Diana Beauty & Creative UK Avis 

29
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ik ben super tevreden met het product en de snelle levering. Heb een tijd de Golden Care Hydrant gebruikt maar die kon ik niet meer vinden in de roze fles verpakking. Ik heb nu de gouden variant best... Voir plus

Noté 1 sur 5 étoiles

I am writing about Diana Beauty Creative Benelux Online (Netherlands / Benelux division). I paid for a product via iDEAL. The courier (DPD) marked the parcel as delivered, but I never receive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I warmly recommend this company for its professionalism and hight quality products. The best products ever for hairs reconstruction. The training is free with an excellent reactive and proacti... Voir plus

Noté 5 sur 5 étoiles

I was looking to begin my keratin-nanoplasty-botix treatment business in the UK, but couldn't find any products that would be somehow more natural. I found these guys by chance, I liked the descrip... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. Coiffeur

Écrit par l'entreprise

Welcome to the new world of professional haircare. Our mission is to create the very best professional products with a unique plant-based formula to provide salons with safe, vegan, and formaldehyde-free hair treatments. Inspired by the incredible natural ingredients and people of Brazil, we’re committed to making a positive, lasting impact.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,8

Tous les avis

(29)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ontzettend tevreden!!

Ik ben super tevreden met het product en de snelle levering. Heb een tijd de Golden Care Hydrant gebruikt maar die kon ik niet meer vinden in de roze fles verpakking. Ik heb nu de gouden variant besteld en hoop dat het dezelfde is, want mijn haar gaat er nog net niet van zingen zo blij wordt het ervan, en ik ook!
Order 510 🙏

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

PAID ORDER NOT DELIVERED. NO REFUND, NO RESPONSE.

I am writing about Diana Beauty Creative Benelux Online (Netherlands / Benelux division).

I paid for a product via iDEAL. The courier (DPD) marked the parcel as delivered, but I never received anything. I was at home at the delivery time and checked nearby pickup points — nothing was there.

DPD confirmed that only the seller can initiate an investigation. The seller refused to properly cooperate, provided no proof of delivery, did not initiate a transparent investigation, and eventually stopped responding completely. No refund was issued.

I have already filed an official complaint with the ACM (Dutch Authority for Consumers & Markets) and reported this case to the Fraudehelpdesk.

This is not about the amount (around 40 EUR), but about principle and extremely poor, unacceptable treatment of customers. Based on my experience, I strongly advise others to be very careful with this webshop.

9 novembre 2025
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hello Pavel,

Thank you for taking the time to share your experience. However, we would like to clarify that your review has been left for the wrong business.

We are a UK-based company and are not connected to Diana Beauty Creative Benelux, the Netherlands/Benelux webshop you reference in your review. We do not process payments via iDEAL, and we have no involvement with orders, deliveries, or customer service related to that business.

Based on the details you’ve provided, your order appears to have been placed with the following company instead:

https://www.facebook.com/DianaCosmeticsProducten/

https://dianacosmetics.nl/en/

Unfortunately, we are unable to investigate or resolve issues for another, unrelated company. We kindly recommend contacting the business above directly or updating your review so it is directed to the correct webshop.

We would appreciate it if you could remove or amend this review, as it does not relate to our company or our services.

Noté 5 sur 5 étoiles

I have a wonderful experience working…

I have a wonderful experience working with these products, both personal care weekly and those for hydration! While nanoplasty or straightening treatments last for a period of 4-9 months as the technology suggests, the experience is much better and more useful! First and foremost, they are vegan products, and the duration of their effect on hair is much more than 9 months! Working with the same clients, it has been easy for me to understand the quality of the products, as they return every 6-8 months to straighten the roots, and I am pleasantly surprised that the hair remains straight at the length achieved previously, or even after 3 years, I have still seen extraordinary results! If you are someone who wants to work with quality products, opt for these! I am a very sensitive person, but I love this extraordinary Hairdressing Industry, always seeking to work with something of quality and not to be disturbed while working! With over 4 years of experience with these products, I have never had a less pleasant experience; the product has always done its job, regardless of the hair type! You just need to know the structure of the hair strand, the chemistry of the product, and how to work correctly with them!

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I warmly recommend this company for its…

I warmly recommend this company for its professionalism and hight quality products.
The best products ever for hairs reconstruction.
The training is free with an excellent reactive and proactive teacher.
I will never change for another trademark.
I want the best for my customers and I got it!
Thanks Diana Beauty &creative team from Uk!
Marie from Finland

16 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy process!!

