Disappointed. Does not include mains charger. Fortunately uses USB. Saw nothing on listing stating "No mainscharger included". Enentually found statement on end of box - "Not included - all 5V min. 1A... Voir plus
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Awful experience, I wouldnt bother using. After i ordered i recieved an email telling me i would get a dispatched email snd tracning info, should be delivered within 4-6 days. Nothing. No email no... Voir plus
Small clear storage boxes with clip lid and handle. I purchased 8 boxes and did not realise they were slightly smaller than I wanted but it hey have come in handy and useful. Ordered and informed when... Voir plus
L'entreprise a répondu
My purchase was packed and dispatched quickly. However the Royal Mail delivered my item to the incorrect address. I emailed direct pick who to this day have not responded. Absorbant customer servic... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Home and Garden at Directpick Shop for everything you need for your home, garden and beyond at upto 50% off the retail price.
Coordonnées de contact
44 Parkes Street, B67 6AZ, Birmingham, Royaume-Uni
- info@directpick.co.uk
- directpick.co.uk
2,7
Bas
263 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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The order is simply wrong
The order is simply wrong. I was promised a replacement, but nothing since. The products are good, having bought several locally, but whoever picked the order got it wrong.
27 septembre 2023
Ignore Emails!!
poorly packaged items, some of which were broken.
Emailed three times, zero response!!
Shop elsewhere!
16 août 2023
Avis spontané
No correspondence after ordering
Order good when they finally arrived , no reply from customer service and no correspondence from the courier
1 septembre 2023
SCAM! Don't buy from Directpick
Bought an item on 11th August. Royal Mail delivered at the wrong address and they lost the package. I email Directpick many times to ask them to get in touch with Royal Mail. They said they did it. After many call I discovered they never open a claim with Royal Mail. Now I have a confirmation from Royal Mail saying they lost the pack but Directpick don't reply. Their phone number does not exist.
I can see they reply sometimes on this website. Jass @Directpick, I will cancel this review as soon you will reply my emails and refund me or send the item again.
Update: 26/09/23 after many emails they still don’t reply. Phone still off.
Worst company ever
12 septembre 2023
Avis spontané
Item missing from order and no reply to…
Item missing from order and no reply to any of the e-mails I sent , Poor service
27 août 2023
My experience of using direct pick for the first time. Product is exactly what I wanted
Product is exactly what I wanted. Delivery was very fast and reliable.
1 septembre 2023
Excellent prices super fast delivery…
Excellent prices super fast delivery all round excellent service!! Happy with purchase thank you.
1 septembre 2023
Very pleased with my purchase and…
Very pleased with my purchase and delivery was very quick to
29 août 2023
Highly recommend browsing the website…
Highly recommend browsing the website and finding products that are good in quality and value. Fast delivery too.
25 août 2023
was good value compared to screwfix …
was good value compared to screwfix and fast delivery
28 juin 2023
Réponse de Directpick Ltd
Thanks
Réponse de Directpick Ltd
Thanks
I had looked everywhere for somewhere…
I had looked everywhere for somewhere that would ship these to me. I was very happy to find them on Directpick at a good price!
27 juin 2023
Réponse de Directpick Ltd
Thanks
Disappointing (non-existent) after sales service.
I ordered 6 side plates and they were sent in good time, but unfortunately the packaging allowed them to move inside the box and 2 plates were smashed when they arrived. My low score is because despite two emails and a video being sent, this company did not get back in touch. I am actually quite happy to accept the four undamaged plates as they were only for spares, just needed to make Directpick aware that their packaging was inadequate and that putting ‘fragile’ on the box doesn’t ensure that care is taken by delivery companies.
26 juin 2023
No response from customer service
Horrendous non existent customer service. Sent me the wrong colour item. No response to emails, they don’t answer their phone either. Upon reading reviews I realise I am not alone! No address given for returns. Avoid
27 juin 2023
Avis spontané
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