A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat . Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has bee... Voir plus
L'entreprise a répondu
DJ Alexander have managed a property for me for 3 years and are now handling the sale, I could not recommend them enough! Every department I have dealt with have been so helpful and efficient, they re... Voir plus
L'entreprise a répondu
Through working with DJ Alexander, my wife and I were able to find the perfect place to rent in Edinburgh. Our agent, Emma, did a spectacular job of making the process easier at every step of the proc... Voir plus
L'entreprise a répondu
We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.
1 Wemyss Placre, EH3 6DH, Edinburgh, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The viewing process was very smooth and stress-free from start to finish. The agents were friendly, professional, and easy to communicate with. I would especially like to mention Joye, who was amazing throughout the property viewing and the whole process. She was welcoming, helpful, and genuinely pleasant to speak with, which made the experience much more comfortable. Overall, I had a very positive experience with the agency and would happily recommend them.

Réponse de DJ Alexander
Working with Ellie, Brandon and Calumn has made the whole process incredibly enjoyable and stress-free.
From the initial viewing until everything was signed, they were happy to help where needed and have gone above and beyond to answer any queries.
Can't thank them enough!

Réponse de DJ Alexander
1st interaction with this company was them threatening me to pay for damage done by someone else to a shared front door. 2nd interaction was them telling me work will be getting done on my apartment. Starting date they gave me was wrong, the finishing date was wrong and even the work being done turned out to be wrong. Didn't want to take any responsibility when this impacted me. 3rd interaction with this company was them illegally increasing my rent twice inside 12 months. They denied this was illegal and then ignored my emails until I phoned their head office and demanded a response. Conveniently it was only after I had moved out and they had increased the price again for the next tenant they then admitted they had acted illegally and that it shouldn't of happened. They'll mess you around, ignore you and even break the law. Avoid.

Réponse de DJ Alexander
Dj Alexander made our move in experience very easy and with little to no stress. We want to give a big shout out to Eve and Chloe, who were both really helpful and catered to our every need. Thanks again

Réponse de DJ Alexander
I called up to ask a request - to find out if someone could help me with finding various legal documents for a flat I bought through Grants Property Management 7 years ago. Grants changed their name to Sandstone before beingvtaken over by DJ Alexander in 2024. I thought I was probably asking for the impossible request however Leandra Brown from the Edinburgh office went the extra mile for me. I was so impressed by her attitude. Nothing was too much or too difficult. She was super efficient on the phone and told me that she would love to help track down the info I needed. She said it might take a while but she would get onto it straight away. Anyway, much to my surprise she emailed me back within the hour to tell me she had found everything I asked her for. I was so grateful to Leandra. I hope she gets to read this because I had wanted to write to the boss of D J Alexander to let them know how good the service I had received was. She went over and above what I was expecting. First class service Leandra. Thank you.

Réponse de DJ Alexander
Having rented from them for 18 months I have nothing negative to say about them, only positive. Always quick to answer queries, quick with repairs and incredibly friendly staff especially Alisha Simpson who made the whole process seamless and was incredibly supportive and friendly

Réponse de DJ Alexander

Réponse de DJ Alexander
Eve Mack (Property Manager) was active and supportive during the early tenancy confirmation days. Her coordination helped us to make decisions and take action on related things in a timely manner. Thanks to the DJ Alexander team, including the field personnel who showed us the property.

Réponse de DJ Alexander
Our property has been under DJ Alexander management for 10 years and we have recently had a tenancy transfer, which required some property upgrades and maintenance. Thanks to Emma Fairgrieve for managing the everything so quickly, comprehensively and for being so patient with us.

Réponse de DJ Alexander
Connor was fantastic in getting us started in our rental journey. He answered all questions in a timely and detailed manner.

Réponse de DJ Alexander
I let my Property through Dj Alexander and the company was able to find the tenant quickly. There was quite a bit of work required to turn around and there were some delays however Amy O'Neil, End of Tenancy Property Relationship Manager was able to take charge close the pending works. She also found that some of the works were not required and was able to adjust this with the contractor and we added value in the bathroom. All in all, good service

Réponse de DJ Alexander
I just rented a house in Glasgow via Dj Alexander. Caroline met us at the viewing she was amazing made everything easy. She replied to every question even when it was a weekend end. Refrening and moving process was all done smoothly and promptly. Even when hading over the keys Caroline met us at the property and made sure everything was OK before she left. I Highly recommend them.

Réponse de DJ Alexander
Great service and Alexandra Holzbarova helped has at every step of the process and ensured everything went smoothly and quickly.

Réponse de DJ Alexander
Sana Bilal was very helpful and helped move things along quickly.

Réponse de DJ Alexander
I had a great experience over the phone with DJ Alexander. My son had a query for one of the properties as he is moving to Edinburgh for university. Phoebe in the letting department was fantastic on the phone. Really patient and answered all the questions I had without rushing and really put my mind and my sons mind at ease as we were concerned about property availability close to September! I hope to deal with her again when the time comes to finding a property! Thank you.

Réponse de DJ Alexander
Great experience over all. Great comms and quick process. Helpful every step of the way. Thank you!

Réponse de DJ Alexander
Recently Harrison from DJ Alexander helped me with an issue with a lack of hot water in my flat. He handled the issue promptly and in a v friendly and helpful manner. Great customer service!

Réponse de DJ Alexander
Campbell has made our transition seamless and keeps us upto date with the on goings with our property.
He makes sure the flats are upto date with inspections and gives detailed account of any issues

Réponse de DJ Alexander
I had a very positive experience with Ikenna Njoku, Property Relationship Manager. The washing machine replacement was arranged and completed within just a week, which was much faster than expected. Communication was clear throughout the process, and everything was handled efficiently and professionally. I really appreciated the quick response and smooth coordination. Thank you again for the excellent support and service.

Réponse de DJ Alexander
Really excellent and responsive service. Proactive and easy to deal with. My main recent dealing has been with Shannon Patrick who is the End of Service Property Manager. I live overseas so good communication is necessary. Shannon has been excellent. Really happy with the service.

Réponse de DJ Alexander
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.