A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat . Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has bee... Voir plus
L'entreprise a répondu
DJ Alexander have managed a property for me for 3 years and are now handling the sale, I could not recommend them enough! Every department I have dealt with have been so helpful and efficient, they re... Voir plus
L'entreprise a répondu
Through working with DJ Alexander, my wife and I were able to find the perfect place to rent in Edinburgh. Our agent, Emma, did a spectacular job of making the process easier at every step of the proc... Voir plus
L'entreprise a répondu
We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.
1 Wemyss Placre, EH3 6DH, Edinburgh, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The issue was resolved quickly and efficiently, and Dora Alves was in communication throughout which was helpful.

Réponse de DJ Alexander
My issue to do with emergency repairs was quickly and pleasantly dealt with by Saif Tufail, Property Relationship Manager.
Douglas Rose
Owner 2/1 8 Viewforth Gardens

Réponse de DJ Alexander
My two friends and I were assisted on a veiwing with Connor, he was so lovely and helpful with answering any questions we had as well as explaining how the next steps of applying for the flat would continue. He also gave us great advice in general with our application!

Réponse de DJ Alexander
Connor Quinn provided a great service for us, he told us every detail we needed to know and never left us confused! I would definitely recommend him to others looking for housing!

Réponse de DJ Alexander
The fast resonse best yet

Réponse de DJ Alexander
Although my previous experience with DJ Alexander has been disappointing regarding repairs, I’d like to recognize the great service I received recently from Saif.
He took full ownership of the issue and ensured the work was carried out quickly and efficiently. His communication was prompt, clear and professional throughout and he kept me updated at every stage. He turned a frustrating situation into something straightforward.
Thanks Saif for your excellent service.

Réponse de DJ Alexander
Caroline was truly amazing in being so helpful for our rental journey. She was warm and friendly and able to answer any question we had - highly recommend her and the team!

Réponse de DJ Alexander
Shannon Patrick the End of Tenancy Property Manager who dealt with my property went above and beyond to make sure that everything ran smoothly. She sorted all issues quickly and efficiently and was very helpful answering my questions and getting me connected to the people I need. Thank you Shannon.

Réponse de DJ Alexander
The will do everything they can to keep every penny of your deposit - be aware! They will create charges just to avoid paying you back even if you leave the flat spotless.

Réponse de DJ Alexander
Laura Mctaggart was absolutely fantastic throughout the entire rental process. She was professional, responsive, and incredibly supportive at every stage, especially when we were working against a very tight deadline.
This move was particularly important because it was for my parents, who are both elderly, and it was an extremely stressful time for our family. Laura went above and beyond to keep everything moving, kept us informed throughout, and did everything she could to help get everything over the line in time for key exchange.
Her kindness, patience, and genuine care made a huge difference during what could have been an overwhelming experience. I honestly can't thank her enough for everything she did, and I wouldn't hesitate to recommend her to anyone looking for someone who truly cares about their clients.
Thank you again, Laura, you made a difficult situation so much easier, and we're incredibly grateful.

Réponse de DJ Alexander
Emma at DJ Alexander could not have been more helpful! We attended a viewing for a flat which we loved, and which Emma was the viewing agent for. When we were slightly unsure of the application process she took the time to speak with us and explain what should be included. We had great help from the general team, particularly Hayley too! We were completely reassured and put at ease.

Réponse de DJ Alexander
Marie was the most helpful agent I could ever ask for. She guided me through the entire process and was so kind. Loved talking to her <3 She is great and so approachable. She made my overall experience with DJ Alexander so much better, as this is my first rental. Thank you

Réponse de DJ Alexander
The moving flat process was a great service and went without any issues. Diane especially was a great help

Réponse de DJ Alexander
Sana Bilal was very kind and helpful during my inspection, she answered all questions I had with professionalism and honesty.

Réponse de DJ Alexander
Had a lovely flat that we really enjoyed living in for the year as students. DJ Alexander however often failed to fix issues that we informed them about, or it took them months and months. In the end, our deposit was halved on return to us, despite the report we were sent indicating good cleanliness. And Alison at DJ Alexander despite furthering the process along ignored our frustrations.

Réponse de DJ Alexander
I had an excellent experience with Jessica Leggate at DJ Alexander, Aberdeen. From the time we were tenants until we successfully completed our move into our own home, Jessica provided exceptional professional service.
She was incredibly thorough, responsive, and supportive throughout the entire process. What stood out most was how proactive she was in keeping me informed after we moved out of the property. She regularly sent updates and detailed reports regarding the progress of everything, giving me complete peace of mind.
This level of communication and professionalism is something I had never experienced with previous letting agents. Jessica went above and beyond to ensure everything was handled efficiently and transparently. I truly appreciate her dedication and would highly recommend both Jessica and DJ Alexander to anyone looking for a reliable and professional letting agent.

Réponse de DJ Alexander
Coming from England, we didn't know the process of buying in Scotland, but Caitlyn Meaney really took time to explain everything and guide us along the journey. It wasn't an easy one, as we had a few bids rejected, but she was always really patient with us, and we finally bought our dream home. Then Kerry Temple managed to close the process in just 5 weeks, which was incredible and again her attention to detail made sure we understood everything involved. Really pleased with the whole service; couldn't have wished for more.

Réponse de DJ Alexander
In the process of renting my first flat in Edinburgh as a fresh graduate, and Cameron Lindsay has been a great correspondent- providing prompt and really helpful guidance on accepting an offer! Jen Cabrera was also amazing with showing us the flat, again being helpful and giving great advice with the application process.

Réponse de DJ Alexander
Very quick to respond to my maintenance issue. Problem resolved quickly and Mhairi Bain, the Property Relationship Manager was very helpful and lovely! Thank you.

Réponse de DJ Alexander
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.