Delilah Home Avis 

383
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Washing instructions not posted. I emailed inquiry. Response was vague. -Item texture does FEEL NICE and buttery, as expected over my wool mattress pad. However, THIN LOOKING weave might wear too... Voir plus

Noté 5 sur 5 étoiles

Absolutely GORGEOUS sheets that feel like super high end hotel linens. Came beautifully packaged and would make an amazing gift. Beautiful! Love finding a fair trade and sustainable linens company and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I like that instead of offering 100s of products like everyone else, these seem to focus on making a few products high quality. I have ordered bathroom towel sets, sheets, and beach towels and e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We just received our 1st Queen sized Hemp Bed Sheet Set and it certainly deserves all of the excellent reviews! It feels so good and we both like the natural look & feel! Can't recommend buying thes... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne

Informations provenant de diverses sources externes

We provide a natural, sustainable, and safer home textile option for your everyday use. Our 100% organic cotton and hemp products pay homage to our environment and enhance the lives of customers. We believe, what you put on your body is just as important as what you put in your body. Our Delilah Home textiles do not contain allergenic, or toxic chemicals and may also help reduce allergies and respiratory problems. Plus organic cotton has been known to feel better, last longer and have stronger fibers. Organically grown and processed cotton and hemp will not expose you to herbicides, fungicides or other chemical residues. Live cleaner with Delilah Home.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(383)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hemp seems better than linen

Softer out of the box than linen sheets, softer after first wash and dried faster too. Seems to wick sleep sweat better as well (still early in the hot season tho). Warms up faster on the cold nights than linen. Overall, have to agree, hemp sheets are better than linen. If these can last longer than 8yrs, I'll be a total convert.

6 mai 2024
Noté 4 sur 5 étoiles

Hemp Sheet

I spent a lot of time trying to verify that I received the correct size of sheet. It wasn't listed on the invoice. I finally found a 'Q' tag which I am assuming means 'Queen'. It may not be the best idea to list the contents on the front of the box. Dishonest delivery people may be too interested in the contents. Everything else was great. It arrived before the scheduled delivery date.

30 avril 2024
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Réponse de Delilah Home

Dear Sandra,

Thank you for your review and for bringing this matter to our attention.

Upon reviewing your order, we indeed found that the fitted sheet was labeled as "Q" for queen size on both the order confirmation and the UPC label on the box. This labeling convention is standard in the industry.

While we strive to ensure accuracy and clarity in our packaging, we understand your frustration regarding the discrepancy between the labeling and your expectations. It's disappointing to encounter such challenges in an ideal world. Rest assured, we take your feedback seriously.

We will explore potential improvements to address this issue and ensure a smoother experience for our valued customers. Your feedback serves as an important reminder of the need for constant vigilance in our processes.

Once again, thank you for taking the time to share your thoughts with us. If you have any further questions or concerns, please don't hesitate to reach out.

Warm regards,

Michael-CEO

Noté 5 sur 5 étoiles

My experience with Delilah Home has…been excellent!

My experience with Delilah Home has been fantastic!!! CEO, Micheal Twer, assisted me to check my order and i was most grateful. The integrity and quality of product is exemplary! i like being a customer with USA based small businesses, and i am thrilled to have found Delilah Home! Thank you, pamela and the Sarahorsie "in spirit"☺

6 avril 2024
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Réponse de Delilah Home

Thank you very much Pamela. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

I had an issue with delivery

I had an issue with delivery, the CEO of Delilah Home made sure it got fixed personally. Struggling with FedEx to get clarity on what was going on, he got on the phone with them himself and got a message out to get my package delivered to the correct address all while e-mailing me after hours. He takes the business very seriously. Aside from all that, the sheets themselves are great.

3 avril 2024
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Réponse de Delilah Home

Thank you Donnie. We appreciate you. Michael-CEO

Noté 3 sur 5 étoiles

King sizing is off

This was my second order of sheets because I liked my first order of queen sheets so much. This time I ordered a King size set and duvet and the sizing were totally off. The fitted sheet was HUGE on a standard king size bed. So much so that I wondered if I had been sent the wrong size, but the tag says king. Also the duvet cover has no ties in the corners so your duvet just sort of swims around in there without having a way to stay put. For the price (even on sale), I was really disappointed.

