Diversity Travel Avis 

We have an ongoing relationship with Diversity Travel (particular shout out to Anthony and John) to arrange flexible travel for our Fellows all over the world using charity fares wherever possible. The Bonsai team are responsive and helpful to our own staff team and to our Fellows when they liaise with them directly. They also go above and beyond in supporting us as an organisation by providing us with a large volume of quotes on a short turnaround every year to assist with our budgeting.

Very friendly and responsive team. Thank you, Diversity!

Efficient and good quality service

This was my first time using Diversity Travel and after a few glitches with the online booking system (saying I didn't have permissions) I contacted Diversity by email and Antonia went out of their way to find me and my colleagues a hotel which included a disabled room.
Thank you so much for your assistance and the hotel was great.

Really grateful to Waqar for making a stressful situation so much easier and calmer. He was very patient and helpful and resolved the issue extremely quickly. Thank you Waqar.

Waqar on Diversity's Emergency Helpline managed to get our flight rebooked AFTER it was supposed to have left, when BA wouldn't let my colleague onto the flight because they insisted he needed a transit visa that he didn't actually need.

Very grateful to Diversity, and Antonia in particular, for the great help I had with rearranging a research visit to the USA. She was knowledgeable and patient when we spoke on the phone and very clear when she followed up with emails. A role model to other team members. Thank you Antonia

I used Diversity Travel to organise a trip to Belfast for 30+ students. Diversity Travel organised flights, accommodation, a group visit to a museum, and a group meal. This took a lot of pressure off me to find suitable equivalents from my desk at a large university. It also meant I had a contact when there were minor hiccups. Nadine made a complicated process stress-free. The 4-day trip went really well. I was so impressed with Diversity Travel that we're now organising a trip to Dublin.

At our organisation we often need to book flights for attendees and delegates, and sometimes at quite late notice. Diversity (and in particular, Rob, with mention to Liz and Chloe too) have been so quick and helpful at getting back to us with proposed flights, suggested alternate routes and generally just being wonderful to work with whilst booking travel. It's so hard to make booking travel stress-free, but they are doing it with ease! Thank you.

I have nothing but praise for the hard-working staff at Diversity. I have been working with Renata who has promptly replied to emails, discussed travel plans, and shown great patience when talking on the phone through many international bookings. I think she needs a raise! Thank you.

The travel world has gone nuts - 3 hours to clear security in Denver, Stampede risk at CDG in Paris, canalled flight out of South Africa - and thats just last week. Enter Diversity Travel. Im a lonely President thousands of KMs from home - and last week the team have helped me out of more troubles than I could have imagined - just this minute another flight change. 24/7 response - a special thanks to Matt Smith

I reached out to Diversity Travel when looking for a school trip for year 11 to London.
Kadie was my contact and she was knowledgeable, helpful and kept me up to date all through the quotation process. Would highly recommend.

Renata Sousa used to deal with our organisations account. This recently changed and we were allocated another team, however she recently stepped in and helped us to resolve a costly matter. Many thanks Renata, as always it is a pleasure to connect with you.

Was great working with the Diversity Travel team who were extremely accommodating and helpful with a tricky trip to organise. We couldn't have done it without them and the result was a trip that went extremely smoothly with very happy participants. We'd definitely work with them again on future trips!

It's always worrying using a new company for school travel especially as we've used the same for quite a while, but I decided to take the plunge and see what they could offer. Everything was dealt with efficiently and quickly from the initial enquiry with Kristin to the booking and organisation of the itinerary and fine details with our travel expert, Anoushka. She was so good and made our experience really personal. We had a travel issue - not the companies fault but due to an accident on the way to the ferry terminal which impacted the first day of our itinerary in France and ferry travel. Problems were ironed out smoothly and so professionally, even though I had a slight panic my end! There was no need to worry. Our trip leader used the emergency contact details in France and received outstanding service. So much so, we are booking again for a different destination and really looking forward to it. This could be the start of a beautiful relationship!

Sophia took charge of booking a meeting room in London for our business trip and made very light work of the job - we are very grateful as booking travel and accommodation hasn't proved anywhere near as successful. Thankyou Sophia (Granger)

Our trip was extremely well organised and our students really enjoyed it! We had a cancellation from Chelsea FC but Frankie had this issue rectified on the same day and booked us with Tottenham Hotspur instead which was brilliant! She kept us informed every step of the way and looked after our needs.

We had booked for a financial economics tour of the city but the tour guide gave us a historical tour of the places visited which wasn't necessary for our GCSE Economics students hence the four stars not five. I would happily book through Diversity Travel again but next time ensure that the financial tour was specific to our students' learning needs.

Diversity Travel has provided amazing support making arrangements for a school visit to the US. Special thanks goes to our Diversity Travel Expert Frankie who is incredibly knowledgeable, friendly and helpful. They have kept us updated along the process, made sure all safeguarding and safety checks are carried out and just being a massive support at every stage over what was a rather complicated visit to organise. Thank you so much for helping make it happen!

After some initial confusion with booking, Megan took over and was helpful in securing the flights and transfers we needed for a large group. Megan was always helpful in making the changes we needed to the booking.

Excellent response rate and customer support!