DEGIRO Avis 

1 000
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am happy to see that Degiro has high rating on Trustpilot by other users too. I tried too many investing apps and I think that Degiro has the best UI. They respect their fee policy, the customer sup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great platform for people who want to manage their own funds. Very reasonable prices for trading, easy to use. Good sortiment of ETFs for investing. Reliable & regulated by Bafin in Germany.

L'entreprise a répondu

Noté 5 sur 5 étoiles

very easy to place an order at a known price and see instant results if successful Also give warning if investment has suddenly got a severe write down Very useful to create your own etf as the deal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I changed my mobile phone recently, the 2 Factor Authentication to access my Degiro account stopped working. I called Degiro's helpline expecting to be left on hold for ages or else directed thro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Conseil en investissement
  2. Courtier en finances
  3. Agent de change

Écrit par l'entreprise

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high-performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 000)

74 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Clear and simple user friendly platform

Clear and simple platform to use. Very competitively priced with excellent support information. I have recommended it to a number of friends and family.

17 février 2026
Avis spontané
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Réponse de DEGIRO

Hello, thank you for your positive review. Great to hear that you find the platform clear and easy to use, and that you appreciate our pricing and support. It is wonderful to know you even recommend us to friends and family.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

very easy to place an order at a known…

very easy to place an order at a known price and see instant results if successful
Also give warning if investment has suddenly got a severe write down
Very useful to create your own etf as the dealing costs are very low compared to other sites

13 février 2026
Avis spontané
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Réponse de DEGIRO

Hello John,

Thank you for your review. Great to hear that placing an order at a known price works smoothly for you and that you can see the results quickly. We appreciate you sharing this positive experience.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Degiro the only Broker to use in Europe

Degiro are an excellent brokerage firm I have been with them for about 2 years and highly recommend then if you want to be an independent retail broker

2 février 2026
Avis spontané
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Réponse de DEGIRO

Hello Paul,

Thank you for your positive review. Great to hear that you have been satisfied with DEGIRO over the past few years and that you would recommend us to other investors. We appreciate you taking the time to share your experience.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

DEGIRO provides an affordable way for…

DEGIRO provides an affordable way for all investors to access markets across the globe and strategically manage a diverse portfolio.

31 janvier 2026
Avis spontané
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Réponse de DEGIRO

Hello Thomas,

Thank you for sharing your positive review. Great to hear that you find DEGIRO an affordable way to access global markets and manage a diversified portfolio. We appreciate you taking the time to leave this feedback.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Easy to use and transparent

Easy to use and transparent. Customer service is responsive.

29 janvier 2026
Avis spontané
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Réponse de DEGIRO

Hello Natasha,

Thank you for your positive review. Great to hear that you find the platform easy to use and transparent, and that our Service Desk has been responsive. We really appreciate you sharing this.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

The fees are good

The fees are good. There are many diverse products available. Degiro is regulated appropriately.

15 janvier 2026
Avis spontané
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Réponse de DEGIRO

Hello John,

Thank you for your positive review. We are pleased to hear that you are satisfied with our fees, the variety of products available and the way DEGIRO is regulated. We appreciate you taking the time to share this.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Degiro

Excellent company with a great app and support centre

13 janvier 2026
Avis spontané
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Réponse de DEGIRO

Hello Brian,

Thank you for your review!
Great to hear that you consider DEGIRO an excellent company and that you are happy with both the app and our support center. We appreciate you taking the time to share this positive experience.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Straightforward & helpful customer service

When I changed my mobile phone recently, the 2 Factor Authentication to access my Degiro account stopped working. I called Degiro's helpline expecting to be left on hold for ages or else directed through a labyrinth of automated options but no - within only 4 rings my call was answered by an actual human! And this human sorted out my problem with no drama! For someone who has grown used to terrible customer service from everyone from banks to utility providers, this was as welcome as it was unexpected. Well done & please don't change!

31 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello, thank you for sharing your experience! Great to hear that our platform and app worked smoothly for you, and that our Servicedesk was able to help you quickly when you had an issue with two‑factor authentication.

We aim to offer clear and accessible support, so it is nice to know that this stood out to you in such a positive way.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Straightforward simple platform

Straightforward simple platform
Easy to navigate
Access reliable and available all the time

29 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Gerald,

Thank you for your review! Great to hear that you find our platform straightforward and easy to navigate. We are also glad that access has been reliable for you.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Good website for somebody with limited…

Good website for somebody with limited knowledge.

