Direct2Publik - Home & Garden Avis 

936
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Voir plus

Noté 1 sur 5 étoiles

I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Voir plus

Noté 5 sur 5 étoiles

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Magasin de plans de travail
  4. Grossiste en articles ménagers
  5. Magasin de matériel de cuisine

Écrit par l'entreprise

Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

936 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 89 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(936)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Everything was broken/opened

Everything was broken/opened. Just a lot of cr*p tbh. Tried emailing and calling them for a refund and they hung up on me and never replied to my email. Do not purchase from them!!

16 août 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

No communication when i try to phone…

No communication when i try to phone them they dont respond some of their phone numbers are not recognised i have been waiting now for three days for my item to arrive and still waiting ( order number 50129098 item number 61631808) certainly not impressed with this company .

19 août 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

I have ordered Dashcam

I have ordered Dashcam. Arrived early but faulty and not brand new it’s been used before has scratches z front and back. Which is very disappointing never had that bad experience before still waiting for problem to be resolved. Got email will get back to you in 24hrs I hope I will have my money back.

16 août 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Disappointing, avoid

Paid extra for next day delivery, first they emailed to say it m was dispatched, then they emailed saying slight delays, only to completly stop responding via email. Then item turns up a week later. The item itself is very poor quality l, I haven't used it nor do I intend to. Avoid at all cost

5 août 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Unfortunately my items were out of…

Unfortunately my items were out of stock. The problem was I wasn't informed at point of ordering, waited over a week for delivery and to date, another week later, ive still not received my money back

24 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Noté 4 sur 5 étoiles

The company itself was great…

The company itself was great communication was great but the service was let down by the courier.My order was stuck with EVRI/Hermes from 31/7/25 until 06/08/25 with no communication from them

30 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we will contact the courier to investigate what happened with your order - SIncere apologies for the inconvenience caused.

Noté 1 sur 5 étoiles

LIsts Items for Sale that they don't…

Lists Items for Sale that they don't have stock of and hides that fact from you for over a week, before they REFUND YOU!

14 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Noté 5 sur 5 étoiles

They are brilliant

They are brilliant
I went to collect and had to pay cash (only pay cash when coming for collection) which is a minus, but I can't fault the cheap price and quality of what I bought.
I'll defo come again

31 juillet 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 5 sur 5 étoiles

Absolutely love the ottoman

Absolutely love the ottoman, got one in brown & black, customer service was brilliant too, thank you 😁

22 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 1 sur 5 étoiles

Item still not delivered after a week

Still waiting for delivery one week on. I'm beginning to doubt that the delivery will be made at all.

Perhaps direct2public should consider a different delivery service to Evri.

20 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Noté 4 sur 5 étoiles

Late arriving

My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

11 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Noté 1 sur 5 étoiles

10 days overdue item

I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

16 juillet 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Poor delivery service

Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

14 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

The product I purchased is unavailable…

The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

13 juillet 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Poor customer service

Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

15 juillet 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

A box full of tat I would not purchase…

A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

24 juin 2025
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Noté 1 sur 5 étoiles

Used dangerous drill , instead of new

Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

3 juillet 2025
Avis spontané
Logo de Direct2Publik - Home & Garden

Réponse de Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

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