DiscreteHeat UK, Thermaskirt Avis 

273
TrustScore 4.5 sur 5

4,4

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Noté 1 sur 5 étoiles

Was installed about 10 years back, every 2/3 years a piece will rust and needs replacing. repairing/ replacing is not easy like a radiator. To replace a piece part of heating will need to be removed... Voir plus

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Noté 5 sur 5 étoiles

Excellent customer service from the team at Discrete Heat. From the initial enquiry through to installation, they were professional, knowledgeable, and a pleasure to deal with. Communication was excel... Voir plus

Noté 5 sur 5 étoiles

Some time ago I required a replacement part for my system. I eventually,on advice from a friend, contacted DiscreteHeat. They had the part in stock, not the usual lead time for parts. I also received... Voir plus

Noté 5 sur 5 étoiles

Great product and service. We bought this system initially after seeing an advertisement in a refurbishment magazine. It proved to be an ideal solution to increase flexibility in the layout fo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Chauffagiste

Informations provenant de diverses sources externes

ThermaSkirt replaces your skirting board & radiators in one & provides a true radiant heating solution like under floor heating. Manufactured by DiscreteHeat UK


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4,4

Excellent

TrustScore 4.5 sur 5

273 avis

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4,4

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(273)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Could not be happier

From start to finish, everything went exactly as expected. The product arrived when it was supposed to, delivery was straightforward, and there were no issues at all with the materials supplied.

The installation instructions and accompanying videos are extremely helpful and make the whole process much easier than fitting traditional radiators. Since installation, the system has worked exactly as I expected it to and performs very well. I could not be happier with it.

One of the key reasons I chose this system is that it looks and acts like a skirting board. That was very important to me and it works extremely well in that respect. The finish is excellent and you genuinely would not know it was not a standard skirting board. Another major benefit for me is that I have got my wall space back. Not having radiators fixed to the walls makes a huge difference, as it allows furniture to be placed properly without a radiator dictating where things can or cannot go.

The first installation I completed was a six-metre length in my hallway. Previously there had been a small radiator there which never worked particularly well. Since installing ThermaSkirt, the heat output has been fantastic. It now heats not only the hallway and entrance to the house, but the warmth also rises up the stairs and onto the first-floor landing, which has made a noticeable difference.

My system is a wet system. I have not used the electric version yet, although I may consider it in the future when my kitchen is refurbished. That said, I may well stay with the wet system. In terms of running costs, it is still early days, so I cannot yet comment fully on the long-term economics, although I have not noticed any significant variation so far. Once I expand the system to the rest of the house, which I fully intend to do, I will be looking more closely at how the overall costs balance out.

In my opinion, it is no more expensive than fitting standard radiators and is a much easier process overall. The performance and appearance have exceeded my expectations. Even my cat, Larry, approves and regularly lies next to it to enjoy the warmth.

Based on my experience so far, it is an extremely good product and one I would happily recommend.

16 décembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Hello Francis!
Thank you for your wonderful 5* review. In a world of key board warriors all ready to dump all over anything and anybody over nothing, it's really appreciated that you took the time to tell the truth about Discrete Heat and ThermaSkirt.
We look forward to working with you on your kitchen project and our electric version is the ideal solution working alongside the water based one you already have.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Noté 5 sur 5 étoiles

Pleased with Thermaskirt and the team.

Had Thermaskirt fitted in the lounge and a bedroom in 2009, 16 years later it still looks as good as new and works well. Recently needed some advice and folks on technical support were very helpful.

3 décembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

16 years! That's a great testimony Mr Jones. That will give a lot of people new to the product a great deal of reassurance and we thank you for your 5* review.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Noté 5 sur 5 étoiles

Happy Customer

Firstly, love the planning side of having skirting board heating. Chris was really helpful and we also had a telephone conversation so I could show him the layout of the rooms. I am having two zones with this heating. I love the look of this heating, so untradtional but perfect for me, totally aligns with how I want my home to look. Very Subtle having skirting board heating. Its being installed at the mo' and am very excited. Will be able to update you regarding the heating side once its up and running.. Happy days. A very satisfied customer.

