Different Dog Avis 2 473

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

When my dog Dottie was diagnosed with both Pancreatitis and Kidney Disease finding the right diet for for her was a real struggle. I then came across Different Dog and we haven't looked back. Dottie... Voir plus

Noté 5 sur 5 étoiles

I have my old dog back thanks to this incredible company and their product. My 12 yr old Frenchel was on the brink of arthiritis after two osteo-fractures and obesity. Our vet recommended this product... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality food for my whippet. He has Inflammatory Bowel Disease do finding a diet that keeps his guts happy as well as his tastebuds is definitely a trial. Since adding Different Dog to his p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My 11 yr old Mini Dachshund, Heidi, is loving Different Dog. Great selection of meals providing a range of nutrients and you can actually see the meat and veg… amazing! The 250g tubs are the perfect s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'alimentation animale
  3. Fabricant de produits alimentaires
  4. Producteur de produits alimentaires
  5. Livraison de repas à domicile

À propos de Different Dog

Écrit par l'entreprise

Our nutritionist-designed recipes are freshly cooked in our kitchen from high quality, premium cuts of meat and delivered directly to your door. With no grains, legumes or cheap fillers, every mouthful is fussy-dog-approved; we guarantee an empty bowl or your money back.

Try our recipes with 30% off

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

When my dog Dottie was diagnosed with…

When my dog Dottie was diagnosed with both Pancreatitis and Kidney Disease finding the right diet for for her was a real struggle. I then came across Different Dog and we haven't looked back. Dottie is now doing so well on their Low Purine & Phosphorus diet which excludes all the things that are bad for her and more of the things that are good for her. She also loves it - a real bonus.

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have my old dog back thanks to this…

I have my old dog back thanks to this incredible company and their product. My 12 yr old Frenchel was on the brink of arthiritis after two osteo-fractures and obesity. Our vet recommended this product and we tried it out following the feeding guidelines ( we had no idea we were overfeeding him for his weight). Two months in and four kilos lighter , he looks like a younger , healthier version of himself

16 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for sharing this.

What an amazing transformation for your boy! We’re so pleased he’s feeling happier, healthier, and more like himself again.

Thank you for trusting us with his journey!

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

Excellent all round service

Quality product, excellent customer service and caters for your dog’s personal needs.
Would recommend unreservedly.

15 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your kind words!

We’re really pleased to hear you’ve had a great experience with both the food and our customer service. Making sure each dog’s individual needs are supported is really important to us, so it’s lovely to know that’s come through.

We truly appreciate your recommendation and support.

The Different Dog Team! 🐾

Noté 5 sur 5 étoiles

Happy hound and human!

My 11 yr old Mini Dachshund, Heidi, is loving Different Dog. Great selection of meals providing a range of nutrients and you can actually see the meat and veg… amazing! The 250g tubs are the perfect size for fuss free defrosting too.

14 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for sharing this lovely review!

We’re absolutely delighted to hear Heidi is loving her meals, and it’s wonderful that you’re happy with the variety and quality of ingredients. Being able to see the meat and veg is something we’re really proud of, so it’s lovely to know that stands out for you too.

We’re also glad the 250g tubs are working well and making mealtimes nice and easy. Thank you again for your kind words and support, it really means a lot!

The Different Dog Team! 🐾

Noté 5 sur 5 étoiles

Happy dog, happy owner

I’ve been extremely impressed with both the customer service and the overall ease of using the website from Different Dog.
Everything feels straightforward, well thought out, and genuinely dog focused.
The variety of menu options is fantastic, and after spending a long time researching alternatives to my dog’s previous diet, I feel completely confident in the quality and nutrition they provide. Making the switch was a big decision for me, but I can honestly say I have no regrets at all.
The only downside for me is purely budget-related, as I’m currently feeding a mix rather than going 100% with Different Dog, but that’s no reflection on the product itself. I wish I could use it exclusively!
The most important issue is, Lola, my Japanese Spitz absolutely loves it and seems really happy and thriving. I think it’s a wonderful product and would highly recommend it to anyone considering a healthier, high-quality option for their dog.

12 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your lovely review.

We’re so pleased to hear how easy you’ve found everything and that Lola is loving her meals and thriving!

We completely understand the budget side too, and even feeding a mix is a great option. Thanks again for your support.

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

Excellent quality food for my whippet

Excellent quality food for my whippet. He has Inflammatory Bowel Disease do finding a diet that keeps his guts happy as well as his tastebuds is definitely a trial. Since adding Different Dog to his prescription diet his poo’s have been much better. He’s allergic to chicken and beef so fortunately there are alternative flavours he enjoys—turkey and pork. Hoping Different Dog adds in a duck recipe soon.

13 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for sharing this lovely review!

We’re really pleased to hear your whippet is doing well alongside his prescription diet and that you’ve seen such an improvement in his digestion. We know how challenging it can be managing IBD and food sensitivities, so it’s wonderful that he’s enjoying the turkey and pork recipes and that things are more settled for him.

We really appreciate your feedback about flavours too, it’s always helpful to hear what dogs are loving and what you’d like to see next. Thank you again for your kind words and support, it means a lot to the team.

