dishmatic.com Avis 

Helpful and efficient.
Received brushes quickly.

I like ordering directly from Dishmatic. They have more things than just what’s available in the stores and service is always quick and goods are well packaged.

I've been a loyal user of this product for many years, but after experiencing several issues with the sponges falling off after just a few uses, I've decided to make a change. It seems like either the glue quality has diminished or the overall product has declined. It's unfortunate because I’ve always loved using it, but I will be switching to another option.

I purchased few 1+6 value packs in October 2023 and shipped them to my holiday home.

I’ve used these for many years but after the last few months with many different packets the sponges just fall off after a handful of uses. They have either changed the glue or are just making them much less quality than they used to. I will be switching to something else which is a shame as I’ve always loved the product.

Good product but a little hard to find brush version
Only individual packs no multi buy which is a shame

Took a while to arrive - 7 working days - but the dishbrushes are of very good quality and last a lot longer than other varieties. Good value for money.

Fast delivery, easy transaction

I recently bought a 4 pack sponge refill, filled the wand with detergent, and saw there was a slow leak of detergent between the cap & handle. I went back to buy a replacement wand with sponge hoping there wouldn't be a leak, but yet again a leak. I always place the wand in an upright position so as the soap doesn't come through the sponge. Why is this happening?

Been using Dishmatic unit for over 20 years. Loved it. But my trusty old one gave up the ghost and I bought another one. As others have said, the sponge falls off the unit. Leaks and wastes so much. I have painful hands and the unit was so helpful. I won't even bother with a replacement, because they send out the same faulty type. Planned obsolescence? Well you forgot about your good name and word of mouth. So many people who saw what I used bought one themselves. Now, I've noticed that other companies are making them, so now's time to switch.

Like others I had a problem with the sponge coming away from the attachment to the wand, contacted Dismatic and was sent a new set. I even use the detached one when I want to scrub a grubby baking tray holding it over my current sponge wand. Faultless customer service. Hope the manufacturing issue is fixed as these are a great product. Biodegradable replacement heads would be a great innovation 💡 please

I'm affraid the problem is the same as many other reviews,the new handles do not fit the sponges. The company must be aware of this problem, so why are they still selling them? I have now found that if you snap the back of the sponge it will will clip in ok and it works fine,no leakage.

I used these for years. They used to last until the scourer was worn. Now they fall apart very quickly. The makers have clearly made the disgusting decision to intentionally make their product become artificially defective much sooner than it should so you buy more often. Very shortsighted as I suspect in the long term most users, like myself, will switch away to a different product.

The head detaches from the handle constantly. I sent a series of photos to Dishmatic as requested. They thanked me for them. Then nothing. No explanation as to why there is a problem. They said they would send a complimentary replacement but nothing received. The company is selling a product which is faulty and they do not want to offer any assistance.

I used to be a fan of this product and used it all the time. However this company has clearly taken all its customers (including me) for complete muppets. The quality has gone down ridiculously. I understand as a business you cannot make a product that lasts forever and most of your sales come from refills, however the fact that now the sponge brakes so quickly (last one after two uses) makes it outrageously poor. Changing brands and not going back.

I agree with the other reviews about the sponges not fitting on properly at the moment and I’m not sure what is going on. However, I contacted their customer service who were very friendly and helpful and sent me a complimentary pack which are fitting on. A very rare good experience with customer service and I am very grateful that they quickly replied and sorted this out for me, although I don’t know why some of their sponges haven’t been fitting but I really appreciate their customer service.

I would give zero if I could. The soaps seems to come out of sponge when not being used so my draining board constantly has soap liquid on it. The brushes sometimes don't fit properly and don't get me started on the times the sponge has come away from the plastic. This company should really get its act together, there is no excuse for manufacturer incompetence. I will be looking for other products, this is costing way too much in fairy liquid and new refills.

Useless. Must have shares in a dishwashing liquid company! Like others comments on this forum, I’ve used “dishmatic” for years. Recently the sponges have started falling off the handle after just a few uses and they seem to have changed the hole where the detergent is dispensed - it uses sooo much dishwashing liquid, I have to refill it every time I wash up. Not happy Jan. Will be trying another brand in future.

Dishmatic sponges no longer properly fit the handles…there is a large gap at the back closest to handle and the sponge cannot be properly fixed. As a result the sponges keep falling off and washing up with them is a very very frustrating experience..I will not be buying them any more. The sponges used to fit properly and I thought dishmatic was great but not any more…very disappointed especially since Dishmatic has clearly not addressed the poor reviews for same reasons…ergo falling sales I suspect!l

The dishmatic sponges on handles used to be amazing. I suffer joint issues and holding a sponge/cloth hurt my hands and caused them to seize. These were perfect and helped massively. I don’t know what’s happened but now the sponges fall off the handles after 3/4 uses. Bring back the old ones!

I have used these for probably 30 years and they would’ve been one of the things I’d take to a desert island! The last year or so they have changed the glue and they fall apart. Very disappointing. I’m going to find a different company.