The selection of starters was absolutely wonderful. We have eaten once at an Atul restaurant but do not get to London very often so this was a great way to try different dishes. The crackers and toppi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We had the Spiced Feta and Chickpea Bastilla from Sabrina Ghayour and it was absolutely delicious. It was easy to order, came with clear instructions and everything looked beautiful as well as tasti... Voir plus
L'entreprise a répondu
Rick Stein’s Dishpatch meal of scallop starter and lobster pie was absolutely delicious. It was a great meal for 4. Pie was simple to put together and really lovely. Good value for 4. Only recommen... Voir plus
L'entreprise a répondu
The meal never arrived and I was refunded. This was the 4th time out of 5 orders where my delivery did not make it. The person at Dishpatch has given me a complimentary order. which hopefully will ar... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership
Coordonnées de contact
Royaume-Uni
- food@dishpatch.co.uk
- dishpatch.co.uk
4,5
Excellent
3 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Dishpatch
Thank you so much Elaine! We're so happy that you've enjoyed your experience with us and we hope to see you again sometime soon.
All the best,
Team Dishpatch
The prawns were lovely but the meat…
The prawns were lovely but the meat wasn’t amazing. Wouldn’t order it again.
3 juin 2026
Réponse de Dishpatch
Hi Judith,
Thank you for leaving us a review of your menu though we're sorry to hear about this. We'll make sure this feedback gets passed over to the feedback team, so thank you so much for sharing this with us, though we do hope your next menu is much more enjoyable.
All the best,
Team Dishpatch
Taste sensation!
The Rick stein lobster pie meal was a taste sensation. Easy to prepare and very impressive. I would thoroughly recommend dispatch to anyone. It really is wonderful. Will be ordering again very soon.
3 juin 2026
Réponse de Dishpatch
Thank you for your review Yvette and we'll look forward to your next order with anticipation and we hope you enjoy it just as much ( though hopefully more so)
All the best,
Team Dishpatch
Always really good!
Always really good!
Now our first choice for finish at home delivered meals.
Highly recommended.
2 juin 2026
Réponse de Dishpatch
Thank you for your review David and to be your first choice is a huge compliment! Thank you so so much.
Best Wishes,
Team Dishpatch
Slightly disappointing meal for the…
Slightly disappointing meal for the price paid. We could have produced most of this ourselves.
The condition of the products recieved was not exemplary (broken crackers and pastry which was broken). Which again, for the price paid we would have expected a higher standard. Also, we were expecting much more flavour from the dishes.
3 juin 2026
Réponse de Dishpatch
Thank you for your review Frances and we're sorry to hear that you've not had the best experience here. If you haven't already, please do reach out to our support team with some photos of the damage caused here as I'm sure they'll be more than happy to help!
Best Wishes,
Team Dishpatch
My husband and I really enjoyed our…
My husband and I really enjoyed our last DishPatch the Mediterranean Seafood Feast by Rick Stein. We always have the starters and puddings for one meal and the main course for another meal which works out very well for us. This menu did not disappoint, in fact it was much more impressive than we expected. Everything arrived so fresh and generous, the cooking was very easy to follow. It is always the best way to have restaurant experience when you just want to relax at home and there’s no time limit to deal with. And it always worked out that the cost was very fair and reasonable. I highly recommend it to everyone I know. Lena French
1 juin 2026
Réponse de Dishpatch
What a wonderful review Lena, thank you so much. For our experience to exceed your expectations is such a big compliment and to be recommending us.. phenomenal, thank you so much.
Best Wishes,
Team Dishpatch
I would definitely use this service again for a special occasion.
The ingredients were ordered online and delivered, when requested, by courier and perfectly packaged. I chose Rick Stein's sole dish which was really tasty and so easy to prepare.
I would definitely use this service again for a special occasion.
20 juin 2026
Avis spontané
Réponse de Dishpatch
Thank you so much for your review J Archer!
It's always humbling when we hear from customers that they choose us for their special occasion, thank you so so much.
Best Wishes,
Team Dishpatch
Excellent
Excellent quality ingredients, easy to prepare, great flavours and generous portions. Such a great meal it really did feel like an at home restaurant experience
20 juin 2026
Avis spontané
Réponse de Dishpatch
Thank you so much for your review Audrey and it's always a pleasure to be able to bring that little bit of restaurant experience to your home, so we're pleased to hear you enjoyed it.
Best Wishes,
Team Dishpatch
Réponse de Dishpatch
Wonderful review Yvette! Thank you for taking the time to share your feedback, it's greatly appreciated.
Best Wishes,
Team Dishpatch
Excellent St John marinaded pork chop…
Excellent St John marinaded pork chop and sausages with lentil and good anchovy and roast tomatoe salad.
21 juin 2026
Avis spontané
Réponse de Dishpatch
Thank you for your review Robert! We're happy to hear that you enjoyed it.
All the best,
Team Dishpatch
Amazing food
Amazing food - good quality ingredients and easy to follow instructions.
And it feels like a treat as you didn’t have to shop for it!
31 mai 2026
Réponse de Dishpatch
Thank you so much Jan and we're so pleased that you've enjoyed your experience with us. We hope to see you again sometime soon!
