Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Ins... Voir plus
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Lisez les avis des autres
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this... Voir plus
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Direct Cover
Écrit par l'entreprise
Coordonnées de contact
115 Pitt Street, 2000, Sydney, Australie
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Excellent
911 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Staff are good I’m satisfied
21 avril 2026
Tobby is really helpful and making it…
Tobby is really helpful and making it an easy and smooth transaction with everthing..
21 avril 2026
I had Sienna as my call agent
I had Sienna as my call agent. She was lovely and really helped out
21 avril 2026
Very helpful with explaining the insurance
The phone consultation was great and very helpful
21 avril 2026
Well what a Great experience
Well what a Great experience, thank you very much to the young lady that helped me so easy and efficient.
I recommend to everyone
A+++
20 avril 2026
Henry was fantastic to deal with.
Henry was fantastic to deal with.
Very professional. He explained everything very well and made the process very simple. Thank you so much.
20 avril 2026
It is great insurance
People I have spoken to are very helpful. They have answered my questions and queries I had.
19 avril 2026
Liam and Colin were very helpful
20 avril 2026
Ari was awesome 10/10
17 avril 2026
I’m information was well explained all…
I’m information was well explained all questions were answered to a great level of understanding
17 avril 2026
Made easy..
16 avril 2026
Paige Made the Impossible Feel Easy
I honestly can’t speak highly enough of Paige. From the very beginning, she was incredibly kind, patient, and genuinely caring. She took the time to explain everything in a way that made it easy for me to understand, which meant so much because life insurance can feel overwhelming.
What really stood out to me was how she didn’t just treat me like a client she made me feel heard, supported, and comfortable every step of the way. She answered all my questions without hesitation and made the entire process feel smooth and stress-free.
Paige has such a warm and positive energy that made our conversation not only helpful but actually enjoyable. It’s rare to come across someone who combines professional with such a personal touch. Because of her, I feel confident and reassured in my decisions. She truly goes above and beyond, and I’m so grateful I had her to guide me. I will definitely be referring people to her
15 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Rapid change
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offered was very competitive . I changed my policy
15 avril 2026
Avis spontané
Réponse de Direct Cover
Hi Losana! Thank you for sharing your feedback, we really appreciate it. We're delighted that Kevin was able to address all your questions efficiently and provide you with such a competitive offer that you decided to switch your policy. It's wonderful that he respected your time while ensuring you got exactly what you needed. Thank you for choosing Direct Cover!
Ben was very professional
Ben was very professional, helpful and pleasant to talk to. He made the process very easy 😊
15 avril 2026
Henry was very helpful in how he…
Henry was very helpful in how he explained the process step by step and answered all my questions.
He is good.
You should look after employers like that.
13 avril 2026
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