We had Wendy in our Dental Practice today had her for the last 3 years always a pleasure! She is very welcoming and friendly! Her way of training is very helpful and down to earth. Her stories are gre... Voir plus
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Lisez les avis des autres
Rachel Vosper was our Trainer for BLS & Medical Emergencies . She was extremely thorough and found it very interesting and informative throughout. Would totally recommend her and the training with DD.... Voir plus
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Sam was great. Keeping us all informed, checking we didn't have any questions. Moving as quickly as possible to prevent boredom. We all felt we learned something new even though we have been doing thi... Voir plus
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A number of items requested have been on back order for months. Some orders not received. Long lag time between payment and update on account. Account frequently suggests payment not made when i... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Dental Directory is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance. Opening an account with us is fast and easy with our simple registration process. Orders can be placed immediately with free, same-day dispatch for orders over £40 if placed before 6pm. Dental Directory stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.
Coordonnées de contact
6 Perry Way,, CM8 3SX, Witham, Royaume-Uni
- 01376 391 100
- sales@ddgroup.com
- ddgroup.com
4,7
Excellent
1 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse : Dental Directory
Good morning Asri,
We're happy to hear that your purchase experience was excellent.
Kind regards,
Dental Directory
Excellent trainer
The trainer for fire marshall / fire training "Rachel" was extremely knowledgeable. She arrived on time and went through each topics in depth. She also showed us how to use the co2 fire extinguisher 🧯 hands on which boosted the confidence in handling the fire extinguisher. Very happy with the training and the trainer. Would absolutely recommend 100% the trainer "Rachel".
Very pleased.
2 janvier 2026
Avis spontané
Réponse : Dental Directory
Good morning,
We're happy to hear that you found the fire safety training informative and helpful. It's great to know the hands-on experience boosted your confidence.
Kind regards,
Dental Directory
We did fire safety and marshal training…
We did fire safety and marshal training with Rachel it was really knowledgable and highly recommend her for this special training.
2 janvier 2026
Avis spontané
Réponse : Dental Directory
Good morning Sushma,
We're happy to hear that you found the fire safety and marshal training knowledgeable. We appreciate your recommendation, and will pass your feedback onto our trainer Rachel.
Kind regards,
Dental directory
Delivery
You sent an urgent expensive piece of equipment by Royal Mail over the festive period resulting in waiting many days and needing to cancel clinics
30 décembre 2025
Réponse : Dental Directory
We regret that the delivery of your urgent equipment was delayed.
If you would like to raise a formal complaint, please contact CustomerResolution@DDGroup.com.
Kind regards,
Dental Directory
Réponse : Dental Directory
We're happy to hear that you had a great experience with our quick delivery service.
Kind regards,
Dental Directory
Delivery on time and reliable
Delivery on time and reliable. Delivery driver not always check where to put delivery.
15 décembre 2025
Réponse : Dental Directory
We appreciate your feedback and are glad the delivery was on time. We shall remind the delivery companies to please look at delivery instructions.
Kind regards,
Dental Directory
Prompt delivery
We like to be able to order our products and the prompt delivery service that you provide
12 décembre 2025
Réponse : Dental Directory
Good morning Philp,
We're happy to hear that you appreciate the ease of ordering and our prompt delivery service. Thank you for your positive feedback, we value it greatly.
Kind regards,
Dental Directory.
On time and great costumer support
On time and great costumer support ! Thank you dental Directory!
18 décembre 2025
Réponse : Dental Directory
Good morning Una,
We're happy to hear that you had a positive experience with our on-time service and customer support. Thank you for your feedback.
Kind regards,
Dental Directory
Réponse : Dental Directory
Good morning, Solomon
Thank you for the positive review about the teams response time - we aim to reply and resolve issues quickly and its good to here we continue to do so.
Kind regards,
Dental directory
Orders dumped on doorstep!
Orders dumped on doorstep! Happened multiple times, complained but ignored!
12 décembre 2025
Réponse : Dental Directory
We regret your order was left that way. We'll look into what happened with our delivery process. Thanks for your feedback.
If you would like to raise a formal complaint, please contact CustomerResolution@DDGroup.com.
Kind regards,
Dental Directory
Really efficient course
Really efficient course. Focusing on the important parts with clear instructions. Thank you Rachel Vosper.
15 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning Nik,
We're happy to hear that you found the course efficient and the instructions clear. We appreciate you taking the time to leave your feedback. We shall be sure to send on your feedback to our trainer Rachel.
Kind regards,
Dental Directory
Great course by Rachel Vosper
15 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning Maya,
Thank you for your positive feedback, we will pass it on to our trainer Rachel.
Kind regards,
Dental Directory
Very grateful for Ms Rachel Vosper for…
Very grateful for Ms Rachel Vosper for having an informative and entertaining training!!
15 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning Ellyssa,
We're happy to hear that you found the training informative and entertaining.
Thank you for sharing your positive experience with us. We will pass on your kind comments to Rachel.
Kind regards,
Dental Directory
Réponse : Dental Directory
Good morning,
Thank you for your kind words about our trainer Rachel, and your positive feedback.
Kind regards,
Dental directory
Rachel was great!!
Rachel V was great! Lovely lady who answered every question and delivered the training in a both interesting and informative way! Thank you for your help!
15 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning Ellie.
We're happy to hear that you found the training interesting and informative.
We appreciate your positive feedback and are so glad the session was helpful to you.
Kind regards,
Dental Directory
Rachel vosper Very helpful and made the…
Rachel vosper Very helpful and made the course feel interested and light not to over powering with information but was very clear and helpful.
15 décembre 2025
Avis spontané
Réponse : Dental Directory
good morning Jemma,
We're happy to hear that you found the course helpful and engaging.
We appreciate your feedback on Rachels training and delivery of the information provided.
Kind regards,
Dental Directory
CPR,Medical emergencies and IPC
Had an afternoon of CPR, MEDICAL EMERGENCY AND IPC training with Sam.
SUPERB.
Sam was encouraging, knowledgeable, supportive and entertaining.
I would highly recommend, her, and DD.
Thank you.
11 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning,
We're happy to hear that you found the training superb. It's great to know the session was informative and entertaining. Thank you for recommending both Sam and us.
We will be sure to pass on your feedback.
Kind regards,
Dental directory
Wendy was absolutely amazing.
Wendy was absolutely amazing, she was very clear and understanding about the content of the course and met my educational needs. The aims and objectives of were met and she provided us with a lot helpful information, I always look forward to seeing Wendy for our CPR.
11 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning Deven,
We're happy to hear that the course content was clear and met your needs, and that Wendy was amazing!
Thank you for your positive feedback.
Kind regards,
Dental Directory
Rachel came to Dental Care…
Rachel came to Dental Care Centre,Totton today and did CPR training and Medical emergency training.She was excellent,good knowledge .
Thank you very much.
10 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning,
We're happy to hear that the CPR and medical emergency training was excellent and informative. Thank you very much for sharing your positive experience with us.
Kind regards,
Dental Directory
CPR emergency training in dental practice
Today I was participating in CPR emergency training in dental practice as a dental professional.Rachel Vosper delivered training second time and she was excellent with:teaching,delivering knowledge,showing practical skills,answering with confidence all questions.Highly recommended Rachel for training if you need one at your work.
10 décembre 2025
Avis spontané
Réponse : Dental Directory
Good morning Petra,
We're happy to hear that you found the training useful. We appreciate your positive feedback regarding our trainer Rachel.
Thank you for recommending her!
Kind regards,
Dental Directory
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