All the best,
Team Dishpatch
Highly recommended!
I have had about 8 Dishpatch menus now and they are always brilliant. They arrive on time, they are packed beautifully, the food quality superb, generous portions and the cooking instructions are simple and clear. Their communication is spot on. I’ve emailed them once or twice, just with queries and they respond quickly and with a personal touch. I really like the variety they offer and the chance to try menus from chefs we admire. I highly recommend!
20 juin 2026
Avis spontané
Réponse de Dishpatch
Thank you so much for your amazing review Heather and we're always more than happy to help should any customers have any issues, though we're extra pleased to hear that you've thoroughly enjoyed your menus.
Best Wishes,
Team Dishpatch
Excellent Customer Service
I've used Dishpatch for 2 years now and generally have loved the menus. They are also very good at customer service. This was second time I'd ordered the FUSAO box - on this occasion although everything else was as it should be (and the tomato salad is outstanding) the steak was very tough. Not something the staff at Dishpatch could have identified or dealt with. As soon as I raised a complaint they dealt with it swiftly, courteously and satisfactorily within hours. Five stars for the customer service.
19 juin 2026
Avis spontané
Réponse de Dishpatch
Thank you for your review Hypercat and our support team is always more than happy to help however we can, so thank you so much for your kind review.
All the best,
Team Dishpatch
Réponse de Dishpatch
Thank you so much Russell, we're so glad to hear that you enjoyed it.
Best Wishes,
Team Dishpatch
Closing account - food excellent - delivery, coldness and response really poor
Food and menus were very good on the 3 occasions I’ve ordered
Delivery was appalling on the last 2 - not until 5pm on the Saturday and then only just about cool to the touch. So the weekend hamper planned for lunch couldn’t be on the Saturday.
Their excuse on the delivery was that it’s clear in their terms it can be up to 10pm - but I had an option to pay more for a before 2pm option, also clear. I don’t agree with clarity on either and am not impressed with their lack of mention of the courier to be used. Others give you the option to choose a d I will always go for APC as their cold deliveries actually are.
Coolness was more worrying and just on the edge of not risking it. I did and it was very nice - would probably have been excellent if fresher and colder.
So that experience and their floppy response - however detailed - has been a really poor experience and I’ll close my account.
6 juin 2026
Avis spontané
Réponse de Dishpatch
Hi There,
Thank you for leaving us your review and we're glad to hear that you've enjoyed your menu.
With this being said, we do clearly state on our website that deliveries can arrive between 8am - 10pm on the day of delivery. We also mention this in our FAQ pages for any customers should they wish to read along with the courrier who delivers our menus. In addition to this, as mentioned we do also give the option at the checkout stage for customers to purchase a pre 2pm delivery slot, so that should they be planning their menu for a specific time mid afternoon or evening, this option is available.
Best,
Team Dishpatch
Scallops and Lobster from Rick Stein
Scallops and Lobster from Rick Stein, both my husband and I were unwell after eating these dishes, spoiling a special occasion and 2 days after. Not certain I will order again. Extremely disappointed
13 juin 2026
Réponse de Dishpatch
Hi Jacquie, thanks for taking the time to share this review. Please do reach out to our customer support team at hello@dishpatch.co.uk so we can investigate this further for you right away.
Very small portions of the fish - starter size rather than main courrse.
Not the best we have had from Dishptach. Portion size small and disappointing. Desserts really tiny.
1 juin 2026
Réponse de Dishpatch
Thank you for your review Mr Kenyon.
Some menus can be larger / smaller than others or take a slightly different approach into their creation, though we'll be more than happy to pass this feedback over to the restaurant and menu team, so thank you so much.
Best Wishes,
Team Dishpatch
Food nice delivery terrible
The food was nice when we finally got it but the whole experience was marred by the woefully poor service from DPD. After being told by them that there was a problem with our order it was subsequently cancelled. A call to Dishpatch customer service (who where very good) informed us that it would arrive which it finally did, dumped on the doorstep!! Unfortunately the service is only as good as it's weakest link. Sadly this was our second poor experience and we will not be using Dishpatch again.
1 juin 2026
Réponse de Dishpatch
This is super sad to hear Stuart and we're sorry that this has happened. Taking a look at the email it does appear that DPD had marked the delivery incorrectly, which we can see has already been discussed with DPD directly, though we're sorry that this caused so much aggravation here. In addition to this we're sorry that due to the issues caused here you'll not be placing another order with us.
With this being said, if for whatever reason you change your mind in the future, by all means do reach out to our support team with any issues / concerns that you may have and I'm sure that they'll be more than happy to help if they can.
All the best,
Team Dishpatch
Great pork belly meal
Great pork belly meal. Large joint of pork belly and delicious taste.
31 mai 2026
Réponse de Dishpatch
Thank you so much Mr Samusdin!
We're super pleased to hear that you enjoyed it.
All the best,
Team Dishpatch
delicious food
delicious food, prompt response when there has been a problem or if I need to change anything
31 mai 2026
Réponse de Dishpatch
You're more than welcome Kathy and our support team is always on hand if you ever need anything.
All the best,
Team Dishpatch
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