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Dishpatch Avis 

3 092
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The selection of starters was absolutely wonderful. We have eaten once at an Atul restaurant but do not get to London very often so this was a great way to try different dishes. The crackers and toppi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had the Spiced Feta and Chickpea Bastilla from Sabrina Ghayour and it was absolutely delicious. It was easy to order, came with clear instructions and everything looked beautiful as well as tasti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rick Stein’s Dishpatch meal of scallop starter and lobster pie was absolutely delicious. It was a great meal for 4. Pie was simple to put together and really lovely. Good value for 4. Only recommen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cafe Murano brought to my door! fabolous! Chianti-braised Ox-Cheek sounded and looked succulent and we weren't disappointed. The foccacia with salad to start was crisp and delicious, and the ox-cheek... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de repas à domicile
  2. aussi dans
  3. Service de livraison des courses

Écrit par l'entreprise

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
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1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(3 092)

430 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My first order from Dishpatch and was…

My first order from Dishpatch and was impressed by the communication, the delivery being on time in a well-sealed box with everything well labelled.
The ease of putting the meal together was easy with the clear instructions provided with this dish the Bastille Day Celebration by Michel Roux. The flavours were excellent across all the dishes. The portion sizes were perfect for us. I will try another dish in due course from Dishpatch.

18 juillet 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review! We're so happy to hear that you've thoroughly enjoyed the Dishpatch Experience as a whole and we hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Effortless

The instructions for the preparation of the meal were first class and so easy

The flavours not to everyone’s taste but the produce was excellent and some of the courses tasted excellent.

18 juillet 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much for your review Mr Armstrong, happy to hear you enjoyed your menu.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Fantastic Date Night Meal

I was kept updated regarding the delivery and luckily it was early in the day. The portion sizes were generous and all of the food was delicious.
The instructions for preparing and serving were very clear.

6 juillet 2026
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Réponse de Dishpatch

This is great to hear Alton! We're pleased to hear you enjoyed your experience with us. Thank you for sharing.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Proper traditional French food from…

Proper traditional French food from Michel Roux... The best one yet and they've all been very very good.

5 juillet 2026
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Réponse de Dishpatch

Thank you Geoff! So pleased to hear you enjoyed your menu. Thanks so much for sharing this with us.

Best Wishes,
Michael

Noté 1 sur 5 étoiles

For the third time no delivery in…

For the third time no delivery in Edinburgh. No explanations and no responsibility taken. I have had over 25 orders in the past but the service is so bad that I will it use them again.

5 juillet 2026
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Réponse de Dishpatch

Thank you for your review Bruce and again we're sorry to hear the frustrations here. With regards to no explanation provided by DPD with regards to your delivery, as discussed the driver had attempted to deliver to the address provided and according to the GPS tracking the driver was in the correct location. Most likely given the address provided, the driver had attempted to deliver to a neighbour, which was super frustrating and this has been escalated to DPD so that the driver was made aware of his actions and frustration caused here.

Needless to say it's absolutely not the delivery experience we want any of our customers to have in the slightest, though our support team is always more than happy to help however we can.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Absolutely superb

Absolutely superb! Nothing to find fault with!
Sabrina Ghayour’s Persiana Lamb chops!
Would definitely order again!

18 juillet 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much Patricia! So happy to hear that you enjoyed them.

All the best,
Michael

Noté 3 sur 5 étoiles

Disappointing

Second meal from Dishpatch. Both somewhat disappointing.

3 juillet 2026
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Réponse de Dishpatch

Hi David,

Thank you for leaving us your review and we're sorry to hear about the disappointment here. If you haven't already provided more detail as to your disappointment via the feedback forms we send out each week, please do feel free to do so, as I'm sure our team would be more than happy to hear more detail on this.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

A great gift

This was a great gift, that was much appreciated. When recovering from an accident, a delicious meal is the best medicine. It was prepared by an inexperienced cook who was proud to serve and enjoy such a delightful meal.

2 juillet 2026
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Réponse de Dishpatch

This is amazing to hear Patricia and we hope you're recovering well from your accident. Thank you so much for sharing your experience with us and we hope you feel better soon.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Excellent food

Excellent food, reliably delivered

2 juillet 2026
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Réponse de Dishpatch

Thank you for your review Michael and this is amazing to hear, thank you so much for sharing.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

The Paul Ainsworth Med-style summer…

The Paul Ainsworth Med-style summer monkfish is well worth forking out for if you want to try Michelin quality seafood which is fully prepared and simple to finish cooking from the comfort of your own home.
This menu has generous portions and a well balanced range of dishes with ingredients which would be difficult to source in my rural area.
If you are seeking a celebratory meal without the hassle of food shopping and the majority of the preparation, this is well worth a look, if it is within your budgetary means.

