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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve sent cream teas to friends and family on several occasions and they and I have been delighted with the service and the product. They arrive on the selected dates and the scones, jam, cream and ot... Voir plus

Noté 5 sur 5 étoiles

My daughter loved her cream tea food parcel, especially the fluffy scones and now keeps dropping hints for more. The order and delivery process was simple and I will definately be ordering more for he... Voir plus

Noté 5 sur 5 étoiles

Regularly order a cream tea from Devon Heaven. Scones are always fresh , the strawberry jam is especially delicious . All the little extras especially the teoni shortbread biscuits are there to snack... Voir plus

Noté 5 sur 5 étoiles

I ordered 2_cream tea hampers and a pasty and cream tea hamper for my family, they said it was absolutely delicious,all arrived on time and were well worth the money.It was so easy to order online... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

I ordered a cream tea hamper for my 86…

I ordered a cream tea hamper for my 86 old mother who is from Devon and loves cream teas. The hamper arrived but all the scones tasted of as bicarbonate of soda. Clearly to max out shelf life but made them awful to taste. I raised a complaint and they offered me 10% of the next purchase. The same thing they included in the hamper. Avoid if you want something of quality.

14 mars 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

Thank you for your feedback, and we’re very sorry to hear that the scones in your hamper did not meet expectations. We’d like to reassure you that all of our scones are baked fresh and contain no preservatives, raising agents, or additives. They are not formulated for extended shelf life; instead, they are made in small batches and dispatched the same day to maintain freshness.

Noté 5 sur 5 étoiles

The perfect gift for the person with everything

Placing the order and paying for it was very straight forward, the order arrived on the agreed date, it was in excellent condition and the goods were fresh. My first experience was as a recipient and I was very impressed, so now I have become a user of the service, it provides a good choice of items, they are nicely packaged and make an excellent little gift. This order resulted in the recipient and his friends having an impromptu tea party for his 92nd birthday, so they also create a create social get together. I will be continuing to use the service. Thanks very much

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful gifts to share

I have sent a few hampers to people as gifts and they have all been beautifully packed with great tasting products. All recipients have been so happy to receive and enjoy them. As a Devon resident it's a joy to be able to send a little piece of Devon Heaven to those who live elsewhere in the country.

6 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

90th Birthday treat

My Mum received the hamper as a 90th Birthday gift.
The package looked nice but we were very disappointed with both the plain and sultana scones. They were dry, dense and more of a cake texture than a scone.

27 février 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

Thank you for sharing this feedback. We’re sorry to hear the scones weren’t to your taste and we’ll pass this on to our bakery team as we’re always looking to improve. If you’d like to share any further details, please feel free to contact us directly.

Noté 5 sur 5 étoiles

EXCELLENT AS USUAL

OUTSTANDING… I always go to Devon Heaven for treats/ presents for my friends and family, they absolutely love the hampers, never disappointed. The range of choice to choose from is brilliant, the scones etc are so fresh and very delicious. The whole experience from ordering to delivery is so simple and easy to navigate and very reasonably priced. You get constant updates from ordering to delivery. Can’t recommend them enough, will continue to order from them. If you want excellent service and value for money, you definitely can’t go wrong with Devon Heaven.

5 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Not Great…

Very disappointed in this hamper which was a gift for mothers day. The box it was delivered in was torn open and damaged with the contents inside strewn all over the place. The cream was dented and opened making it inedible, whilst the company reimbursed me for the cream I felt it was below standard for the price. The scones weren't very big and we're quite stale and the strawberry preserve not very nice. I think it's very expensive for what it is and have had better elsewhere.

15 mars 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

Thank you for your feedback. We’re sorry to hear your hamper arrived in that condition and that’s not the standard we aim for. Replacement items have already been sent, and we’ll also be taking this up with our delivery partner. If you need anything further, please feel free to contact us directly.

Noté 5 sur 5 étoiles

The items were really lovely and so…

The items were really lovely and so fresh. But the delivery was a bit mixed up , it wasnt received on the day it was meant for but turned up the next day just left on the door step. But your items can not be faulted.6ij

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Special 80th birthday gift

I bought the afternoon tea hamper for my neighbours 80th birthday present. It was a perfect gift for someone that can’t go far and enjoy going out for their birthday. She said it was a beauty and special present that she really enjoyed.
Thank you, Devon Heaven

1 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Appalling

Appalling, not able to speak to anyone when a delivery goes wrong- paid a premium for Saturday delivery and it is due to arrive on Monday!

A cream tea that has been in the postal system for 4 days, can’t wait!!!!

16 mars 2026
Avis spontané
Logo de Devon Heaven

Réponse de Devon Heaven

We’re really sorry your delivery didn’t arrive on the day selected. This isn’t the experience we want for anyone. Please drop us a quick message so we can look into what happened with the courier and sort things for you directly.

Noté 5 sur 5 étoiles

Bought as a gift for a friend

Bought as a gift for a friend. She says everything about it was 1st class, the scones and strawberry jam were beautiful with a generous amount of cream, and she loved the truffles. Communication regarding delivery was excellent. I will certainly be ordering again

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy

Very happy, my order was delivered safely to my friend when and as promised.
Importantly using a reputable delivery service 5⭐️ choice.
My friend was thrilled and told me it was a really lovely treat.
I had a few communications with the team.
Couldn’t have been more promptly, personally and professionally responded to.
I’ll definitely use them again. 5⭐️.
Thank you team, 🐝

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Heavenly delicious!

Heavenly delicious! Easy website to navigate. Plenty of reasonably priced options. Arrived perfectly on time to celebrate my mum’s 80th birthday. Absolutely scrummy.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Cream Tea with plain and fruited scones

What a wonderful treat this was ,a Xmas present from a friend, the scones were huge,a lovely texture and so tasty as was the clotted cream and the strawberry jam had whole strawberries and was just gorgeous. I would highly recommend this company 😊

15 février 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience was the best one ever

My experience was the best one you could ever think of. I studied the website for two weeks. There was a lot of other places that came up but your one was always at the top. That’s what I liked about it and I was delighted to be able to send this to my aunt in England before she went in for a cancer operation she loved your scones. She said they absolutely delicious. I will use this website again no problem and if I won this prize I would send it back to my aunt again for a present. She would love it.
The delivery service on it was absolutely brilliant

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great present, with next day delivery

I sent this as a birthday present and the recipient was delighted with it.

Amazing service - I ordered it on the Monday and it was delivered the next day, so arrived on exactly the right day even though I had rather left it to the last minute!

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

What a great company with a super easy website

What a great company with a super easy to use website, unlike a competitor's one I recently tried to use. This company have made it easy to send a special gift, and I was reassured to hear from the recipient that their treat was delicious. I won't hesitate to use again. Their price is pitched at an affordable price, and delivery was at a time to suit me. You can't ask for more. Keep doing what your doing, it's just perfect.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Can’t wait for next one!

Have been lucky to have been given a cream tea for two about 5 times over the years. It is always superb! The scones are so light the cream great and the jam, well so many strawberries in it, best Jame ever. Nice tea bags. Scones kept fresh for couple of days.
Can’t wait for the next one.

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The perfect gift for the person who has everything

We were struggling to think what to buy for our 91 year old mother in law who has everything and wanted nothing.

The hamper was a great success and went down a treat. Who doesn’t like a Devon cream tea?

It was all so simple with an easy to navigate website. All very simple and the hamper arrived on time.

We will use Devon Heaven again

16 février 2026
Avis spontané

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