detail.com Avis 178

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are 100% satisfied. Our technician Kenny went above and beyond. It is wonderful to be serviced by someone who puts their heart into their work!! I’m also grateful that we were still able to use our... Voir plus

Noté 5 sur 5 étoiles

I was kept in informed of the technician's anticipated arrival time and he showed up exactly on time! The technician was polite, efficient, and thorough. My car looked like it had just come out of t... Voir plus

Noté 5 sur 5 étoiles

Water package for my wife's CRV as a mother's day gift. Paid for the package covering the inside and outside of the vehicle. Tim arrived on a timely manner when over the vehicle with me and took some... Voir plus

Noté 5 sur 5 étoiles

John the technician, did an amazing detailed job in my car. I saw him working hard like it was his car and was kind and courteous with me. My car looks beautiful!! Definitely I will recommend thi... Voir plus


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 3 sur 5 étoiles

Platinum service states hand applied wax..

Ordered the Platinum service states hand applied wax. This is a spray no buffing by tech so complete garbage. Totally misleading overpriced service. I paid $50 for a similar service at car wash not $255. They subcontract so who knows what they pay the actual company that shows. Interior was decent but I said I was not going to be happy after I saw him finish the exterior and no buffing, but he didn't do anything except try to upsell me. He did leave me my credit card, change and bills that I had stuffed in pockets so that was nice he was honest in that way, but I won't use this service again.

26 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Definitely remove valuables first

I had a ton of change (around $10) in my console I neglected to remove before the service. After the service, it was gone. I didn’t want it back but thought I should at least let the owner know. I made my position clear that I didn’t need it, want a refund, or even a sorry. I just wanted him to know before someone who would make an huge deal out of it got ripped off. He argued with me, sent me pics of my console in the closed position saying it was proof. He took it as a personal attack. I had to end up blocking him. Good detail otherwise.

9 janvier 2024
Noté 1 sur 5 étoiles

No-show... twice

I've booked them three times. The first time was OK, but nothing special. The second and third times they never showed up. They texted arrivals times that came and went, and just never showed up. Take your vehicle to someone who will actually do the job.

13 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Bait and switch

I've used this company before for my wife's car. I decided to book the platinum package for my car. $325 is a bit high, but I thought the techs did a decent job previously. The day before my scheduled service, I received a call from Pennsylvania letting me know they need another $250 because my car was too dirty??? Instead of the $325 advertised price, they wanted $575!! I canceled immediately. The techs essentially work for tips, this isn't a local company...they sub their services out. Find and actual local company that has integrity. $575 for a detail is ridiculous.

12 février 2024
Avis spontané
Noté 5 sur 5 étoiles

great service

great service
impeccable
cant remember the date of the service last month

10 janvier 2024
Noté 5 sur 5 étoiles

very punctual

very punctual - great job done on the truck - very meticulous - great communicator

22 janvier 2024
Noté 4 sur 5 étoiles

The service provided was great and the…

The service provided was great and the technician was friendly and was eager to please. The communication from detail.com could be improved as I wasn't informed there would be a delay until after the appointment window passed.

31 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Alex did a great job detailing my car

Alex did a great job detailing my car, beyond my expectations. The interior and exterior were cleaned and polished. He spent about four hours on the car.
Detailing.com gave me the option of paying in advance with my credit card which I appreciated.

16 novembre 2023
Noté 5 sur 5 étoiles

AMAZING SERVICE! Highly Recommended

I have 3 young kids ages 5-11, and 2 yellow labs. My Interior was a disaster! There were fingerprints, snacks, food crumbs, drink spills, dog paw prints, pet hair, drool marks, etc. - everywhere! Scheduling Online for same-day service was easy, and having the service done at home was stress-free and convenient. The technician arrived on time! He was very professional, his attention to detail was astounding, and he made sure I was happy with the service. My SUV looked "white glove" clean when he was done! A+++ service all the way around! Highly recommended!

13 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

Excellent company. Appointments and communications were great. Live people answer their toll free number. They also have a great support process for any issues that may come up. Will definitely use again and again.

29 janvier 2024
Avis spontané

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