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

Excellent Company

A really great experience with this company. The website is easy to navigate and there is always up to date information available.
The quality of the food is excellent and we have one very happy dog.
Love the fact that the packaging is compostable or recyclable so we are also doing our best for the planet.

12 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your lovely feedback!

We’re really pleased to hear you’ve had such a great experience with us and that you’ve found the website easy to use and helpful. It’s wonderful to know your dog is enjoying the food too.

We’re also especially glad you appreciate the packaging, we put a lot of thought into making it as sustainable as possible, so it means a lot to hear that matters to you as well.

Thank you again for your kind words and support, we really appreciate it.

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

After months of eating issues with our…

After months of eating issues with our Jack, we found Different Dog and I am so glad we did. She absolutely loves it. Comes running when she hears me getting it ready. So much nicer to give than the raw she was having before and a much nicer smell! It literally smells good enough to eat! I heat hers in the microwave for 15 seconds and she devours it.

12 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you for your kind words and lovely review!

It’s so lovely to hear that Jack has gone from struggling with food to now getting so excited at mealtimes. That kind of turnaround makes such a difference day to day, especially when she’s coming running as soon as she hears it being prepared.

We’re really glad it’s been an easier and more enjoyable experience for you as well, and that she’s loving it enough to clear her bowl so eagerly. Thank you for your kind words and for giving Different Dog a try, we really appreciate it.

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

Finally found the right food for my dog

I tried for ages to find the perfect diet for my dog and believe I’ve now found it ! The relief I have in feeding my dog something that has proper natural ingredients that he enjoys and a good source of nourishment for him is just brilliant. But add on the fact that changing to Different Dog has completely stopped his runny eyes I’m amazed, I still wash his face once a week with a flannel but not for the same amount of time, no more grappling with with the crusty tear stains. Super happy with this brand and his eyes definitely look brighter to me.

12 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for taking the time to share this!

We’re absolutely delighted to hear your journey and that you’ve finally found a diet your dog enjoys and thrives on. It’s so reassuring for us to know you feel confident in the natural nutrition he’s getting and that mealtimes are now something positive for him.

We’re especially pleased to hear about the improvement with his runny eyes and tear staining, that must be such a relief for you both. It’s wonderful that he’s looking brighter and feeling better in himself.

Thank you again for your kind words and support, it really means a lot to the whole team.

The Different Dog Team! 🐾

Noté 1 sur 5 étoiles

Dishonest business

It forces you into a subscription. It fails to cancel when you try to... Food is terrible a mush with some chunks of carrot added.
I selected a very long window until the next delivery, today I see a charge of £50 and 10 packs on the way when I do not have any space in freezer.
Dishonest business. Do not recommend.

11 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Hi Karmina,

It's Charlie here, one of the founders of Different Dog. Clearly you've had a very disappointing experience. I wanted to reply to your message myself so I can apologise to you.

We will of course give you a full refund on your second box and cancel your subscription.

I've looked for you on our systems but haven't managed to find you yet. Please can you contact me directly on 07436 816 300 or charlie@differentdog.com so I can arrange your refund, listen to your feedback in full, and apologise to you in person.

I will look into what happened here in detail. I completely agree with you that cancelling a subscription should be clear and straightforward. I would not ever want any of our customers to feel that they had been treated dishonestly. If there are lessons for us to learn here we will make sure we do so.

I look forward to speaking with you soon.

With sincere thanks for your feedback and my apologies once again.

Charlie

Noté 5 sur 5 étoiles

Wow I now know why its called Different…

Wow I now know why its called Different Dog 🐕 Maisy is a different dog since eating this food She has more energy,her fur is so soft and she actually looks forward to her food. Its so nice that she wants to eat her food rather than sniff the bowl and walk away. Give it a try you wont be disappointed

10 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your amazing review. We absolutely love hearing this!

It’s wonderful to know Maisy is feeling like a whole new dog, with more energy, a super soft coat and a real excitement for mealtimes. That transformation is exactly what we’re all about.

We really appreciate you recommending us too; it means the world to the team. Give Maisy a big fuss from us.

The Different Dog Team! 🐾

Noté 5 sur 5 étoiles

Toy Poodle who now loves her food...

I have a young Toy Poodle and was struggling to find food she would eat (she would always start off OK and then stop eating when I tried other types of food). When we tried Different Dog, right from the first bowl Honey loved it! It's now been several weeks and Honey still loves her food. She's happy and healthy, and I'm happy knowing she's getting high quality food that she loves. Thanks to Different Dog!

8 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your lovely review. We’re so pleased to hear that Honey is enjoying her meals and that mealtimes are no longer a struggle. It’s great to know she’s happy, healthy and still loving her food after several weeks.

We really appreciate your kind words and are so glad we could help you find something that works for her.

The Different Dog Team! 🐾

Noté 5 sur 5 étoiles

Great product and great customer…

Great product and great customer service. Our dog adores your product and we adore your customer service . A win win..!

7 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your lovely feedback!

