Very unhappy with the length of time it took to get the lift (in a private home) serviced. Swift to take money though. Still waiting for the second maintenance call (already a month late). Quoting exo... Voir plus
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Lisez les avis des autres
We have an ageing lift at our care home that nobody has been able to supply parts for but that hasn’t stopped Deltron, they have put in temporary stair lifts to access the first floor and will now beg... Voir plus
My nans stairlift broke the other week, I work full time so couldn't be in the house. Deltron are very helpful was on the phone to Abbie in front of house she talked us through everything and very... Voir plus
L'entreprise a répondu
Deltron lifts take care of the lift at the restraunt we take care of. Recently we had an entrapment. We called them out and they was here within 20 mins! The engineer was pleasant and knowledgeable. T... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Deltron Lifts is a trusted specialist in lift installation, modernisation, servicing, and repairs. We work with residential, commercial, and industrial clients to deliver safe, reliable, and cost-effective lift solutions tailored to each building’s needs. Our experienced engineers are committed to high standards of workmanship, clear communication, and responsive support. At Deltron Lifts, customer satisfaction, safety, and long-term reliability are at the heart of everything we do. www.deltronlifts.co.uk | 0330 179 0124
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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BEST IN BUSINESS
Amazing company , with amazing staff and customer service from start to finish. I would not use any other company. My experience with them has been easy and a pleasure. This is a big commitment and a big cost to consider when needing a lift so making sure you go with the right company is important and i definitely made the right choice choosing these guys.
Exceptional Service: Prompt, Professional, and Trustworthy
I am extremely impressed with the service provided by the engineering team. The staff were not only friendly but also highly professional throughout the entire process.
I accidentally dropped my phone under the lift and urgently needed assistance to retrieve it. When I initially contacted another service, they informed me that an engineer could only come to the house after two weeks. Given that I had already booked a holiday and only had three days to resolve the issue, I was extremely stressed and anxious about the possibility of traveling without my phone.
Thankfully, I found this company, and I couldn’t be more grateful. As soon as I contacted them, they answered promptly and handled my situation with empathy and professionalism. Even though it was a Saturday, they offered to come on the same day to retrieve my phone. However, due to my work commitments, I scheduled the service for Monday.
I would like to give special thanks to Jack, who arrived at the house and retrieved my phone with remarkable efficiency and professionalism. His expertise and dedication were truly commendable.
I am deeply grateful for the prompt and excellent service provided. I highly recommend this company to anyone in need of professional and trustworthy assistance.
Thank you once again for your exceptional service.
DELTRON Poor After service
DELTRON were contracted by Sanctuary Housing Hackney to replace a 20 year old lift in a block of flats that serves 35 flats on four floors. That was completed late in October 2023 & has had persistent break downs. Everyone using it notices the clanking of the renewed lift mechanism between floors that three times now precipitated a complete breakdown. The lift renewal is under warranty but rather than accept the frequent breakdowns are a result of the original work Deltron staff accuse residents of mis-use. As a 40 year resident who knows most of the users very well this kind of insult is clearly motivated by the dismissive disrespect for social housing residents. There is no resident mis use now or during the 20 year life span of the lift it replaced. I would never trust Deltron based on these 9 months experience.
The best lift company
By far the best lift company out there! 10/10 can’t fault the guys at deltron highly recommend will be using them for all my lift needs in the future 😁
Excellent sponsor to Gornal DC under…
Excellent sponsor to Gornal DC under 7s. Great company
Fantastic company to deal with
Fantastic company to deal with, very responsive and with 24/7 contactability we have never been short of support when we need a quick fix. Thank you
They have an in house design team…
They have an in house design team purely to over come challenges on hybrid/ aging lifts
10/10 wonderful company!
Wonderful service received. From my first contact with the office team, right through to my stairlift being fitted, 5 🌟 service all the way. The engineers who fitted my lift, were polite, courteous and respectful. 10/10 Deltron Lifts.
Exceptional service!
I have been a customer of Deltron’s for a while, they are reliable, honest and operate with integrity! The team at Deltron kept me informed every step of the way, explaining the repairs in detail. Not only did they complete the repairs promptly, but they also went above and beyond by performing a thorough inspection and offering preventative maintenance recommendations. I highly recommend Deltron, their exceptional service, expertise and dedication to customer satisfaction have earned my trust and loyalty.
Best lift company out there
Very happy.
The lift engineers came out for an emergency call out on Monday out of contract. Great pricing and very fast response time. Got the lift back in service in no time, very happy customer.
POOR MAINTENANCE & QUALITY CONTROL
Deltron are contracted by my landlord Sanctuary Housing, to maintain a lift that was a new installation, to replace the 20 year old existing lift, in October 2023. The lift serves 35 homes (flats) in one building. It has been one lift failure after another more than than the number of months since installation. Constant visits for repairs that don't last. So far as of today 6 consecutive days of no service. Sanctuary also fail in their duty to make sure the company they are contracting - at our expense - fulfil the contract. Deltron are not doing that
Great customer service
Don't usually write reviews but I'm so pleased with the install of a stairlift from the guys at deltron. Top customer service from start to finish
Having worked with Deltron Lifts on…
Having worked with Deltron Lifts on several different projects, we’ve experienced the first class service they provide and not just once but every time. Everyone we have we have worked with from the guys in the office to the guys in the field plus the people that support them with training, guidance and support all have one goal to ensure their clients get the very best service!! Fantastic at what they do and a definite leader in the lift industry.
Deltron lifts take care of the lift at…
Deltron lifts take care of the lift at the restraunt we take care of. Recently we had an entrapment. We called them out and they was here within 20 mins! The engineer was pleasant and knowledgeable. The customer help desk was very reassuring thoughout the whole process
Deltron Lifts is a very good company
Deltron Lifts is a very good company. Provided excellent customer services.
Fantastic Service
Fantastic Service - when our former contractor could not support us between the holidays Deltron came out and managed to return our lift to service. Fantastic service.
Highly recommend
Deltron Fantastic at taking care of our care home lift. Competitive and responsive. Best we’ve ever dealt with that’s for sure.
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