Easy process, professional, and fast delivery. Can always rely on Diana team to get my stock delivered when requested and never any stock missing or damaged goods! Not to mention this is by far THE BEST smoothing treatment. I have Always had the best results. Very impressed thank you!! 💛

21 octobre 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Olivia :) Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Amazing service, love all products

I recently used Diana Beauty & Creative UK products in my salon, and the results have been nothing short of amazing! As a hairdresser, product quality is very important, and Diana delivers on every front. From vibrant blondes to longlasting results, I'm thoroughly satisfied with the outstanding performance of these products. My clients have noticed the difference, and their positive feedback speaks for itself. I highly recommend bleach and hair care products to fellow professionals seeking top-notch results for their clients.

13 novembre 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Nr 1 on MARKET!

Amazing Products!!!! ⭐️⭐️⭐️⭐️⭐️

My order always come SUPER QUICK!

The results REALLY do last as stated by producer!

Make sure you try - YOU WONT BE DISAPPOINTED I can guarantee that!!!

31 juillet 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Probably the best on the market rn

I was looking to begin my keratin-nanoplasty-botix treatment business in the UK, but couldn't find any products that would be somehow more natural.
I found these guys by chance, I liked the description of the products and decided to try. Couldn't wait to get my hands on these. I also took a course with them, very helpful.
There was a misunderstanding between us but it got resolved super quickly. 👌

20 juillet 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Anastasia :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Did a lot of research before deciding…

Did a lot of research before deciding what Nanoplastia brand I will use and I can’t be happier with my choice. I can definitely say that Diana products are amazing, and the results are exactly as promised by the manufacturer, my clients are very happy. Training is also available and I found that Diana trainers will answer any questions very quickly and have been very helpful. Very easy to order supplies and fast delivery. I definitely recommend Diana products 😊

1 juillet 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Love Diana products

Love Diana products. Iv been using them for about a year now. Golden and blue protein the main ones im using. Instructions are super easy to follow but if you struggle with something their ambassadors are always happy to help. I love how the protein treatment leaves my clients hair silky, shiny and straight! 🥰

1 juillet 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Barbara :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Perfect treatments.

I am a hairdresser with several years of experience, I tested various hair treatments for my clients, they were good, the effects were nice until the day I started working with Diana Cosmetics products. It's hard for me to describe how good these cosmetics and hair treatments are. The effects are spectacular, long-lasting and can delight even the most demanding clients.
So if you are a hairdresser and you are wondering what treatments to choose for your wonderful clients, I can recommend the products of this company with my hand on my heart. 😍

Also company agents? They are very helpful. They will answer your questions, and if you have doubts about which treatment to choose, they will help you decide. I highly recommend it. I wish there were more companies like this in the beauty industry. 💚

21 mai 2023
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Paulina :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

10 stars out of 5 Great products

First of all i would like to commend the company its self , very attentative to liase with if you are a client and always there to advise and help .
Secondly i would highly recommend these products , they’re great to work with , smell devine, and the results are super amazing,soft and so shiney . My clients are very happy

8 mai 2022
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Corinne :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Great Product

Great Product, Great Services, Fast delivery, I recommend 😍The highest quality products to everyone
Me and my clients Love product Diana Beauty&Creative UK

20 avril 2022
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Ewelina :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

The best products for hair

The best products for hair! All my clients are so oooo happy. Highly recommended. God few years I looking for something like Diana product - sefty for hair and with excellent results.

4 mars 2022
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Sile :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Profesjonalny serwis

Serdecznie polecam zawsze bardzo szybka odpowiedź i wyslyka , profesjonalne podejście w razie potrzeby służą pomocą, wyjaśniają i udzielają porad .

19 janvier 2022
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Joanna :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Highly recommend products Diana Beauty…

Highly recommend products Diana Beauty & Creative. Great quality and results of work!

15 novembre 2021
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Kamila :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

Highly recommend the brand

Highly recommend the brand. Fantastic results and customers are happy. X

8 novembre 2021
Avis spontané
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Réponse de Diana Beauty & Creative UK

Hi Magda :) Thank you so much for taking the time to leave such a positive review! :) We're thrilled to hear that you had a great experience with our products and service. Your satisfaction is our top priority, and we appreciate your kind words. If you ever have any questions or need assistance in the future, feel free to reach out.

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