Diversediagnostics Avis 

446
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

I was really scared coming into the consultation as I’ve always had this feeling like things weren’t right, or rather, I wasn’t right.. I’ve tried seeking mental health help before and it’s been reduc... Voir plus

Noté 5 sur 5 étoiles

Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate th... Voir plus

Noté 5 sur 5 étoiles

During my time with Diverse Diagnostics the staff have been very helpful, kind and knowledgable throughout. Any time there has been an issue to solve they have gone out of their way to resolve this qu... Voir plus

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4,7

Excellent

TrustScore 4.5 sur 5

446 avis

5 étoiles
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A répondu à 94 % de ses avis négatifs

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4,7

Tous les avis

(446)

311 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

When I had my first consultation I was …

When I had my first consultation I was struggling. Really struggling and on my knees. I have now completed my consultations and now feel 100% better. The consultant Pete Downer was absolutely fantastic and helpful throughout. Always parting advice in a good way. Never lecturing just advising. 💯 recommend

17 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you feel in a much better place following your consultations, and that Pete Downer’s supportive and practical guidance helped throughout.

It’s encouraging to know his approach felt helpful, respectful and reassuring during a difficult time.

Noté 5 sur 5 étoiles

Diagnosed at 45

I had my assessment and diagnosis through diverse diagnostics a few months ago and I am now going through medication titration. I have spent all of my life struggling with feeling too much, different to others and being diagnosed or assessed for a variety of mental health disorders. After speaking with GP and mental health nurse having exhausted all other possibilities and coping mechanisms and unable to cope with the mental noise and sleep disturbance any longer (perimenopause definitely made it impossible) i decided to look at a private assessment for ADHD as too many of my symptoms fitted. I cannot fault the service provided here. Everyone Has been helpful and supportive throughout. In addition I recently had my 12 year old daughters school flag concerns which I am not surprised about at given my recent diagnosis (and my oldest daughters clear undiagnosed ADHD) which resulted in a referral to CAMHS. With a waiting list of now 4 years, we have decided to have her assessed through diverse diagnostics also as we are confident with their services.

13 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear that you have felt supported throughout both your assessment and medication journey, and that our team has helped make the process a positive one during what can often be a challenging time.

It’s particularly encouraging to know that your experience has given you the confidence to choose our service for your daughter’s assessment as well. We appreciate your trust in our team and are grateful for your kind feedback.

Noté 5 sur 5 étoiles

I was made to feel at ease on my…

I was made to feel at ease on my consultation and really understood.
The communication is great and really fast.
My next steps are my assessment which I received really fast compared to what the nhs is like.
Feel at ease knowing I can contact and have a good communication
Would highly recommend 🤍

10 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you felt understood and at ease during your consultation, and that our team’s communication has been clear and responsive throughout.

It’s encouraging to know the assessment process has moved forward quickly and that you feel confident reaching out whenever you need support. We appreciate your recommendation and wish you all the best for the next stage of your journey.

Noté 5 sur 5 étoiles

10/10 my experience matched my…

10/10 my experience matched my expectations, warm, friendly, supportive & professional.

11 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear your experience felt warm, supportive and professional, and that the service met your expectations.

Noté 5 sur 5 étoiles

Great initial call wor he Rebekah…

Great initial call wor he Rebekah really put my mind at ease. Procedure was explained really clearly and i know exactly what the next steps are- definitely recommend:

9 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your feedback. We’re glad to hear Rebekah helped put your mind at ease and that the process and next steps were explained clearly during your initial call.

It’s encouraging to know you felt informed and supported from the outset, and we appreciate your recommendation.

Noté 5 sur 5 étoiles

Good experience with this company

Good experience with this company. Have been using for about a year now. A few hiccups with prescription delivery previously, but I appreciate the accountability and dedication to set things right and deliver good service. The team are very friendly. Particular thanks to Pete, who has lead my medication reviews. I can tell he is a genuine advocate for ADHD care. He provides an organised and streamlined approach and is an overall nice guy.

10 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re pleased to hear that, despite some earlier prescription delivery issues, you felt supported by our team’s commitment to resolving them and providing good ongoing care.

It’s especially encouraging to hear your feedback about Pete. We’re glad his structured approach, clinical support and advocacy for ADHD care have had a positive impact on your treatment journey. We appreciate your continued trust in our team.

Noté 5 sur 5 étoiles

Great service

Great service. Friendly, professionsional, help and advice.

8 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re pleased to hear you found our team friendly, professional and supportive throughout your experience.

