We had such an amazing experience getting our wedding rings with Jemima at the Diamonds Factory in Limerick. The whole experience was seamless and we were treated with top class customer service throu... Voir plus
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Lisez les avis des autres
The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Voir plus
We had a great experience choosing our wedding bands at Diamonds Factory at the Powerscourt Shopping Centre in Dublin. Ewa our sales consultant was amazing very patient and helped us to choose the bes... Voir plus
We went into the Diamonds Factory for a custom design that would perfectly stack on top of my engagement and wedding rings. Leah made the process very easy and enjoyable. The final product is also ev... Voir plus
À propos de l'entreprise
À propos de Diamonds Factory Ireland
Écrit par l'entreprise
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Écrit par l'entreprise
Coordonnées de contact
Unit 22Q, Powerscourt , Town House Centre, DO2YD58, Dublin 2, Irlande
- 01 691 7886
- service@diamondsfactory.ie
- diamondsfactory.ie
4,7
Excellent
773 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great experience with the diamond…
Great experience with the diamond factory, order placed and filled promptly. Good communication throughout service. Product was exactly what was ordered and perfect
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Love my diamond necklace
Love my diamond necklace in emerald cut. And I enjoy the fact the chain is customizable both on length and size.
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Great delivery and value
Great delivery and value compared to the high street prices, my wife couldnt be happier with the ring.
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Richard,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Quality takes time
The ring quality is very good aswell as the packaging but the delivery time was slightly long
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are really pleased to hear you are satisfied with both your order! As a made to order service, our items can take up to 4 working weeks to be received (or the maximum lead time weeks as shown at the time of purchase or by the occasion advertised for e.g. Christmas, Valentines Day etc.)
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest Regards,
Diamonds Factory Customer Service
From start to finish
From start to finish, a very enjoyable experience. We are super delighted with the ring we choose. The process was smooth, the team kept us informed all the way. Thank you so much!!
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Bridget,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
From start to finish I cannot fault…
From start to finish I cannot fault this place. I originally bought an engagement ring with Lucie and she couldn't have been more helpful.
It was a no brainer for me and my partner to go back for the wedding bands and we were guided through it all with Brianna and we were both made to feel comfortable throughout.
I have and will continue to recommend Diamonds Factory to anyone who is in the market for wedding and engagement rings. 10/10
2 décembre 2025
Réponse de Diamonds Factory Ireland
Dear Ronan,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Lucie and Brianna!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Réponse de Diamonds Factory Ireland
Dear Amy,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Staff are so good
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Edward,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Amazing experience and service with…
Amazing experience and service with listening to feedback and guide into a favourable direction. Will be coming back to the shop soon.
1 décembre 2025
Réponse de Diamonds Factory Ireland
Dear Siddhesh,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Thoroughly recommended!
Very happy with everything. Whole process, from ordering custom engagement ring to receiving the order, took 3 weeks. The ring itself is beautiful and ny girlfriend (now fiancé!) is delighted with it.
5 février 2026
Réponse de Diamonds Factory Ireland
Dear Gary,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Thank you for saving my proposal
Dimond Factory really saved my proposal. I had a horrible experience with other company, end up i made a refund and i had to find somebody else. I decided to try it with DF and I ordered ring 16.12.2025. Thay confirm order 22.12( it's a usual operational time for tham as i understan), 12.01 i already receive it🙌. I'm saying Thank you to all team of DF for quick and professional work!
I ordered it in Powerscourt Townhouse Centre in Dublin and this guys explained me all options and unsered all my questions, i really appreciate it
16 décembre 2025
Avis spontané
Réponse de Diamonds Factory Ireland
Dear Semen,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Amazing service
Amazing service. Jana was most helpful and professional. Could not recommend more.
22 décembre 2025
Avis spontané
Réponse de Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Excellent Service
My fiancé and I recently purchased our wedding rings from Diamond Factory, and it was a very enjoyable experience. Jana made us feel very welcome and looked after. Choosing the rings was a very collaborative experience, and Jana gave us amazing advice and recommendations. We would recommend Diamond Factory to all.
31 décembre 2025
Avis spontané
Réponse de Diamonds Factory Ireland
Dear John,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
The service was outstanding from start to finish
I recently purchased a ring and was helped by Jana, and I honestly couldn’t be happier. She took her time with me, explained everything so clearly, and made the whole experience feel relaxed and special. I absolutely love my ring — it’s exactly what I wanted. The service was outstanding from start to finish. Highly recommend.
17 décembre 2025
Avis spontané
Réponse de Diamonds Factory Ireland
Dear Lisa,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Wonderful
My experience at Diamonds Factory Cork was fantastic. Jana offered invaluable advice and guided me through each step with careful attention. I would recommend to anyone.
13 janvier 2026
Avis spontané
Réponse de Diamonds Factory Ireland
Dear Robert,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
I recently purchased the most gorgeous…
I recently purchased the most gorgeous ring from Diamonds Factory in Cork to celebrate my 50th birthday, a real milestone for me. I wanted something unique and meaningful, and I couldn’t be happier with my choice.
A huge thank you to Glauce and Jana for your patience, support, and wonderful recommendations throughout the process. You both made the experience so special and enjoyable. I truly felt looked after from start to finish.
I’ve already told my friends where I got my ring, and I highly recommend the Cork showroom to anyone looking for beautiful jewellery and exceptional service. Thank you again for helping me choose the perfect piece to mark such an important moment in my life. Monika
9 janvier 2026
Avis spontané
Réponse de Diamonds Factory Ireland
Dear Montana,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Glauce and Jana!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Very happy with our purchase
Very happy with our purchase. The seller, Gustavo, was extremely friendly and helpful throughout the whole process, and the delivery was exactly on time. Would definitely recommend.
9 janvier 2026
Avis spontané
Réponse de Diamonds Factory Ireland
Dear Hendrik,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team, especially Gustavo!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Lovely location, staff and products
Excellent product at excellent prices..
Wife LOVES going there....
Definitely recommend!!
25 décembre 2025
Avis spontané
Excellent professional service
Janaina is wonderfully professional and made the whole process of designing and choosing the perfect ring so easy and personal. We were given plenty of time and never felt rushed and Janaina's knowledge made it all so easy. The ring arrived before Christmas and is absolutely perfect. I could not reccomend enough and would advise anyone looking to get any type of ring to contact Janaina for a truly personalised and professional service.
23 décembre 2025
Avis spontané
We visited the Diamond Factory in…
We visited the Diamond Factory in Limerick city in early December. I was looking for an eternity ring .we met a lovely lady called Jemima she was so helpful and made us feel very welcome. She had a lot of knowledge when it came to diamonds. After I finally picked out my eternal ring we placed the order and had it just before Christmas. I would recommend the Diamond Factory to my family and friends.
3 décembre 2025
Avis spontané
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