Diversediagnostics Avis 

446
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was really scared coming into the consultation as I’ve always had this feeling like things weren’t right, or rather, I wasn’t right.. I’ve tried seeking mental health help before and it’s been reduc... Voir plus

Noté 5 sur 5 étoiles

Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate th... Voir plus

Noté 5 sur 5 étoiles

During my time with Diverse Diagnostics the staff have been very helpful, kind and knowledgable throughout. Any time there has been an issue to solve they have gone out of their way to resolve this qu... Voir plus

L'entreprise a répondu


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4,7

Excellent

TrustScore 4.5 sur 5

446 avis

5 étoiles
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1 étoile

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A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(446)

311 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service from Diverse Diagnostics

Great service from Diverse Diagnostics. Communication and response times were excellent throughout, and Cara was brilliant with me recently — really helpful, professional and reassuring. All staff I dealt with were friendly and supportive. Would definitely recommend.

25 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear the communication and support from our team were consistent throughout your experience, and that Cara was able to provide reassuring and professional support when needed.

Noté 5 sur 5 étoiles

Staff are sooooo kind!

I have been in and out of different mental health services for almost 15 years now, for the first time I feel like I am being listened to! I am feeling very excited for my future and I owe a lot of that to the kindness of the staff at Diverse Diagnostics :)

12 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you’ve felt listened to and supported by our team, particularly after such a long journey through different services.

It’s encouraging to know you’re feeling more hopeful about the future, and that the care and kindness shown by our staff have made a positive difference.

Noté 5 sur 5 étoiles

Rebekah was brilliant

Rebekah was brilliant. Very knowledgeable and knew the right questions to ask. I didn’t feel any distress when talking about difficult times during my life and felt listened to.

21 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah helped you feel listened to and supported, particularly when discussing more difficult experiences, and that her approach made the conversation feel comfortable and constructive.

Noté 5 sur 5 étoiles

Highly recommended!

Rebekah was brilliant at listening and empathising whilst I was speaking, she explained very clearly a breakdown of the stages of assessment. Lovely speaking with her and I look forward to working with diverse diagnostics to understand myself better ❤️

14 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah made you feel listened to and supported, and that the assessment process was explained clearly and thoughtfully.

It’s encouraging to know you feel positive about moving forward and gaining a better understanding of yourself through the process.

Noté 5 sur 5 étoiles

I had a consultation with Rebeka and…

I had a consultation with Rebeka and she was very understanding of my situation and advised me in the right direction! I was happy to speak very happy to speak with her and I felt heard by a really nice person

14 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear Rebekah made you feel listened to and supported, and that the consultation helped provide clear guidance for your next steps.

Noté 5 sur 5 étoiles

The staff at Diverse Diagnostics are so…

The staff at Diverse Diagnostics are so helpful and accommodating. They really do make the process very seamless. Definitely recommend!

11 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been helpful and accommodating, and that the process felt smooth and well supported throughout.

Noté 5 sur 5 étoiles

The whole process was very…

The whole process was very straightforward, and everyone was very easy to talk to. Most importantly my daughter felt included with the process and felt comfortable speaking with them. They were patient with her and answered her questions in a way she could understand. We had explored lots of different avenues to get the answers we needed and we finally felt like someone understood and listened.

12 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear your daughter felt comfortable, listened to and included throughout the process, and that our team were able to communicate with her in a supportive and accessible way.

It’s encouraging to know you felt heard after what sounds like a long journey to find answers and support.

Noté 5 sur 5 étoiles

Excellent and kind staff!

Throughout each step of the entire process of having my interviews, receiving a diagnosis and being given a prescription, the staff had been excellent in all ways. They were extremely patient and considerate, consistently answered all of my questions and concerns in detail, and overall did a great job at giving a thorough overview and explanations of each step whenever I was confused. They made what at first seemed like a daunting task, significantly easier to follow and deal with. The staff have been and continue to be a pleasure to work with and it is clear to see the effort and care they put in to give the best experience possible! I can’t recommend enough! I would also like to extend my heartfelt thanks to any staff that may read this, thanks for doing what you do <3

7 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your thoughtful feedback. We’re glad to hear our team helped make the process feel clearer and more manageable, and that you felt supported and listened to throughout each stage of care.

It’s encouraging to know the patience, communication and professionalism of our staff had a positive impact on your experience.

Noté 5 sur 5 étoiles

I used diverse diagnostics for my daughters adhd diagnosis

I used diverse diagnostics for my daughter’s adhd assessment. The admin team were very helpful and prompt at getting us an appt with dr Basra who was lovely.
Her diagnosis took 4 weeks from start to finish.
Medication reviews are always very good and they send detailed letters of updates to gp and myself.
I’d recommend diverse diagnostics to anyone looking for help with neurodiverse diagnostics. In fact I regularly recommend them on Facebook when I see posts from parents needing help with their children. I’d no problem getting my daughter on the camhs waiting list after diagnosis and I’m lucky to have a go that does shared care so we only pay for reviews and not meds as well.

I’d advise people thinking about going diverse diagnostics to ask go if they facilitate shared care before booking so you know exactly what the costs will be.

6 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear your daughter’s assessment and ongoing reviews have been well supported, and that Dr Basra and our admin team helped make the process smooth and timely.

