Very disappointing experience with Desicart. I ordered several frozen items, but the wrong products were sent. I contacted Desicart and requested a refund, but they have only refunded me for half... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... Voir plus
L'entreprise a répondu
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... Voir plus
L'entreprise a répondu
Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
Coordonnées de contact
Royaume-Uni
- desicart.co.uk
3,7
Moyen
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So professional and such great quality
As someone who loves cooking authentic Indian dishes, I love Desicart, because they have many items I can't get locally and their products are much fresher than what's available in supermarkets. I always think their packers deserve a gold star for their excellent work
27 novembre 2025
Réponse de Desicart
Thank you for your kind words. We’re so happy to hear that you enjoy our fresh products and range. I’ll be sure to share your appreciation with our packing team—it will mean a lot to them.
Good quality products
Good quality products
Recently ordered many provisions items which are not available in local supermarkets. Nearly packed and delivered on time.
26 novembre 2025
Réponse de Desicart
Thank you so much for your order! 😊 We’re glad you found items that aren’t easily available in local stores. Happy to hear the packing and delivery were up to expectations. Looking forward to serving you again!
Belt received on time
25 novembre 2025
Réponse de Desicart
Happy to know it arrived on time. Thanks for your feedback
Réponse de Desicart
Thanks a lot! Happy to know you liked the taste and delivery 😊
Delayed package twice ???
26 août 2025
My order was not delivered as…
My order was not delivered as originally agreed. After rescheduling I received my order with several items missing totalling approximately £14. My credit card had not been reimbursed for my missing items. In addition all my fresh goods rotted within the week. It was a Disappointing process from start to finish.
25 mai 2025
Réponse de Desicart
We sincerely apologize for the inconvenience caused with your recent order. While we strive to provide the best service possible, there are times when delays may occur as we rely on third-party delivery partners.
Please be assured that the refund for the missing items has already been initiated. We truly appreciate your patience and understanding, and we're committed to improving your experience with us moving forward.
Réponse de Desicart
Thank you very much! We appreciate your kind words and are always here to help with care and respect.
Terrible
Terrible.
Site says over £40 purchase the postage will be free.
But then it isn’t -
Raised it three time separate for three separate but no joy.
This should be reported to consumer forums
Shameful
27 mai 2025
Réponse de Desicart
Thank you so much for your feedback! We're glad you were satisfied with the regular updates and quality goods. Looking forward to serving you again!
The service was excellent
The service was excellent. Goods ordered securely packed and delivered. Reason 4 stars instead of 5 is some items I required were out of stock whereas other retailers (your competitors) had these items in stock
22 février 2025
Réponse de Desicart
Thank you for your feedback! We're glad you were satisfied with our service, secure packaging, and delivery. We apologize for the out-of-stock items and are working to improve our inventory. We appreciate your support and hope to serve you better next time!
Réponse de Desicart
Thank you for your feedback! We're glad you received fresh products on time. Looking forward to serving you again......
Amazing
Good pricing, on time delivery and good packaging, which kept the contents fresh and avoided it from going bad.
22 février 2025
Réponse de Desicart
Thank you for your feedback! We're glad you were satisfied with the pricing, timely delivery, and packaging. Looking forward to serving you again!
Réponse de Desicart
Thank you for your kind words! We're glad you had a great experience with our delivery. Looking forward to serving you again
Réponse de Desicart
Thank you for your feedback! We're so glad you're happy with both the quality and the price. We appreciate your support
I recently tried Desi Cart for the…
I recently tried Desi Cart for the first time. The range of products is fantastic. I opted for standard delivery, and my order arrived on time and well-packaged. No damaged items, and the perishables were still cool. I would highly recommend it for quality, convenience, and a genuinely enjoyable shopping experience. Will definitely be ordering again!
11 novembre 2024
Avis spontané
I’ve had mixed experiences with…
I’ve had mixed experiences with Desicart. The fresh Indian vegetables and plantains I ordered were excellent and well-packed. However, the delivery has been problematic. On two occasions, the Shana frozen chappatis arrived 30 hours late and defrosted, resulting in wasted food. While the company offers a good variety of products and generally quick dispatch, they need to improve their delivery methods to ensure frozen items arrive in good condition. Overall, it’s a decent service with room for improvement.
1 novembre 2024
Avis spontané
Great seller
Great seller. Contacted me and arranged for a equally high quality alternative brand of tinned Jackfruit when the one I wanted wasn't in stock. Fast delivery with a good courier (DHL). No complaints. Friendly and efficient.
7 novembre 2024
Avis spontané
a good company to deal with
a good company to deal with, the goods come well packed and are delivered promptly
22 octobre 2024
Avis spontané
Réponse de Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.