24 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Finbarr,

Thank you for your review! Great to hear that you find our website useful, even if you have limited experience with investing. We aim to make our platform as clear and accessible as possible, so it is nice to know this works well for you.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Does Degiro care about there customers

Does Degiro care about there customers? Yes... Is Degiro trustworthy? Yes...
Is your money safe with Degiro? Yes...

What you waiting on :)

17 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hi Karl,

Do we care about our reviews: yes. Do we appreciate you sharing it: yes. Finding out you find our services and safeguards trustworthy: Priceless! ;)

We really appreciate you sharing this with others!

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Degiro is a fantastic company to have…

Degiro is a fantastic company to have an account with. very low fees ease of use of website and excellent customer care mark it out from the rest.

16 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Derek,

Thank you for your great review! We are very happy to hear that you enjoy having an account with us. Low fees, ease of use and good customer care are exactly the things we work hard to deliver, so it is great to know this stands out for you.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Degiro is good for someone not very…

Degiro is good for someone not very knowledgeable in the game of investing trying own a part of business, Degiro has been good along the way, Lost password, asking questions over the phone looking for help, all good. For me they are fine. Thank you

13 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Uma,

Thank you for your review. We are glad to hear that DEGIRO has worked well for you, especially when it comes to ease of use, support and recovering access to your account. It is great to know that our team has been able to assist you when needed.

We appreciate you taking the time to share your experience with us.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Trading on DEGIRO platform and App are very easy

Trading on DEGIRO platform and App are super easy and at a very low cost. I am quite happy with the information provided for the investment particulars. DEGIRO informs on transactions immediately. Lots of investment choices.

10 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Haldun,

Thank you for your positive review! Great to hear that you find trading on our platform and in the app easy and low cost. We are also glad that the investment information and immediate transaction updates help support your experience. It is nice to know that you appreciate the wide range of investment choices as well.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Love Degiro

Most ticker symbols are available on this platform. Navigation is so easy on the platform and everything is well explained.

3 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Ck,

Thank you for your positive review! Great to hear that you love using DEGIRO and that you find the wide range of available ticker symbols and the clear navigation helpful. We are glad the explanations on the platform support you in your investing journey.

Kind regards,
DEGIRO

Noté 2 sur 5 étoiles

Had a great experience with them untill…

Had a great experience with them untill I decided to close my account.
I had some position of a few hudreds of EUR that the platform won't let me close so I asked them for help. Well, they sold the shares and refuse to give me the money and just stopped responding to my emails.
The support is completely useless, they are rude, will speak over you and blame you for the problem or insinuate that you are stupid for not understanding their financial jargos.
Same exact thing has happened to my sister btw.

1 septembre 2025
Avis spontané
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Réponse de DEGIRO

Hello AlexO,

Thank you for sharing your experience. We are sorry to hear about the issues you encountered when closing your account. This certainly should not happen, and we understand how frustrating it must be when you feel you are not getting clear communication or timely support.

Situations where positions cannot be closed or where payouts are delayed should always be resolved together with our Servicedesk, as they can look into the details of your account and provide a secure solution. We encourage you to contact them again so they can review what has happened and help you complete the process.

Kind regards,
DEGIRO

Noté 5 sur 5 étoiles

Degiro is amazing and they offer an…

Degiro is amazing and they offer an exceptional learning service through videos

2 décembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Louis,

We're happy you find our services amazing, and we appreciate your highlighting the learning videos we offer. Thank you for your feedback!

Best regards,
DEGIRO

Noté 5 sur 5 étoiles

Easy to understand and use

Easy to understand and use. Timely access to relevant information, easy to operate

28 novembre 2025
Avis spontané
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Réponse de DEGIRO

Hello John,

We're happy to hear that our product is easy to understand and use, and that you have timely access to relevant information. Thank you!

Best regards,
DEGIRO

Noté 5 sur 5 étoiles

Great platform!

17 novembre 2025
Avis spontané
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Réponse de DEGIRO

Hello,

Thank you for sharing your positive feedback with us here. We are glad to read about your review.

Best regards,
DEGIRO

Noté 5 sur 5 étoiles

Clear, quick and easy

11 novembre 2025
Avis spontané
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Réponse de DEGIRO

Hello Mark,

We're happy to hear that your experience was quick and easy. Thank you for your positive feedback.

Best regards,
DEGIRO

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