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Dishpatch Avis 

3 093
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The selection of starters was absolutely wonderful. We have eaten once at an Atul restaurant but do not get to London very often so this was a great way to try different dishes. The crackers and toppi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had the Spiced Feta and Chickpea Bastilla from Sabrina Ghayour and it was absolutely delicious. It was easy to order, came with clear instructions and everything looked beautiful as well as tasti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rick Stein’s Dishpatch meal of scallop starter and lobster pie was absolutely delicious. It was a great meal for 4. Pie was simple to put together and really lovely. Good value for 4. Only recommen... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The meal never arrived and I was refunded. This was the 4th time out of 5 orders where my delivery did not make it. The person at Dishpatch has given me a complimentary order. which hopefully will ar... Voir plus

À propos de l'entreprise

  1. Livraison de repas à domicile
  2. aussi dans
  3. Service de livraison des courses

Écrit par l'entreprise

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(3 093)

430 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very tasty

We've now had several dispatch boxes from different chefs, they've all been good quality tasty food that we've really enjoyed cooking and eating. If your stuck in at the moment (we are) these boxes are a very fun tasty alternative to the restaurant experience.

13 juin 2026
Avis spontané
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Réponse de Dishpatch

This is great to hear Geoff and we're glad that you've been enjoying your experience with us.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

Sabrina Ghayour, Middle Eastern menu

We decided to try the Middle Eastern menu by Sabrina Ghayour and we were not disappointed. The menu was easy to prepare and the flavours all complimented each other. Would certainly try another of her menus.

13 juin 2026
Avis spontané
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Réponse de Dishpatch

Thank you for your review Christine! Sabrina's menus are wonderful so we do hope that you get to experience another one sometime soon.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Love this menu

Love this menu, allows us to try a cuisine unavailable locally.

31 mai 2026
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Réponse de Dishpatch

Thank you Shiona! It's a pleasure to be able to bring our menus to you.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

The pork chop & chimichurri meal …

The pork chop & chimichurri meal was cooked to instructions and turned out great, and added real apple
sauce gave a great finish, but the 6 pieces of crackling could
not be broken with our teeth or chopped, which let a very enjoyable meal down

6 juin 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review and we're sorry to hear about the crackling! It's these little touches that make the difference so we're sorry this had let down an otherwise enjoyable experience. If you haven't been in touch with our support team already, please do feel free to reach out and let them know.

All the best,
Team Dishpatch

Noté 3 sur 5 étoiles

Regional Thai Feast

We had the regional Thai Feast. The flavours were good, however it is not really a feast and the Soy braised beef was dry and not as expected. The sauce was very thin, we didn’t leave the table hungry but we didn’t feel we had feasted. At £80 for 2 people the portions were mean and it didn’t create the feeling of a special meal.

5 juin 2026
Avis spontané
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Réponse de Dishpatch

Hi Hebe,

Thank you for getting in touch and letting us know about your experience.
We do pride ourselves on having quite generous portions though some menus are a little more delicate than others, though we'll pass this feedback onto our team for you, thank you so much.

Best,
Team Dishpatch

Noté 1 sur 5 étoiles

Dont join if you're a vegetarian

Dont join if you're a vegetarian. The selection of 4 options doesnt change I joined last year and cant spend my tokens due to lack of options. It's all just curry. I informed customer service but they are really not interested, they said they would pass my comment on but nothing changed, still nothing new appeared. They said there wasn’t much call for vegetarian….. but perhaps that is due to the poor selection rather than a lack of vegetarians.

1 juin 2026
Avis spontané
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Réponse de Dishpatch

Hi Lorna,

We can assure you that the support team fully appreciates your comments and emails with regards to tour vegetarian offerings. As mentioned in the email, we do always forward this over to our menu teams for further consideration.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

Perfect every time

The arrival of the box is exciting, opening to find the ingredients carefully labelled and menu card with perfect, easy to follow instructions and pictures to help with presentation. The ingredients arrive fresh, chilled and are good portion sizes. The variety of menus from different chefs makes it difficult to choose a favourite.

30 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review Rachel, it's greatly appreciated.

Noté 5 sur 5 étoiles

Excellent cod dish by Michel Roux

We ordered that Miso Skier Cod dish by Michel Roux and it was superb. Flavoured and textures could not the faulted and it was a decent portion size.
It arrived on time ready for our Saturday night at home.
We would certainly order this one again.

30 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much Richard! It's always great to hear from customers who enjoy the portions size :) Thank you so much for sharing your experience with us.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

We have ordered four meals from…

We have ordered four meals from Dishpatch so far & all have been delicious. They have arrived on time, well packaged & clear instructions have make preparation simple. They are not cheap BUT are good value for money considering the quality. I would rather have one Dishpatch meal a month than a weekly local take away which invariably disappoints (so we do not order them!). The only issue we have had was one ingredient missing from our last order. The dish was still tasty, but the missing ingredient was a key part of the dish, so a little disappointing. Hopefully this is a one-off.

Edit: the customer care team have now been in touch and the matter has been attended to, to my satisfaction.

30 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review Max and we're sorry about the missing item! If you haven't already been in touch with our support team, please do reach out at hello@dishpatch.co.uk, as they'll be more than happy to help out.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

A treat for a night out in!

We enjoy being supper club members and having the occasional restaurant quality food at home. Our experience has been positive, having great food that is easy to prepare.