It’s encouraging to know the help and advice provided were valuable, and we appreciate you taking the time to share your recommendation.

Noté 5 sur 5 étoiles

Excellent Adult ADHD Support

I thoroughly recommend Diverse Diagnostics for adult ADHD diagnosis and treatment.

The team are extremely friendly, and clearly understand neurodiversity. The forms and emails are a clear reflection of this, designed not to overwhelm but provide clear and unambiguous facts.

I initially scheduled a 15 minute screening call where the team recommended I continue with a full assessment. I was booked in for my appointment a month later. My consultant was brilliant and listened to everything I said, helping me to expand on areas I felt I couldn’t thoroughly explain. I received my diagnosis and a comprehensive report which will satisfy any future queries my employers, the NHS, or anyone else will have.

Following this, I decided to pursue treatment via medication. I was listened to throughout, and Laura clearly understands my individual struggles recommending one medication over another and explaining why my answers led her to this conclusion. I completely agreed with her explanation and felt confident with the decision. It was helped that all the team are extremely personable, relating their own life experience where appropriate to yours, which helped me to build trust and confidence in their expertise.

I’ve only just started a course of treatment but I know that Diverse Diagnostics will be there to support me throughout.

What I will say is that diagnosis and treatment is not cheap. I knew this going in but would be remised if I didn’t mention that you should only seek this treatment option if you have a few hundred quid in disposable cash every month, or confidence that your GP will take you on via shared care.

In any case, I am very happy with my experience with Diverse Diagnostic and grateful to them for helping to change my life!

17 mars 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share such detailed feedback. We’re glad to hear the assessment, report and medication consultation felt clear, supportive and tailored to your individual needs.

It’s encouraging to know our team’s understanding of neurodiversity helped make the process accessible and reassuring, and that Laura’s guidance gave you confidence in your treatment plan. We also appreciate your balanced comments around cost and shared care, as these are important considerations for anyone exploring private assessment and treatment.

Noté 5 sur 5 étoiles

Had my introductory call with Jennifer

Had my introductory call with Jennifer. She was so kind and supportive and talked me through the whole process of being assessed for ADHD. She was very knowledgeable and provided lots of information during the call and in a follow-up email.

5 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Jennifer helped you feel supported and informed during your introductory call, and that the assessment process was explained clearly.

It’s encouraging to know the information provided during the call and follow-up communication helped you feel confident about the next steps.

Noté 5 sur 5 étoiles

Very understanding company and great…

Very understanding company and great service! Highly recommend.

5 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear you found our team understanding and the service supportive throughout your experience.

It’s encouraging to know you would recommend us, and we appreciate you taking the time to share your thoughts.

Noté 4 sur 5 étoiles

Thoughtful Assessment and Reassuring Outcome

Excellent clinical assessment and thoughtful recommendations. The report provided significant reassurance and a clear roadmap for support. The only disappointment was that the report arrived later than anticipated, which reduced its usefulness during an important examination period.

4 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear the assessment and recommendations provided reassurance and a clear plan for support.
We’re sorry the report arrived later than expected, particularly during an important examination period. We appreciate you raising this, as timely reporting is an important part of the service we aim to provide.
We recognise, how important it is that everyone feels listened to and involved throughout the process, and we value feedback like this as it helps us continually review and improve the care we provide. If you would like to discuss your concerns regarding the report process further, please contact our team directly.

Noté 5 sur 5 étoiles

Excellent efficient person on call to…

Excellent efficient person on call to arrange appointments.

3 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear the appointment arrangement was handled efficiently and that the call was helpful.

Noté 5 sur 5 étoiles

I had my initial 15 minute phone…

I had my initial 15 minute phone consultation with Rebekah yesterday. She was brilliant, answered all my questions and made me feel seen.

2 juin 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah was able to answer your questions clearly and help you feel heard and understood during your initial consultation.

It’s encouraging to know you felt supported from the very first step of the process.

Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with Diverse Diagnostics. Everyone involved throughout the process was incredibly helpful, professional, and supportive, making everything very easy and smooth from start to finish. A special thank you to Deianira, who went above and beyond to ensure my son’s assessment was completed on time. I highly recommend Diverse Diagnostics to anyone looking for a professional, efficient, and caring service.

27 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear the process felt smooth, supportive and professional throughout, and that our team was able to make things as straightforward as possible for you and your son.

It’s especially encouraging to hear that Deianira’s support helped ensure the assessment was completed within the required timeframe. We appreciate your recommendation and your kind feedback about our team.