27 mars 2024
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Réponse de Delilah Home

Thank you Kate for taking the time to review our sheets. I will review with my team for future improvements. We appreciate you. Michael-CEO

Noté 2 sur 5 étoiles

I don’t have it yet

I don’t have it yet. Not even coming soon.

28 mars 2024
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Réponse de Delilah Home

I am glad we able to locate your order and it was received. Thank you, Michael-CEO

Noté 5 sur 5 étoiles

Amazing customer service!

We had a concern that was very quickly responded to and rectified by the company! They stand by their product and are very polite to their customers.

1 avril 2024
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Réponse de Delilah Home

Thank you so much Heidi for the review. We appreciate you! Michael-CEO

Noté 5 sur 5 étoiles

The quality of these towels is perfect!

The quality of these towels is excellent. This is the second batch I’ve ordered and I haven’t been disappointed yet! I’ll continue to use this product!

25 janvier 2024
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Réponse de Delilah Home

Thank you very much Sandra for your review. We appreciate you! Michael-CEO

Noté 5 sur 5 étoiles

I needed a fitted queen-sized bottom…

I needed a fitted queen-sized bottom sheet. The one I was using did not fit well and made the bed look messy.
I decided on Delilah because I loved the dish towels.
To conclude, I couldn't be happier with my choice.
I went ahead a purchased a complete queen-sized sheet set.

23 janvier 2024
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Réponse de Delilah Home

Thank you Grace for your incredible review. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

Great quality products

Great quality products! I really liked the kitchen towels that I purchased. I plan to purchase other items in the future.

8 janvier 2024
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Réponse de Delilah Home

Thank you Kevin for your review. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

great service

great service, product quality and price

29 novembre 2023
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Réponse de Delilah Home

Thank you Roberta. We appreciate you! Michael-CEO

Noté 4 sur 5 étoiles

UPDATED: Still waiting...

Update: Got the towels and I do love them. I just wish I didn't have a closet full of "guest" towels that will just sit there because of this. I'm giving 4 stars because these towels are amazing, removing a star because of order delay w/o customer service remediation, just an offer to buy more products at a discounted rate.

I am still waiting on an order that got delayed. I ordered my towels on October 29th, and today is December 4th. I understand delays happen, so I have and will continue to wait patiently for my order to arrive. This review email came up so I will put my honest opinion since they want it.

The response for remediation when the delay first happened was a 15% discount on more products; however, I still don't have the ones I ordered in the first place. A better remediation would have been 15% off my order that could be sitting - which I can only assume- somewhere in the ocean.

I was introduced to these by a friend and was so excited to get my own, but now, I would never order again. I'll stick to the ones I can get locally and on time. If I could cancel, I would, but I will stick with these towels whenever they decide to show up.

27 novembre 2023
Noté 5 sur 5 étoiles

Great product, responsive staff

Staff member (CEO!) responded quickly about availability of products. Quality is exceptional and product is beautiful.

28 novembre 2023
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Réponse de Delilah Home

Thank you very much Joy. We appreciate you. Michael-CEO

Noté 5 sur 5 étoiles

Pleasant

My experiences with Delilah Home have been pleasant. The item I have been ordering is wonderful; quality made and made with organic cotton. What I also like is when I am placing an order, I am made known that the product is out of stock, but then I am told when shipment is expected. Delilah Home is worth purchasing the organic towels.

14 novembre 2023
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Réponse de Delilah Home

Thank you Vicki. We appreciate you!. Michael-CEO

Noté 5 sur 5 étoiles

Great quality and fast delivery time

I ordered these towels for my daughter who lives out of town so I have not seen them yet. She is very excited about the excellent quality.
I was very pleased that the delivery time was so fast.

6 novembre 2023
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Réponse de Delilah Home

Thank you very much Catherine. We appreciate you. Michael-CEO

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