1 juillet 2026
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Réponse de Dishpatch

Thank you so much for sharing your review with us Rachel, it's greatly appreciated and we're glad to hear that you've been enjoying your experience with us.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Rick stein Summer Box

Packaging great, the food was amazing, very tasty and very fresh, would order again for sure

1 juillet 2026
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Réponse de Dishpatch

Thank you so much Ian and we look forward to whatever you decide to order next!

All the best,
Michael

Noté 5 sur 5 étoiles

Delicious

Delicious. Everything was easy to do and tasted great.

1 juillet 2026
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Réponse de Dishpatch

Thank you so much Katrina, we're so pleased that you enjoyed it.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Brilliant

Brilliant, spectacular is that enough?

11 juillet 2026
Avis spontané
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Réponse de Dishpatch

Brilliant, spectacular, phenomenal, exceptional they'll all suffice, however we're humbled that you chose any of these words to describe your experience with us Phil.

Thank you so so much.

Best Wishes,
Team Dishpatch

Noté 3 sur 5 étoiles

Rubbish DPD Local service

Another excellent meal, but another disappointing delivery from DPD Local.
This was a replacement box as DPD Local had failed to deliver the original. This time it arrived late and yet again to the wrong address. Luckily I recognised the door!
Please change from using DPD Local, DPD themselves are great, so please stop using DPD Local.

3 juillet 2026
Avis spontané
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Réponse de Dishpatch

Thank you for your review Joanne and we're so sorry to hear about this. As discussed in our email exchange we can confirm that we've passed this over to DPD for further discussion as it's far from the experience we want any of our customers to have with their deliveries, so hopefully moving forward DPD will get this resolved for you.

If there's ever anything that we can help with at all in the future, please do feel free to reach out to our support team directly and they'll be more than happy to help however they can.

All the best,
Michael

Noté 5 sur 5 étoiles

Superb menu and top quality food

Superb menu and top quality food. Could not fault anything from ordering to delivery and to the meal which was very special.

3 juillet 2026
Avis spontané
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Réponse de Dishpatch

Thank you so much Mark!
We do try our best to make the whole experience as easy as possible, from ordering to enjoying the menu (though we can't help with the washing up part)

So pleased that you've enjoyed it.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Excellent idea

Excellent delivery
Good portion size very clear instructions
We had the butter chicken and everything about it was excellent.
Arrived on time well chilled in hot weather and made the evening easy and tasty!

5 juin 2026
Avis spontané
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Réponse de Dishpatch

What a wonderful review to read Valerie, we're so happy that you've had such a great experience with us.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Highly recommended

I have been a regular purchaser of meals from Dishpatch for a few years now and have never been disappointed.
The range of choices available is excellent, with many offerings from the countries top chefs. Preparation at home is easy and the results always excellent.

4 juillet 2026
Avis spontané
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Réponse de Dishpatch

Thank you Tom and it's amazing to hear from customers who've been with us for a while now, so thank you so much for sharing your experience with us! We hope you continue to thoroughly enjoy the Dishpatch Experience.

All the best,
Team Dishpatch

Noté 1 sur 5 étoiles

Was not delivered

This review is just based on circumstances, but this is the second time a meal hasn’t arrived. This time it was cancelled due to the weather. Completely understandable, but this serves as a deterrent from ordering again and shows they are not to be relied upon for a special occasion which I would have thought completely undermines their business model. When the food does come it always rates 5* ++

17 juin 2026
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Réponse de Dishpatch

Hi Jos,

Thank you for your review and we're sorry to hear about the experience here. With regards to the cancellation due to the severe heat, it wasn't a decision that the team took lightly. As our CEO Nick mentioned, nothing like this has happened before in our 5 years of operation, though unfortunately our refrigeration had failed at the worst possible moment, effecting every customer this particular weekend. We fully appreciate this is far from the experience we wish to offer, though we take the health and safety of our customers extremely seriously and we stand by the decision made. Needless to say, extra measure and procedures have subsequently been put in place since.

If you ever have any concerns or issues at all, please do not hesitate to reach out to our support team as they're always more than happy to help clarify any issues.

Best Wishes,
Team Dishpatch

Noté 1 sur 5 étoiles

Cancelled

I was told on the Monday before delivery that due to a technical error my order had been cancelled

31 mai 2026
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Réponse de Dishpatch

Hi Andrew,

Thank you for your review and we're sorry to hear about this.
Taking a look at the email, we can confirm that there was a tech issue which had caused the issue here, though to clarify we did offer a redelivery of an alternative menu for you or a cancellation / full refund of your order for you. As we hadn't receive any response to this email directly with what would be best for you, we've gone ahead and issued you a full and immediate refund.

If you'd like to reach out to our support team via email, they'll be more than happy to help clarify any questions you may have.

Best Wishes,
Michael

Noté 5 sur 5 étoiles

Easy to prepare

Easy to prepare, delicious to eat.

2 juin 2026
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Réponse de Dishpatch

Thank you so much Elaine! We're so happy that you've enjoyed your experience with us and we hope to see you again sometime soon.

All the best,
Team Dishpatch

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