Dewlance Web Hosting Avis 46

I've been a customer of Dewlance Web Hosting for several months now, and I’m thoroughly impressed with their service. The servers are fast and stable, ensuring my website runs smoothly at all times. The customer support is exceptional – they are quick to respond and very helpful with any technical issues or questions. The pricing is also very fair, offering great value for the money. I highly recommend Dewlance Web Hosting to anyone looking for a reliable and affordable hosting provider!

Site constantly going down, it's down as I right this review and according to my uptime monitor it's had multiple issues in the last few days.

I'll be opening a PayPal dispute if it doesn't improve.

Their service leaves much to be desired. The website I host with them seems to go down every two days, which is incredibly frustrating. Rheir response times are excessively long, and their chat feature on the website doesn't even work. It's all quite chaotic. I've decided to switch providers. It's a shame I've wasted money on this.

find them on webhostingtalk
Ordered on their service a bunch of shared hosting. after two days they are still not working, the problem with the DNS and SSL certificate as a result.
Created a ticket, more than 24h no response.
Tried to use chat, but it is not working.
I feel robbed.
I have only one hope that the review will help. Once they solve(or not) the issue, I will update the review.

Really bad experience

UPD: they contacted me after the review. explain why I have an issue with DNS (long story short, somehow the bought hosting was for xxx(.)com, while the domain that I bought is xxx(.)net).
how and why I do not understand. All other services do not have such a strange... solution. why are in my cart two items that do not match?

well, I tried to set up only one "matched" hosting+ domain. and then I saw that the php version is old and the WooCommerce plugin does not work with it(I bought WP hosting specifically). Well, I wanted to set up the store for my friend, not a blog.

In my opinion, the service is not good at all. long response, long setup process on the service side, strange work of cart, old php version that can't support WooCommerce.
Easy way to find another service that does not have such problems, has fast support, adequate cart, and so on.

Absolutely appalling. Where do I start? They took 3 days (3 days and an hour actually) just to get the hosting set up and it was during the week!

Clear information wasn't given (example, namservers wasn't even given - I had to Google!) and there was a problem connecting my domain. I raised a ticket - 5 (FIVE) days later someone replied with a sentence which made no sense. I replied, asking them to make more sense - nothing. Ticket ignored.

So I had to go to another host instead.

AVOID!!!

Amazing premade article very good recommend to all

Best whmcs module and theme provider ever

My cPanel account was purchased 2 months ago, no issues what so ever with setup and no down time.
Cost is impossible to beat.
Excellent opportunity to host your website reliably at low cost. Services well organized and fully functional.
Only downside is online support only, but it is typical for IT companies service at low cost.
My service request fully resolved the issue at hand.

Disappointed just signed up and 2 days in and my site and server is down, no response from support via ticket terrible service.

Requested a refund I’ll go elsewhere this company is the worst I’ve ever used and I’ve ran my hosting companies for years but this company is a joke.

Stay away, look elsewhere.

Update, went elsewhere but received a full refund.

Very bad experience. They took my website down after 30 days. No response on email at all. Not recommended!!

They are very reliable and the customer staff is always eager to help me. They restored my account for free and fix the database issue.

I recommend Dewlance.

Don't waste your money on that site. They never respond to tickets and emails. They blocked my website immediately i paid. Its a scam

Price is so cheap and support desk is much faster than average budget hosting.

I do not expect to much but they offer WhatsApp/Ticket/Phone support at such price. I am so happy and wish to give them 10/10 star.

Ticket Resolution time: Most of time Live chat staff solved my problems. Overall network uptime and server performance matters me at top.

These people aren't scammers in the sense they don't provide the services you contract for, but they charge a lot for pretty poor quality service. I wouldn't renew my shared hosting with them. Based on my experience, lots of different shared hosting accounts, you could do a lot better.

19 hrs and still unanswered ticket.

so cant access webmail and opened a ticket and no reply after 19 hrs.
STAY AWAY from this company
Update

It took them 4 days to rely to a ticket telling me to remove this review
EDIT: nearly 3 years since review and company asks for more details. shows how slow they are.

I have VPS and free blesta license. I am using them since 6 month and I am happy with their service.

Support: Guy Kunnu is very nice and polite, He helped me a lot especially in installing cpanel and blesta. Kunnu is really amazing guy. Tons of time help me and advice me to use cpanel instead of plesk because customer demand for cpanel is high and he convince me.

Thank you guys. Network is excellent. No downtime so far excluding one of maintenance work.

Contacted them asking for a discount, they replied with a rude comment that I should collect my money then buy their products. Just gotta say this is a very rude an unprofessional behavior. You should make your customers feel comfortable not to make them feel as if they are begging you for a discount.