Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Voir plus
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Voir plus
L'entreprise a répondu
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marché en ligne
- Magasin de pièces détachées pour appareils électroménagers
- Magasin de plans de travail
- Grossiste en articles ménagers
- Magasin de matériel de cuisine
Écrit par l'entreprise
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Coordonnées de contact
1 Birmingham Road, B71 4JH, West Bromwich, Royaume-Uni
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
3,7
Moyen
936 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Appalling customer service
Appalling customer service. Sent an item which only functioned for a week. They’re asking me to return a very large item via Royal Mail and I have no packaging for it. Not prepared to send replacement or provide packaging. Now having to go to Trading Standards. Avoid- these people have no decency….
Edit- despite asking for a refund, these people have taken back the faulty item and sent out another one which hasn’t been delivered to me but they are holding me responsible for. You have asked for my order details- this is a total smoke screen- you know what you have done and won’t take responsibility. Let Trading Standards deal with it now….
17 février 2025
Avis spontané
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Nothing really good
Nothing really good,some sand paper, underwear, shorts and other stuff not really useful.
9 février 2025
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Direct 2 public on line supply screwdriver extensions and bits
After an on line search for screwdriver extensions and bits, I found the product I wanted and purchased it easily , Good product, fast delivery, thank you
2 février 2025
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
I am yet to get my parcel
I am yet to get my parcel. I wasn't called when it was to be delivered. It's a week now. Please do something about it. They sent a mail that it has been delivered yet I've not seen it
31 janvier 2025
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Fast delivery
Fast delivery and cheaper than the normal retail shops. The only adverse comment is that it would help if the delivery company can provide the date of the delivery.
24 janvier 2025
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Great service and delivery
I ordered two heaters and received them in time but had an issue so received great customer service from them and prompt actions were taken.
29 janvier 2025
Avis spontané
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Great pricing and ultra fast delivery.
22 janvier 2025
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Direct2Public tick all the boxes
Excellent customer service, good price and free delivery. What more can you expect!
3 janvier 2025
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Very reasonable quality, good price and excellent service.
Very reasonable price, prompt dealing with a small issue and partial refund given. Very satisfied overall. Thank you
4 janvier 2025
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Very good product supplied quickly.
Very good product supplied quickly.
Excellent communication.
Well packaged too.
3 janvier 2025
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Overall very poor
Shipping time was very poor. Couple of weeks from purchase to it arriving.
Quality of items purchased very poor. Would not use again or recomend.
30 décembre 2024
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Good product
Items all as described and expected. Marked down due to receiving request for review BEFORE delivery took place
30 décembre 2024
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
New wheels ordered for garden trolley
New wheels ordered for garden trolley, perfect fit and arrived on time. Have previously used Direct2Public and had no problems.
29 décembre 2024
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Happy with purchase arrived quickly
Happy with purchase arrived quickly
Would buy from this seller again
23 décembre 2024
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Item not as described
Item not as described.
Packaging and description says 2 meters.
Cable length is supposed to be 2 meters in length but it is only 1.5 meters.
8 décembre 2024
Réponse de Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Réponse de Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
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