this for me…just said look at the shipping policy, it’s still being processed, you cannot cancel order… And i still dont have it ….his bday has come and gone and still no fishing rod. a lesson well learnt .. its a pity they cant get an order to you or answer email, as quick as they can reply to a negative review

2 mars 2026
Avis spontané
Logo de davostackle.com.au

Réponse de davostackle.com.au

Hi,
We have been working around the clock and processing every order exactly as per our shipping policy. I can confirm that our order processing times are agreed to at checkout when placing an order. Do you have an order number we can investigate for you? It is hard for us to provide any specific assistance when a review is written with a fake name/alias. Thank you.

Noté 4 sur 5 étoiles

Worth the wait

Products are of good quality and as described. Delivery a little on the slow side, 24 days passed before delivery arrived.

2 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

6 piece travel rod

The rod, 6 piece travel rod, when I eventually got it was wrapped in bubble rap and not in it's branded storage bag as displayed. I've since emailed and asked where the storage bag is and apparently I've been ghosted because after waiting weeks for something that should have arrived in no more than 10 days tops I'm still waiting for a reply to my email 10 days on. Makes me think davo's tackle don't hold any stock and are relying on some 3rd party warehouse to do all the work. All in all very disappointed.

28 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Very Poor Customer Service and SLOW!

Late and incredibly long processing time. No personalised responses to written enquiries, instead receiving automated replies. The customer satisfaction claims on the web page are without basis. The worst on line shopping experience I have ever had.

20 février 2026
Avis spontané
Logo de davostackle.com.au

Réponse de davostackle.com.au

Hi Ray. I can see order 132176 was shipped to you in Keilor East Victoria exactly as per with our shipping policy. Order processing times were agreed to at checkout when order 132176 was placed. Thank you.

Noté 5 sur 5 étoiles

Fantastic products and price matched

Fantastic products and price matched to the cheapest on the market. Loved getting the rod wrapped and packed in a protective tube. The excitement of opening the rod was like getting a Christmas present and I’ve kept the packaging for a trip to Fiji. The tube and wrap fit snugly into my rod tube for extra protection.

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

BE WARNED……terrible buying experience

BE WARNED……terrible buying experience. Ordered a trolling motor and it stated on there web site it was in stock available for immediate delivery, after placing the order and paying you receive a confirmation email stating there is a 10 day processing period before dispatch of order. The order still didn’t turn up so contacted customer service via email (no phone contact available at all) to be informed there customer service is only open on a Tuesday. Once I threatened to cancel order they said they sent me a treadmill in error, I asked for tracking number that was unable to be supplied eventually my order turned up some 3-4 weeks after placing my order for something that advertised “in stock,immediate delivery”

22 novembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Product was as advertised but it took…

Product was as advertised but it took almost a month for it to arrive from when the order was accepted. I should have known when I was forced to 'accept our terms and conditions for delivery' before placing the order. I subsequently placed an order for a similar item from China a week later which arrived almost two weeks before this order arrived. This is why Australian companies are getting wiped out by overseas competitors. Less than half the price, half the time to deliver.

15 janvier 2026
Avis spontané
Logo de davostackle.com.au

Réponse de davostackle.com.au

Hi Robert Smallwood,
We have had a look into order 129924. We can confirm this order was processed by our team within the time frame provided in our shipping policy. This was also over the Christmas/New Year peak period including 3 public holidays. The order also needed to make it to the other side of the country (Bluff Point WA) from us in QLD. We hope this helps to clarfy things on your end. Thank you.

Noté 5 sur 5 étoiles

Happy Customer

Excellent communication and prompt delivery. The item was something l was struggling to source, so l was so happy to find one that was excellent quality at a great price.

16 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor communication

Poor communication, incredibly slow processing times - still not have received my order.

Update: Davo's Tackle have replied to my review before replying to my multiple emails. With 20+ business days for processing and shipping, with no possibility to cancel, I would suggest ordering items elsewhere.

9 janvier 2026
Avis spontané
Logo de davostackle.com.au

Réponse de davostackle.com.au

Hi Alexander,
I can see only 5 business days have passed since order 130369 was placed taking into account the public holidays. We are processing your order as per the shipping terms agreed to. Thank you.

Noté 2 sur 5 étoiles

Slow and incomplete order…

Order had not been shipped in nearly 30days. No communication informing me that it was going to be late. When my order arrived only 1 of 2 fishing rods showed up. All information supplied says order complete. Yet I only have half my order. Again no communication informing me of any issues. Now I am waiting for a reply as to why order was incomplete which by an email I received won’t be till next week as they only work on Tuesday replying to issues.

8 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Incredibly slow

Make sure you read the shipping policy before committing to a purchase (something I failed to do), as they take an extraordinarily long time for delivery. I expected that ordering on 11Dec should have given a good chance of arrival (interstate) before Christmas, but not so. Received on 6Jan, which met the terms of their shipping policy (up to 10 business days to ship & a further 10 business days for delivery). While the store has a great product range & good prices, the shipping/ delivery policy is a big negative, and in my opinion needs a major overhaul. Until that improves I am unlikely to be a regular customer.

6 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Would not deal with the Company again

An abalone knife was ordered on 15 December (for Christmas). Shipping said no problems. Was eventually picked up by courier company after new year and delivered on 7 January even though the track parcel said 5 January. Communication from Company was poor, siting "read our shipping conditions which you agreed to". Nothing said about the hold-up. Poor communication, poor customers service, poor management of Christmas orders.

15 décembre 2025
Avis spontané

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