Direct Gap Avis 1 113

I have recently taken out another policy with Direct Gap and was very pleased that Elizabeth was still with the company and contactable on the same direct phone number, no lengthy call centre ques.
The service from Elizabeth is personal and professional she is a real credit to your company and goes above and beyond for her customers.
I happened to mention on the phone that I would be changing my registration to a private reg, a few days later Elizabeth got in touch and prompted me to make the change, this was very much appreciated.
I would have no hesitation in recommending Direct Gap based on the service Elizabeth has provided me.
Thanks again Elizabeth

The lady who answered my call was very polite and interactive with myself.
The whole process only took a few minutes and she was very professional and pleasant

Really nice to speak to someone as opposed to doing everything online! Diane was helpful and efficient and it took only minutes to get our policy sorted.

I found Diane your representative very polite and informative. All my queries and questions were answered immediately and efficiently. Fully recommended.

Easy to set up online and a competitive price.
Fast response to an email query from customer services.

Hayley was extremely helpful and carefully checked all my details while purchasing a return to invoice product. She was a pleasure to deal with and provided excellent customer service. She emailed my policy documents straight away. Super efficient. Thank you!

Very friendly and efficient service from. Got 4 vehicles covered with this company currently. Been using this company for a few years now and have always been competitive.

Diane was very helpful in sorting out the cancellation of my old policy and taking out a new one for me
Many Thanks

Excellent service as normal this is my third policy from Direct Gap, a friendly and competent staff and a policy that is affordable

So friendly and helpful. So nice to be able to have personal contact.

Diane was very knowledgeable and made the process easy.

Called to purchase gap insurance for my car. Explained my circumstances and was told the product I need to purchase. Answered a set of questions and done!

A few questions I had were answered clearly, and it was a pleasant experience.

as always competitive prices and friendly professional staff

Hayley was excellent. Very friendly and easy to talk with. She had good product knowledge and the policy was set up quickly with immediate effect. I have bought GAP Insurance now for several years and will continue to do so.

I have been using Direct Gap for over 10 years for all the car fleet at my company. Hayley was excellent. Bubbly, confident and knows her job. Thank you Hayley.

Great prompt efficient service

Very helpful and knowledgeable.
So nice to speak to a real person who is British and you can communicate with

I have been a customer of Direct Gap Insurance for many years and have always found them to be polite, good value and very efficient.
I always recommend them as they are quick in setting up , emailing confirmation, advising of any refund and how much.
Brilliant company

Great service , professional and courteous.

Diane was very helpful easy to deal with. Good value cover