Dears Pharmacy & Travel Clinic  Avis 442

I booked to get my ears checked for wax build up. Megan was very professional and friendly it was necessary to clear the wax from one ear and this was undertaken without pain1

I had earwax removal done by Megan, who explained everything and was very informative. An excellent service which I would definitely recommend.

After listening to negative comments from the man at the ear place across the road about Dears, I was very sceptical about using them, but I am so pleased I did, after being reassured and put at ease from the wonderfully experienced and knowledgeable Danielle, I would definitely go back, and Won’t listen to anyone else’s opinion till I’ve experienced places myself, thanks again Danielle.

Bought a product and found out it was refunded the next day as they couldn't supply. Not sure why they still have items on the website that they can't send.

Ordered 7 items online - so didn’t mind paying £3.95 delivery. Ordered processed as all items in stock - nothing received for a week so emailed to chase up,delivery. Was then sent a pack with 2 of the 7 items in with a hand written note saying other 5 items out of stock!! So I have now paid 3.95 to have 2 pounds worth of goods delivered. Complete waste of time and my money. Not received refund yet either so I don’t hold out much hope of not being ripped off!!

Lauren A was friendly, helpful and helped to calm down my worried partner with some good patter. All travel jags done there and then following a consultation. Would recommend!

Earwax had made me totally deaf for about a week. Booked an appointment at the Dunfermline branch and was seen by Ashley, who was informative and efficient and had steady hands! Very pleased with the outcome and the procedure was £10 cheaper than at the hearing centre opposite.

Recent ear check and micro suction of wax fragments. Danielle was very professional throughout and made the experience A1. Would thoroughly recommend any treatment at this particular branch. Good advice given as well. Cheers Andrew.

Dears pharmacy in Dunfermline Scotland was AMAZING..Megan & Elle thank you for your patience, kindness & professionalism in providing me with my Covid test at litterley closing time..thanks to you both I was able to make my flight to the USA the following day

My appointment for earwax removal proved to be quite difficult resulting in four separate appointments due to the stubborness of the wax. I cannot commend Meghan who attended on three of these occasions enough. Throughout the process she remained polite, patient and encouraging. Her professionalism was second to none. This does not reflect in any way to the staff I encountered on my visits who were all friendly and welcoming. Definately a five star service.

Ear wax removal performed by Ashley. A very good job done professionally. A pleasant experience made so by Ashley's friendly, caring attitude.

Had earwax removed by Ashsley. Very thorough, professional and courteous. Painless process. Very happy with service.

I am absolutely delighted with the service I received at Dears Burntisland. I required ear wax removal, and was dealt with by a very nice lady, Yvonne. She was competent, knowledgeable and very understanding (I have a variety of disabilities).
It was a real pleasure to be served by her. If the problem returns, I shall return

I attended for a routine ear cleansing function. I was met and greeted at the counter and introduced to Ashley, who was to perform the procedure for me. She was friendly, knowledgeable and professional throughout. Ashley answered all my questions and provided full information and disclosure for the process I was undertaking. The end result was total relief from my discomfort, and a smile on my face as I heard everything she said. (ps going back next week for follow-up appointment to check all is well..)

I have suffered from hearing difficulties over past year. NHS appointments to remove wax can take many months to obtain. Called into Dears Dunfermlne on 25/5 and given appointment for 26/5. Needed 2nd treatment on 30/5 (no extra charge) Also gave treatment for ear infection (no charge). Friendly and efficient.. Thank you Danielle.

Having been misled by a third party website into booking the wrong type of Covid test, the team at Dears sorted everything out for us very quickly and efficiently. All three members of staff to whom we spoke were extremely friendly.

I had my ear cleared of wax. Making appointment online is easy. Very friendly and professional service.

Attended for an antigen test. Sarah was professional, friendly, putting us at ease. Straightforward test with no issues. Definitely will return if we need to.

My daughter of 8 had to have ear wax removed ..Danielle done an amazing job with making her feel safe comfortable and talked her through the whole procedure..happy girl from start to finish ..would definitely recommend

Great service at Dears Dunfermline. My father had an appointment with Megan to get earwax removed. Megan was very patient and understanding with my 92 year old dad. Thank you.