30 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review Maureen! We're so pleased that you've been enjoying your supper club membership and your menus :)

All the best,
Team Dishpatch

Noté 1 sur 5 étoiles

Very disappointed with my most recent…

Very disappointed with my most recent experience with Dishpatch.

My wife and I have ordered from Dishpatch around five or six times previously and every meal has been fantastic, which makes this latest experience even more surprising.

After a series of delivery issues that required intervention from customer services, we eventually received our order. The meal was delivered shortly after 5pm and we ate it around 6:45pm. At approximately 2am, both my wife and I became unwell with sickness, diarrhoea, nausea and stomach cramps, resulting in a very unpleasant night for both of us.

To their credit, Dishpatch responded quickly, issued a refund and have opened a food safety investigation with their operations team and restaurant partner. However, at the time of writing, we are still waiting for the outcome of that investigation.

We have always enjoyed our previous Dishpatch meals, which is why this experience has been so disappointing. Between the delivery issues and subsequently becoming unwell, our confidence in the service has been significantly affected.

I will update this review once Dishpatch has completed its investigation and communicated its findings.

29 mai 2026
Avis spontané
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Réponse de Dishpatch

Hi Charlotte,

Thank you for getting in touch.
Our technical manager has now completed the investigation and responded directly to you via email, though if there's anything further that we can assist with at all, please do not hesitate to get in touch with our support team.

All the best,
Team Dishpatch

Noté 1 sur 5 étoiles

Tiny choice for vegetarians

Waste of money unfortunately as a member if you are a vegetarian…the same meals (only 4-5 choices) for years apart from a slight change of a meze. I can’t believe that all these wonderful chefs do not consider vegetarian meals to be worth their time and effort…surely they have vegetarian options in their restaurants nowadays?

25 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

No change in vegetarian options yet again

We have had 2 annual memberships and have enjoyed all of the meals. Unfortunately, as pescatarians, we are just not treated fairly as compared to meat eaters with Dispatch. Often the fish dishes have meat components which rules it out for us. The website was also changed to detail these meals as ‘fish lovers’ which means we have to study all ingredients before ordering now. Fish is also primarily monkfish and we are not keen on this, reducing our options further. We love vegetarian options but the same four choices have been on offer for as long as we can remember. I contacted customer services and was told that this is due to less demand. I fully understand the number of options might be limited, it doesn’t mean they shouldn’t at least change the choices! We pay the same membership after all. Sadly we have decided to cancel. It’s really disappointing as the food is lovely, but our dietary preferences are treated far from fairly by Dispatch

21 mai 2026
Avis spontané
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Réponse de Dishpatch

Hi there,

Thank you for leaving us your review and we're sorry that you're leaving. We do offer a wide variety of both vegetarian and pescatarian menus. Whilst we do have some classic staple menus that we switch up seasonally to keep the menus fresh and exciting. We have also introduced 4 new pescatarian menus, though we appreciate the feedback on the vegetarian side and as mentioned, we do vary each menu seasonally.

With regards to the "Fish lovers" section of the website, this applies our Pescatarian dietary filter on our menus in the same was as searching all of our menus via the filter.

With this being said, we've passed over your feedback to the wider team so that they can take on board your feedback, which we can assure you is very much appreciated.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

We ordered the winners table menu

We ordered the winners table menu. It was easy to prepare and the food was fabulous. Thoroughly enjoyed the experience and look forward to the next one.

9 mai 2026
Avis spontané
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Réponse de Dishpatch

This is amazing to hear and thank you so much for sharing your experience with us!

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Absolutely stunning menu

Absolutely stunning menu. The lobster tail starter was delicious and the beef main was probably the best I've had. Lovely chocolate tart dessert which wasn't too sweet but still indulgent.

9 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you for your kind words Nicola! We're so proud of this menu and super happy that you enjoyed it.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Paul Ainsworth Cafe de Paris monkfish

Ordered a fish dish from Paul Ainsworth. The instructions were clear and the monkfish portions were generous. The dishes came together very well and were absolutely lovely.
The only negative with this order was that, whilst everything was either vaccum packed or 'sealed' in plastic containers, the cream container leaked priot to me receiving it.
Don't however let that put you off as the flavours very much made up for this very minor negative point.

8 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you for your review Andy and we're glad to hear that you enjoyed it! With this being said, we're sorry to hear about the cream leaking and if you haven't already - please do get in touch with our support team at hello@dishpatch.co.uk as they'd be more than happy to help with this.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

We ordered The Winner's Table by Danny…

We ordered The Winner's Table by Danny Young.
This 3 course meal was absolutely delicious and the cooking instructions were very easy to follow. Would definitely recommend. I am housebound so to have a meal of this quality in your own home is amazing as I find it difficult to go out to a restaurant. Thank you.

8 mai 2026
Avis spontané
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Réponse de Dishpatch

This is wonderful to hear Janice and we're glad we're able to bring out menus right to your door for you.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Winners Table, well worth it

We had the Winner’s Table and the food was amazing, especially loved the lobster tail dish, which presented beautifully and tasted wonderful. The package was well wrapped and delivered correctly. The contents stored in the fridge until the following night. The instructions were easy to follow, just wish I had more hands!

9 mai 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review Fiona and we're glad that you enjoyed Danny Young's menu! It really was something special.

Best Wishes,
Team Dishpatch

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