We’re delighted to hear your dog is loving the food and that you’ve had a great experience with our customer service too, a real win-win.

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

Excellent Experience, Excellent Food, Excellent Care

Working with Different Dog has been an excellent experience. When I first enquired they told me not to order until I had spoken to their resident nutritionist Bianca, she phoned me next day and guided me to what plan to put Charlie on.

The next step was receiving the food, well packaged, very quick, the box is even marked 'must be delivered today' to make sure the courier did not take it back to depot.

The food is excellent, Charlie loves it, he even barks for it when I am dishing it up, something he has never done in his 8 years of life.

I would highly recommend 'Different Dog'.

3 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your kind words! We’re so pleased to hear about your experience from start to finish.

Bianca will be delighted to know she was able to help guide you to the right plan for Charlie, and it’s amazing to hear how much he’s enjoying his meals (barking for dinner is the best compliment we could ask for!).

We really appreciate your recommendation and are so happy to have you both as part of the Different Dog family.

The Different Dog Team!🐾

Noté 3 sur 5 étoiles

You are constantly asking for reviews

You are constantly asking for reviews. Your food is great but the constant asking for reviews is tiring

1 avril 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you for taking the time to share your feedback with us. We’re really pleased to hear that you’re enjoying the food, but we’re sorry to learn that our review requests have felt overwhelming.

We genuinely value feedback from our customers, as it helps us to learn and improve, but we completely understand the importance of getting the balance right. Your comments have been noted and will be shared with our team.

If you’d be happy to share a bit more about your experience or preferences around communication, we’d really appreciate it. Please contact our Customer Delight team on 01952 456 850 or on feedme@differentdog.com. It will help us make improvements going forward.

The Different Dog Team! 🐾

Noté 5 sur 5 étoiles

Fabulous

Minnie absolutely loves her food.
Even goes back to lick her bowl long after she's finished.

27 mars 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your review.

Minnie sounds like a true fan! Going back for extra bowl licks is the best compliment! So glad she’s loving her meals.

The Different Dog Team!🐾

Noté 5 sur 5 étoiles

Paws up from Reggie

Fantastic well nourishing food for my dog
Reggie loves it and gives a paws up
Communication is amazing
I have sent various emails and they have responded quickly and efficiently
I even had a check up call which was lovely
Thank you guys

27 mars 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you for your lovely review, we are so pleased to hear Reggie is loving his new food and that you have already had one of our Customer Delight team reach out to you. Please do keep us updated with Reggie's journey!

Noté 5 sur 5 étoiles

my 2 cavapoos

my 2 cavapoos , one of which has a very sensitive tummy, love this food, theyre both clearing their dishes, Florence has never hardly done this, they look forward to meal times and absolutely clean their dishes!

25 mars 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you so much for your lovely review.

We’re so happy to hear both your cavapoos are loving their meals, especially Florence! Empty bowls are the best sign! It’s great to know it’s suiting sensitive tummies too.

The Different Dog Team!🐾

Noté 2 sur 5 étoiles

Found a sharp bone

Tried this food for around 4 months. Initially I was impressed by the variety of proteins, but in reality only a limited selection is actually available to order. Where’s the venison?

When transitioning to the turkey fricassee (very slowly over 2 weeks), my dog developed ongoing digestive issues that lasted about a month. She became extremely gassy (strong, foul-smelling), very gurgly, and was vomiting partially undigested food a couple of times per week. These issues were not present on her previous diet.

The main problem appears to be the high cabbage content (around 14% as stated online). Some of the chunks are very large, tough, and not suitable for small dogs. I now have to manually remove most of the cabbage from every meal, which defeats the purpose of using a ready-made food. She’s not vomiting anymore, but the gas is still there.

More concerning, I found a very sharp cooked bone in one of the meals. This is extremely dangerous and could have caused serious internal injury if missed.

Very disappointing overall, especially as this was my first choice brand. I could have overlooked the price and the cabbage, but the bone really left me scared. I could have given a star, but overall it was okay-sh before the bone incident. Dealing with the
cabbage was time-consuming, but I didn’t want to revert to kibble.

24 mars 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Dear Gabriele,

This is Alex,co-founder of Different Dog. Thank you for your feedback and I want to sincerely apologise for the experience you have had. I have emailed you this evening and will ensure this is investigated as a matter of priority.

The best quality nutrition and care is why we set up Different Dog and we wont rest until we have understood what has happened and fixed this for you. I will ring you tomorrow to talk through. In the meantime, my number is 07979 695584 and email alexandra@differentdog.com. With best wishes,

Alex

Noté 5 sur 5 étoiles

Wonderful company to deal with

Wonderful company to deal with. The quality of the food is exceptional with no fillers or nasty ingredients. They genuinely care for the wellbeing of your dog. I like the fact the deliveries are so flexible. There is a dietician on hand to help support you in selecting the right food for your dog.

18 mars 2026
Avis spontané
Logo de Different Dog

Réponse : Different Dog

Thank you for sharing this lovely review! We are so pleased to hear you are happy with our food, service and deliveries. We hope your dog continues to love all of our recipes!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus