Direct Volley Avis 75

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Knee pads are wonderful for my daughter that has knee problems. She feels better protection around her knee and comfortable to play in. Wasn’t sure on sizing but website was accurate with measurements... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

product was amazing! considering that it came all the way from France, shipping was fast!

L'entreprise a répondu

Noté 1 sur 5 étoiles

Two years ago volley shoes was ordered. Finely delivered to Latvia. Nowadays wanted to order shirt, shorts etc - no delivery to Latvia! Joke? Shop using GLS service, which is also available in Latvia?... Voir plus

Noté 5 sur 5 étoiles

I bought handball shoes in France from the US, it got delivered in less than a week. Awesome logistics and customer service.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

E-commerce site specialising in the sale of volleyball equipment and accessories, including volleyball shoes and clothing for indoor sports. Official distributor of the biggest volleyball brands such as adidas, Hummel, Errea, Nike, Mizuno, Asics, Mikasa, McDavid, Molten etc.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vball Knee Pads

Shipped and delivered in a quick manner. Exactly what I ordered.

2 décembre 2024
Logo de Direct Volley

Réponse de Direct Volley

Hello Nathan,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de Direct Volley

Hello Sean,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Great experience.

They had a particular rare item I needed, which was in itself a small miracle. And then the order shipped internationally very quickly. So glad I found them.

28 novembre 2024
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Réponse de Direct Volley

Hello Henry,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Better experience

Is it possible to set corresponding discounts for different consumption levels, hoping for sufficient inventory

25 novembre 2024
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Réponse de Direct Volley

Hello

Thank you for your message

Your satisfaction is important to us and we would like to know more to resolve this issue. Please contact our customer service at customer@spacefoot.com for your message.

Have a great day,

The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Items were exactly as listed and great quality.

Items were exactly as expected.

14 novembre 2024
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Réponse de Direct Volley

Hello! Thank you Sandra for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Noté 2 sur 5 étoiles

Be sure what you buy fits before buying!!

I like the real fast shipment. However, what went wrong for me is:
1. 10 minutes after I made the order I realized that the size is wrong. There is no way to cancel the order on the web site! I emailed the customer support right away. When they came back to me the next morning (they are in France apparently!) they told me that it's too late and the order has shipped already. So, I had to wait for it to arrive and now I need to spend $30 to send it back (on a $115 order). This is a bad experience buying clothing as often times it won't fit and there needs to be a good way to return it. Getting a store in the US would help for sure, so I don't have to ship Nike shoes across the ocean twice.
2. Customer support is in French. I get it, you folks are in France but you are doing business in the USA and you can't expect customer to speak French here. Thank Google Translate that made it less of a problem but this was another unnecessary hurdle. I actually did not know that the office is in France until I had to talk to Customer Service.

8 octobre 2024
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Réponse de Direct Volley

Hello Paul,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Fast shipping and offered a shoe…

Fast shipping and offered a shoe colorway that we couldn’t find in the US!

8 octobre 2024
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Réponse de Direct Volley

Hello,

Thank you very much for your feedback! I'm very happy to share your praise with the entire Spacefoot team.

We wish you a great day! 😀

Your Spacefoot customer service team

Noté 5 sur 5 étoiles

Rápido,eficiente,sin ningún problema

Rápido,eficiente,sin ningún problema. Muy contentos con el pedido,seguramente volveremos a comprar en este sitio.Mi enhorabuena 👏

19 septembre 2024
Avis spontané
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Réponse de Direct Volley

Hola Crina,
¡Gracias por tu comentario positivo! Nos alegra mucho saber que estás satisfecho con tu experiencia de compra y con nuestros productos. Tu satisfacción es lo que nos motiva a seguir ofreciendo las mejores colecciones. ¡Esperamos que vuelvas pronto para descubrir las novedades! ;)

¡Que tengas un excelente día! 😀

El equipo de atención al cliente de Spacefoot

Noté 5 sur 5 étoiles

Very impressed

delivered a lot faster than anticipated. easy process for ordering

29 août 2024
Logo de Direct Volley

Réponse de Direct Volley

Hello Thomas,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Quick

Quick, acccurate

19 août 2024
Logo de Direct Volley

Réponse de Direct Volley

Hello ,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Great quality shoes

Great quality shoes

20 août 2024
Logo de Direct Volley

Réponse de Direct Volley

Hello, thank you for this review!

It's very encouraging for the Spacefoot teams!

And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! 😀

The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

The shoes were shipped and arrived in…

The shoes were shipped and arrived in less than a week. Just in time for my daughter's first day of volleyball tryouts.

13 août 2024
Logo de Direct Volley

Réponse de Direct Volley

Hello Kelly,

Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.

We're glad you enjoyed the experience.

Hope to see you again soon!

Have a great day 😊

The Spacefoot Customer Service Team

Noté 5 sur 5 étoiles

Knee pads

The knee pads are a great product and value. Easy to navigate through website and order. They were delivered when promised!

19 février 2024
Noté 1 sur 5 étoiles

Two years ago volley shoes was ordered

Two years ago volley shoes was ordered. Finely delivered to Latvia. Nowadays wanted to order shirt, shorts etc - no delivery to Latvia! Joke? Shop using GLS service, which is also available in Latvia? Where is the problem? Had to deliver to mine friend in Poland and from Poland again via GLS to Riga, Latvia... Nonsence for modern days logistics possibilities...

16 novembre 2023

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