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Noté 1 sur 5 étoiles

Vorsicht bei diesem Online Shop. Dort nichts kaufen, alles Schrott, Ist nicht, so wie es dargestellt wird. Und wegen Retour bekommt man keine Antwort. Auch keine Anschrift vorhanden. Totale Betrugsma... Voir plus

Noté 1 sur 5 étoiles

Leider muss man ja ein Stern vergeben. Ich kann nur sagen Vorsicht vor diesem Laden. Normalerweise lese ich Kundenbewertungen immer vor der Bestellung. Diesmal dummerweise nicht!!!.‘ Ich habe die Bew... Voir plus

Noté 1 sur 5 étoiles

2 Brillen testweise bestellt, 5 Stck. geliefert+abgerechnet. Mehr als 10 Emails gesendet wg. Rücksende Daten. Keine Antwort bis heute. Firma ist betrügerisch unterwegs. Auf keinen Fall etwas kauf... Voir plus

Noté 2 sur 5 étoiles

0 Sterne für das Produkt. Die Brille ist absoluter Billigschrott. Material und Verarbeitung instabiles Plastik, die Verstellmöglichkeit hakt und klemmt. Die "Gläser", ich sags mal so; ohne sieht man... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(138)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Diese Brille ist billiger Schrott

Diese Brille ist billiger Schrott, nicht zu verwenden für Nahsicht oder Weitsicht.
Funktioniert nicht wie angegeben. Nach mehrfachem Emailverkehr mit dem Support erst 20 %, 50%, 75 % Erstattungsangebote Rücksendeadresse
4PX EXPRESS GmbH Ludwig Erhard Str. 57 in 28197 Bremen erhalten.Rücksenfung nur auf eigene Kosten und mit Rücksendenummer die mitgeteilt werden soll um eine Erstattung für den vollen Preis zu erhalten. In der originalen Plastikverpackung geht es laut DHL nicht nur im Umschlag als Einschreiben. Bewertungen sollte man immer vorher lesen, erspart man sich viel Ärger. Sollte ich über Paypal Käuferschutz mein Geld nicht zurückerhalten werde ich an den Verkäufer Deefocus anwaltlich vorgehen, da ich die vorgeschriebene 30 Tage Rückgabegarantie eingehalten habe.

29 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

One star is being generous.

One star is being generous.
I let my partner convince me they were a good buy, what a mistake. The total cost of the order ended up at £68.93 for some reason a £9.99 warranty was added . I like others had to chase the tracking details and when I tried to cancel them they were suddenly dispatched.

The glasses are absolutely shocking quality and certainly not worth their price tag. A more realistic price if about £4.00 cheap plastic, ugly and very poor quality. Same day as delivery I requested a return which triggered as stressful round of emails from various members of their staff, some to be honest bullying in their tone offering various discounts and despite my insistence I was unable to get them to give me a return address. Eventually I gave in as I didn’t want it dominating my days and settled for a 75% refund (£51.70) I’m out of pocket though my partner has learnt a lesson .

28 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Grossly overpriced and useless

The product they make is grossly exaggerated and way way overpriced despite it's so called 50% discount. The self adjusting glasses are made in China of cheap plastic and proved to be absolutely useless. My advice steer well clear of this company.
BobC

21 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

ACHTUNG BETRUG!

ACHTUNG BETRUG!

Es wurde defekte billigware für einen Preis von 119€ versendet, mit einer angeblichen 30 Tage Geldzurück Garantie für die nochmals 20 Euro berechnet wurde. Da das Paket ohne Absende Adresse zugesendet wurde, habe ich vergeblich versucht den Verkäufer zu Kontaktieren. Erst nachdem ich Paypal diesen fall gemeldet hatte, hies es man könne nichts zurück erstatten da eine Paypal beschwerde vorliegt, danach ging über Paypal alle 2 Tage der Schriftverkehr hin und her bei dem es von Defocus jedesmal hies "wir melden uns" bis nach 30 Tagen der Fall von Paypal zu gunsten des Verkäufers geschlossen wurde.

Hier sollte man sogar nachdenken Paypal überhaupt noch weiter zu nutzen.

Am ende für nichts 119 Euro bezahlt und Paypal deckt den Betrug.

9 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

DEEFOCUS

After reading an advertisement that DEEFOCUS put out concerning their fantastic reading glasses,I found out it was a "USA company"straight away this rang alarm Bell's! From past experience I've learned never trust any USA company that advertise their good's in the UK,I would like to thank Trustpilot and all the other people that wrote of their bad experience's involving
DEEFOCUS warning others and myself about this scam
Thank you

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

'Furry Tail of New York'

'Furry Tail of New York'
Deefocus Scammed me immediately: curiosity had me clicking on checkout which immediately triggered an order learnt of by an almost immediate notification of order from PayPal.com. And reflected 10 minutes later by Deefocus.com order carrying a 40% increase in item cost that any reasonable potential buyer would immediately excercise the choice to not buy, but which the use of the checkout button to trigger order unlawfully removes from browsing curious or potential buyer. Order details from PayPal.com received 10 minutes to midnight of Christmas Eve with Deefocus order timed 1 minute past midnight into Christmas Day GMT, 7.01 Eastern Time: : a furry rat's tail of New York indeed.
Ian T Hinchey hitime.co.uk
PayPal.com has since refunded the inflated cost in full, and I hold Deefocus property awaiting their informing me as to when their paid-for courier will be picking up their property, if it is valuable enough for them to spend the usd equivalent of £9.99 to get it returned, that is.

24 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't fall for it!

Awful- ordered and after not receiving a shipping link after a week (advertised as within 24 hours) contacte theme they rolm me my address was wrong so they hadn't been able to ship. Hadn't bothered to contact me to tell me this though. Tried to cancel the order and magically they'd now been dispatched. After 3 weeks of chasing backwards and forwards they finally arrived and honestly I whish they hadn't. What an ugly pair of glasses they look cheap and nasty and don't improve vision whatsoever. Turned the pathetically fiddly knobs all the way both ways and nothing changed at all. Absolute piece of garbage. Contacted them within an hour of them finally being delivered and have so far been offered 30% and 60% discount to keep them. Can't seem to get it through to them that keeping them is a waste as they are not fit for purpose. Raising a fraud claim with my bank as we speak.

9 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Thanks to all contributors

I came across this company and their products on Amazon and was very intrigued as my partner is constantly swapping between glasses. On visiting their rather swanky website I was surprised to read that Deefocus are very clear that their products are not available on Amazon, which was a surprise as one swipe of my screen and oh yes they are. No surprise then that this made me question hitting the yes please to 50% off my purchase to the silent tune of count down clock ticking away at the bottom of the screen. Apparently I only had 5 mins left on a January offer (today being the 4th) so off I toddled to trusted Trustpilot. THANK YOU to all those that have posted in confirming that my fears were indeed founded before they became nightmares. Sounds like you lovely people have saved me a fortune in both money and stress and I am very grateful for that and goes to show the great work that Trustpilot can do.

4 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I owned a pair of these

I owned a pair of these, which lasted a few minutes before the adjusting screws broke ( plastic). The construction is poor, and they didn’t even work satisfactrorly.

20 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

A Real scam!!!

A Real scam!!!. Many Thanks for those people who wrote the reviews.
I nearly bought them. But decided to look at genuine reviews. That has saved me lots of hassle and my hard earned money.

29 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

The worst scam business!

I feel bad for all the people that ordered this garbage. This product comes from Communist China or other countries in southeast Asia that are owned by Chinese companies. I can't help repeating that any product that you pay for that you are not familiar with you must use your credit card. Credit card companies are familiar with these scams , and after about a week, your account will be credited. The people that run these scams know that China has no laws against these scams. Other countries like the U.S. and Great Britain would throw these people in prison. Unfortunately scams and dishonesty have become wide spread. Don't let them wear you down and give up. Remember, always use a credit card.

24 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Website misleading

Website misleading, thought the glasses were going to cost £49,99 instead the company tried to take £147 from our credit card, fortunately our bank on not recognising this as our usual spend declined the payment. Certainly wouldn't recommend them to anyone.

6 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Wow. Thanks for the heads up!

Wow, thanks for all the great alert reviews. I almost hit the buy button but decided to read these reviews. Most likely these reviews saved me a lot of time and energy. It's too bad scams like this persist on the web. Kudos to all of you that took the time to write about your experience.

21 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't waste your money! Just don't

Poor construction has the pair I received not working straight out of the box. Dial to adjust one side of the lenses does not function. These cheap, plastic abominations are only suitable for use by the snowperson my kids built in the front yard. I must have been drunk to even fantasize that these would work as advertised. I want my money back, but I know better than to go down that rabbit hole.

21 décembre 2024
Avis spontané

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