Noté 4 sur 5 étoiles

Response to email good and ordering…

Response to email good and ordering prescriptions straight forward.
Hayley is an outstanding clinician.
I was less impressed with the psychiatrist we saw at the beginning and Lawrence really did not enjoy talking with him. He did not involve lawrence in the discussions. He’s a report was brief and Inaccurate in places. We felt he had not thoroughly listened to us.

29 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your feedback. We’re pleased to hear that communication and prescription management have been straightforward, and that Hayley’s support and clinical care have had a positive impact on your experience.
We also appreciate your comments regarding the initial assessment. We’re sorry to hear that you and Lawrence felt the assessment and report did not fully reflect your experience. As part of our assessment process, clinicians gather information from both the individual and their parents or carers where appropriate, as understanding a person's developmental history is an important element of a comprehensive assessment. However, we recognise how important it is that everyone involved feels listened to, understood and included throughout the process. Feedback such as yours helps us continue to review and improve the care we provide. If you would like to discuss your concerns further, please contact our team directly.

Noté 5 sur 5 étoiles

Excellent from the word go!

From the initial free consultation and throughout the whole process, every member of staff i came across were so friendly, helpful, knowledgeable and made the whole process so simple for myself and my daughter. Although we were seeking a private diagnosis, the focus was on doing what was best for my daughter and not the clinic "money grabbing" like the common perception of private practice. This was a big deal for my daughter at age 10 but she actually came out of her appointments feeling happy! Could not recommend Diverse Diagnostics enough!

28 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear the process felt clear, supportive and centred on what was best for your daughter throughout.

It’s encouraging to know our team helped make such an important assessment feel manageable for both of you, and that your daughter felt comfortable and positive after her appointments.

Noté 5 sur 5 étoiles

Dear Diverse Diagnostics Team,

Dear Diverse Diagnostics Team,

I wanted to take a moment to express my sincere gratitude for the continued support you have shown me since my ASD diagnosis. Navigating services has been incredibly challenging, and your kindness, patience, and guidance have made a profound difference.

Dr Imran and every member of the team have shown a level of compassion and understanding that truly brought tears to my eyes. Your willingness to help, to listen, and to stand with me through each step has been nothing short of life‑changing.

I am deeply grateful and in awe of the consistent care and humanity you show in your work. Thank you for seeing me, supporting me, and making a difficult journey feel less overwhelming.

With heartfelt appreciation,

Deborah.

27 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you, Deborah, for taking the time to share such thoughtful feedback. We’re glad to hear that the support you received following your ASD diagnosis has helped make a challenging journey feel more manageable, and that Dr Imran and the wider team were able to provide the compassion and understanding you needed.

It’s encouraging to know you felt listened to, supported and cared for throughout the process. We wish you all the very best moving forward.

Noté 5 sur 5 étoiles

Good customer service

Deianira was very helpful when I had questions about the process and forms. It’s been a helpful experience overall selecting the relevant option to go for and understanding what’s involved.

27 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for your feedback. We’re glad to hear Deianira was able to provide clear guidance and support with the forms and assessment process, helping you understand the options available and what to expect.

It’s encouraging to know the experience has been helpful and informative so far.

Noté 5 sur 5 étoiles

I’ve had my last two medication review…

I’ve had my last two medication review appointments with Pete Downer and they’ve been really helpful. As someone who really understands ADHD from personal experience, his advice feels very relatable and easy to apply. I thought I was stuck with the side effects of my medications, but it’s been reassuring to learn there are ways to manage things better when someone genuinely wants to help. I really appreciate his support and would definitely recommend him.

27 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Pete’s support and guidance have been helpful, particularly in finding practical ways to manage medication side effects and make treatment work better for you.

It’s encouraging to know his personal insight and clinical approach helped you feel understood and supported during your reviews.

Noté 5 sur 5 étoiles

Excellent service

Diverse Diagnostics supported my daughter right up until her ongoing care was transferred to the NHS, and throughout the whole process we found them excellent.

All the staff were helpful, friendly and professional, and they were always very responsive to any email queries we had. The appointment system worked smoothly, and it was reassuring to see the thorough checks and assessments carried out before medication was commenced, which demonstrated a very high level of professionalism and care.

I would not hesitate to recommend Diverse Diagnostics to others.

26 mai 2026
Avis spontané
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Réponse de Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear your daughter felt well supported throughout her care journey and that the transition to NHS services was smooth.

It’s encouraging to know our team’s communication, professionalism and thorough approach to assessment and medication monitoring helped provide reassurance throughout the process.

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