2 décembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thanks for bigging up Chris; he'll be after a pay rise now! :-). Thanks again for the 5* review; we hope you have many warm and comfortable years with ThermaSkirt.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Noté 5 sur 5 étoiles

Very happy with the product

Very happy with the product, gives a nice all round heat. The team were very helpful during the order process and providing guidance during installation.

25 novembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you for your 5* review. We really appreciate it.
Kind Regards
Martin Wadsworth
Founder & Managing Director

Noté 1 sur 5 étoiles

This product is not trustworthy

Updated 25/11/2025

I’m simply sharing the facts of my own experience and letting consumers make their own choices. And this isn’t a comment I made in the first year — I only wrote it after going through three years of issues.

Honestly, I don’t feel that I’m being unfair to you.

I paid a high price and used the installer trained and recommended by your company, yet I’ve experienced leakage problems for three years. I’ve also had to spend a significant amount on repairs, including fixing the flooring and ceiling.

Now you’re offering me a new skirt board, but I still need to pay for installation and deal with the whole issue again. I no longer trust your product. I don’t want to waste more money on repairs, not knowing where the next leak will happen next year. The problems just keep repeating.

I might as well install a radiator — at least I won’t have to worry about leaks.

Another thing consumers should consider is that skirt heating systems have many connection points, and the connection joints in your product are very fragile, which leads to a high risk of leakage.

24/11/2025
This product is not trustworthy. I installed it three years ago using an installer trained and recommended by the company. Every year, I also added the inhibitor as instructed. However, leaks occurred every single year, appearing in different places and at different joints. This has caused damage to both my ceiling and flooring.

The manufacturer’s claim of a 10-year warranty is also unreliable—they always find excuses to avoid taking responsibility.

24 novembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Hi Roy
Firstly I am sorry to hear of your complaint, but we have gone back 20 years through our customer accounts and can't find any record of a Roy Leong or that surname. Not even an enquiry?
I wonder if your are related to Serin who has been in touch? If so:
I have sent her a solution; it looks like your skirting has been cut too short and so when expanding the seals are exposed.
This may not be the answer you want (I believe the system was installed by Warm & Cosy) but to blame the product is not reasonable and certainly not fair
We did send our new parts as a gesture of good will so YES we do offer a 10 year warranty, even though we now know it wont solve your issue (incorrect installation) without another visit from your installer.
I even offered a replacement ThermaSkirt section FREE as a gesture of good will to replace the piece cut short: which other manufacturer would do that?
Instead you have chosen to rubbish the product, which given that we are celebrating our 20th year in business and nearly 100,000 installed systems is not based on fact.
If you wanted to resolve your issue in a timely and gentlemanly fashion, this isn't the way to do it.
Serin could respond to my emails and we can assist by video link if required
Kind Regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Thermaskirt DIY Install

Thermaskirt, is so much better than traditional radiator and is a far better retro-fit option than underfloor heating. The installation details provided along with the videos available provide all the details needed to install the system correctly.

The team at Thermaskirt where extremely helpful an quickly resolved any issues encountered throughout the installation.

Anyone with average DIY skill should be able to complete the install, provided they are ok with push fit plumbing. The finished product looks great and best of all no more radiators or cold spots in the room.

I chose to bring the rooms online individually resulting in a hybrid Radiator and Thermaskirt combination for a short period, but the system coped with this perfectly. I would highly recommend this product.

I will also be using Thermaskirt in my house extension once this completes.

12 novembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you SO MUCH Denis for your kind words. It is certainly a DIY product for any body with reasonable practical skills; more than 70% of everything we sell is installed by persons unknown to us/DIY Homeowners.
Its such a contrast to some of the negative reviews we get which are nearly always down to not reading the instructions (printed on the protective film for goords sake) as well as online and in videos.
Glad to hear you're a convert and will be using us again!
Kind regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Installers were timely, polite and left everything clean & tidy.

12 novembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you Karen; we appreciate your kind remarks.
Best regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Discrete Heat wet heated skirting

Recently ordered a wet heated skirting system from Discrete Heat. The team were able to design a custom solution very quickly from a few basic details. The kit was dispatched very quickly (received within a couple of days). It was relatively straight forward to instal and there was alot of helpful documents and videos on the website to support. Finished article looks great and produces a decent amount for heat.