We also appreciate your balanced comments regarding shared care arrangements and costs, as this can vary between GP practices and is an important consideration for families exploring private care.

Noté 5 sur 5 étoiles

Rebekah did a good job

Rebekah was very nice and polite. She responded quickly to my emails. She let me know some feedback, without making any absolute assertions, about what I was saying which is good. I thought I might not get any feedback at all today because it is early in process but it is good to get some and not have to wait. It has been made clear to me a lot of times that I can contact at any time with any questions which is good.

4 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah’s communication was helpful and responsive, and that you felt supported and informed early in the process without feeling pressured or rushed.

Noté 5 sur 5 étoiles

Absolutely Amazing Team & Service

At 46 I have been struggling for many years or as long as I can remember. Never perused anything as I thought I was just different, and always had to work harder to achieve things than others. Working in a very senior role in the NHS things were becoming more challenging and I found myself unable to mask like previous and sadly found myself burning out, due to the personal cost of overworking, over preparing things just got too much. I attended my GP and took sometime of work for the first time in over 20 years. I asked my GP to refer to local MH services for an ADHD assessment of which he was reluctant to do. Eventually he agreed but I was declined and advised that I should attend my Local OH services (still not clear why as they are not a diagnostic service) at this point I felt lost and let down and very unsupported. I done some research into private assessments which was a minefield. Came across Diverse Diagnostics and I’m so glad I did. From the user friendly website to the excellent service at free 15 min pre screening consultation all the way though to the assessment with Dr Alan Cross and medication appointment with Kelly Warnock. Both of these staff were and have been amazing. I was very nervous because of my age and my profession. I had so many thoughts and feelings about how I would be perceived, and I had no reason too. Dr Cross was honestly amazing, kind, supportive and understanding. At the end when the diagnosis was given I felt so validated, emotional and Dr Cross was so good at making me feel better. I received my report at the two week mark which was helpful and easy to read and understand. My medication appointment with Nurse Kelly Warnock was equally supportive and understanding. There was no sense of pushing down one Particular route and very informative and supportive. We agreed on the best course of medication to take and I received my medication very fast 3 days later.
I honestly couldn’t fault this company and any of the staff that work there, even anytime
I called for advice or updates they were all so amazing. My next battle will be to get my GP to take over shared care which I’m not looking forward too! To anyone who is considering assessment please seriously consider this company as you will not regret it! Absolutely Amazing team and service

3 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share such a detailed account of your experience. We’re glad to hear you felt supported and understood throughout your assessment and treatment journey, particularly by Dr Alan Cross and Kelly Warnock, and that the process provided clarity and validation at an important time for you.

We recognise how significant this step can be, especially later in life and whilst balancing professional pressures, and it’s encouraging to know our team helped you feel at ease throughout. We wish you all the best with the next stage of your care.

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff. Made the process very straightforward.

8 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear our team made the process feel straightforward and that you found everyone helpful and approachable throughout.

Noté 5 sur 5 étoiles

Very friendly and explain everything…

Very friendly and explain everything and the process very clearly leaving no question’s unanswered.

29 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear you found our team friendly and that the process was explained clearly and thoroughly throughout your experience.

Noté 5 sur 5 étoiles

I really appreciate all the help…

I really appreciate all the help Diverse Diagnostics have provided so far. They have been very helpful throughout my diagnosis journey.

29 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been able to support you throughout your diagnosis journey and that you’ve found the process helpful so far.

Noté 5 sur 5 étoiles

ADHD Assessment Experience

The staff were easy to talk to and so understanding. They replied to my emails very quickly and answered any questions I have. I cannot fault the staff at Diverse Diagnostics and I am very grateful for all the help and support they have given me through this process.

28 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your kind feedback. We’re glad to hear you found our team approachable and responsive, and that you felt well supported throughout the process.

Noté 5 sur 5 étoiles

Autism and ADHD assessment

So far we are nearly finished the assessment process for my daughter. I can't thank the Diverse Diagnostics team enough for their support and kindness. Deianira, Tyson and Dr Kiran have put us all at ease throughout each stage. I would highly recommend.

24 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear your daughter’s assessment has felt supportive and reassuring, and that Deianira, Tyson and Dr Kiran have helped put you at ease throughout.

Noté 5 sur 5 étoiles

Straight forward but really supportive…

Straight forward but really supportive too I searched a lot of organisations and this was the best choice

19 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear you found the process straightforward while still feeling well supported, and that we stood out during your search.

Noté 5 sur 5 étoiles

Cara and Dr Imran are fantastic

The follow up care from Cara has been outstanding, she is so very helpful and always hears you out and strives to help.

My second call with Dr Imran was fantastic, she is so knowledgeable and was very empathetic and caring to my situation which is exactly what I need as it’s far from straight forward.

Thanks to you both for making me feel like a person and not a problem.

4 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback.

We’re pleased to hear you felt well supported throughout your care, and that both Cara and Dr Imran provided attentive and empathetic support. Your comments regarding their approach and understanding will be shared with them.

It is important to us that patients feel listened to and treated as individuals, and we appreciate you highlighting this - thank you!

Noté 5 sur 5 étoiles

Greatly supported and transparent with…

Greatly supported and transparent with information shared.

20 avril 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re pleased to hear you felt well supported and that information was communicated clearly throughout your experience.

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