8 octobre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you very much Vincent; your experience is the normal service we aim for, and when things occasionally go wrong, we pull out all the stops to put it right. Hopefully you will be using us again.
Kind Regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Would recommend DiscreteHeat Thermaskirt

We have had ThermaSkirt H₂O for several years. It was installed easily and has worked great. It is great not having radiators taking up space. Customer service since installation has also been very good when infrequently required.

29 octobre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Great to hear our Customer Service has resulted in a 5* Review. Thanks again for your kind words.
Best Regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Very happy customer

We were new to this concept, but thanks to a good friend we were introduce to a new way of heating your house.

For a small space I cannot recommend more this product. Getting rid of the radiators really makes a difference, and in our case, losing them suddenly make all the rooms more spacious.

The team is extremely efficient and helpful, and altho the system is flooded with at in the beginnin a confusing terminology, they are always happy to help. Special mention to Chris, who was extremely patient with us.

If you are considering this product, yes its great. Now that we have fully installed, I can advice two things. We are now regretting not going for the a little bit more expensive option for the top of the skirt options. The rubbery material (the cheapest option) isnt really very sexy.

Also a heads up, most of the houses in the UK havent been introduce to the term straight lines. And this can be a problem sometimes, as the floors are not alway quite straight. So if you are doing your floor, keep this in mind.

Regardles of this, excellent product, and you can install it yourself! (level medium-expert) in the handyman scale.

8 août 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Ignacio! Thank you so much for your detailed review and 5* rating; we really appreciate it. Yes; it's a little different to installing a radiator, but you do get fresh painted, smart new skirting boards 'for free'!
Kind regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Thermoskirt

Just completing my second room , very good product easy to use that works. Great customer support.

21 octobre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Luckily we have Trade Marked ThermOskirt as well as ThermAskirt! It's a name we hear as well as our own and we are happy to be called both. Thanks for your 5* review: we really appreciate it!.
Kind regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

We had the product installed in our house renovation

We had the product installed in our house renovation 5 years ago. Discrete Heat technical support were very helpful and we have had no issues with the product. We're looking at it for our next renovation.

15 octobre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thanks Karl: we appreciate your repeat business and look forward to being of service in the future.
Kind regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Great company to work with

Great company to work with. Brilliant communication from start to finish. Always reply quickly to any queries especially Pete who dealt with us. Definitely recommend.

30 septembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you!: I will pass on your comments to Pete; he's relatively new to DiscreteHeat but has a building merchants background so customers do like his no-nonsense practical advice.
Kind regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Great new product

This is a new idea for most people including me. The service by discrete heat was excellent with plenty of checking and ensuring we had the right product. Delivery was earlier than originally stated which was a first and customer service was great throughout with friendly and sensible guidance and quick response times. The skirting looks great and frees up so much space. If you are doing a refurb then definitely consider this product.

19 septembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you but: Not new; we celebrate 20 years in business and >100,000 systems installed this Year! New to many people but definitely a tried and trusted solution for those in the know: we're often referred to as Plumbing & heating's best kept secret!
Kind regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

No ugly radiators and easy to install!

Installed a BM2 skirting system to my lounge in 2017, it was easy to install and hasn't missed a beat since. Even though its over 20meters long the end still gets hot in no time and gives off a good amount of heat. Staff are always helpful and reply quickly with any questions etc

15 septembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you so much for answering one of the most commonly asked question: who can install it? Answer; you can! 80% of everything we sell is installed by someone else other than us. Check out our on-line installation videos at https://www.discreteheat.com/videos.aspx
Kind regards
Martin Wadsworth
Managing Director

Noté 1 sur 5 étoiles

Biggest scam ever - AVOID THEM

I feel compelled to share my deeply disappointing experience with Discrete Heat's heated skirting boards. I had them installed in two bedrooms and the living room, and from the outset, they’ve been nothing but problematic. They generate constant, irritating noise and, worse still, fail to adequately warm the rooms. Considering the cost and the promises made, it feels like a complete scam.

What’s more frustrating is the company's indifferent customer service. When I raised my concerns about the product's inefficacy, they were dismissive, offering nothing but excuses instead of solutions.

Save your money and avoid this ineffective product. Stick with your traditional radiators, which actually do the job. Don’t be misled by Discrete Heat’s false claims.

7 février 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Hello again Albie! So, once again you are seeking to discredit the company as your previous attempts to failed miserably. Anyone who has followed our progress for the last 18 YEARS, will know that we have supplied over 85,000 systems, supply the NHS, working with Barratts, Taylor Wimpey, Bovis, Countryside and many other household names, We are even sold by WICKES
We are distributed in 12 overseas countries including the USA (Asperrnsupply.com) and even Iceland (the country not the frozen food place) . We have supplied projects in China, Norway and even the Falkland Islands.
We have been independently tested by BSRIA in the UK, TUV in Germany and also the TSE in Turkey. Most recently, Barratts and Salford University tested us again in Energy House 2 (having successfully tested un in Energy House1) and found the performance superior to radiators AND underfloor https://energyhouselabs.salford.ac.uk/
When your chosen installer went round to check your system, you told him 'everything is working fine' except you would have like the lounge warner than 23C?. Which would be possible if you used the design we sent you, rather than do your own.
It's a shame you have taken this course of action as we did everything to try and help you, even though you ignored our advice.
Yours sincerely
Martin Wadsworth
Managing Director

Noté 3 sur 5 étoiles

Make sure the measurements are correct

Just a word of warning. I thought I would try it out on an old property which required a full refurbishment. I'm not really sure if it is designed for old non right angled rooms. Anyway after a catalogue of errors which I am not blaming on Discrete Heat it has just been installed. I have to hold my hands up and take some responsibility but I find it odd that they are happy to sell a system without doing a site visit. Very expensive to purchase and extremely expensive to install circa £5000+ compared to £1700 for the equivalent normal radiators. Not sure I would recommend for an old property.

1 septembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

HI Tim; thanks for your feedback. I have had a quick look on or CRM but as you can imagine there are a lot of 'Tims' previously bought so I cant really comment as to what you were quoted or whether you bought from a distributor (City Plumbing or Wickes for example), or a registered installer (Invisible Heat etc).
It's true we are more expensive than simply swapping out a radiator on a refurbishment project, but I know we are much, much cheaper and less mess than retrofitting underfloor heating.
So if you really don't want radiators and you don't want to rip up your floors, we probably are the only realistic, cost effective alternative?
Again; I don't know what was involved in your refurbishment; whether the existing pipes could be re-used or you had to install new ones. What I can say is that out of the >85,000 systems we have supplied, more than 60% are on older/existing properties, so perhaps your experience is not common?
However, we appreciate your situation. Were you to consider using us again, make yourself known to me and I will arrange for some Family & friends discount on your next order, by way of a thank you.
I note your comment is in respect to the cost, so perhaps the improved comfort, the money saved on your heating bills, and the value of the extra useable space created will in time overtake the initial expense.
Yours sincerely
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

Great idea and brilliantly designed

I got in touch with the team to get electric heated skirtings. The process from designing to install went really smooth. I installed the skirtings myself as im an electrician using the help guides provided along with the wifi stats so i could control the heating from my phone.

Heating/control's work brilliantly and look great!

6 septembre 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you so much for your kind comments! Hopefully we can help you again in the near future!
Kind Regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

After sales service is worth a special…

After sales service is worth a special mention. The team have been incredibly supportive with technical advice and accommodating small changes to my planned layout. I can't stress that enough... thank you!

21 août 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Thank you Tom! I will let our Customer Services team know of your kind remarks.
Best regards
Martin Wadsworth
Managing Director

Noté 5 sur 5 étoiles

The heating kit arrived on time well…

The heating kit arrived on time well packed and the fitting instructions very clear and concise easy to fit and extremely neat when fitted

19 août 2025
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Réponse de DiscreteHeat UK, Thermaskirt

Cheers Alistair; at last we have found a customer who reads the instructions! : )
Kind regards
Martin Wadsworth
Managing Director

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