DJ Alexander Avis 

2 687
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat . Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has bee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

DJ Alexander have managed a property for me for 3 years and are now handling the sale, I could not recommend them enough! Every department I have dealt with have been so helpful and efficient, they re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Through working with DJ Alexander, my wife and I were able to find the perfect place to rent in Edinburgh. Our agent, Emma, did a spectacular job of making the process easier at every step of the proc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers
  2. Agence immobilière industrielle

Écrit par l'entreprise

We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(2 687)

766 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No response

Applied for a property after viewing via one of there female employees who didn’t have the decency to respond to my application or tell me I was unsuccessful, unprofessional.

30 avril 2026
Avis spontané
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Réponse de DJ Alexander

Dear Andy,
Thank you for taking the time to leave a review, we appreciate your feedback. We are happy to look into any issues you experienced, please contact customerservice@djalexander.co.uk for furhter assistance.
Kind regards,
DJ Alexander Customer Service Team

Noté 5 sur 5 étoiles

I had an issue with Fridge in my flat

I had an issue with Fridge in my flat. It stopped working and no room to store the food. I raised it to DJ Alexander and Ikenna Njoku, Property Relationship Manager handled the issue. He sent me the electrician on priority to check and arranged a replacement promptly. Thanks for prominent support from him and the problem is solved.

22 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Lakshman, for this excellent review. We will pass this onto Ikenna and the Team.

Noté 5 sur 5 étoiles

Great communication from Amy

Great communication from Amy keeping me informed as to required 'end of tenancy' works, and providing updates complete with photos.

27 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you Ian, for this excellent review. We will pass this onto Amy and the Team.

Noté 5 sur 5 étoiles

Would highly recommend and use again

Throughout our time renting with DJ Alexander we have had an extremely positive experience from start to finish. If any issue was ever presented they were very attentive and proactive about the situation and kept us highly updated with regular and timely replies. When moving out of our rented property Associate End of Tenancy Property Manager Anna Scott did an incredible job with providing sustainable information to ensure we were able to secure our deposit back! Would highly recommend!

19 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Amy, for this excellent review. We will pass this onto Amy and the Team.

Noté 5 sur 5 étoiles

Moving home

In what can be a very stressful experience of moving home, this was not the case with DJ Alexander’s as the process was simple and easy. Our property manager Katie was extremely helpful throughout the process and was attentive to our needs and was helpful with any queries or issues we had.

18 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, William, for this excellent review. We will pass this onto Katie and the Team.

Noté 4 sur 5 étoiles

Great Staff and Quick Turnaround!

Connor Quinn was exceptionally helpful and made the process quick and simple. We didn’t feel stressed at all, and we heard back very quickly after applying. Good vibes all around!

26 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Willa, for this great review. We will pass this onto Connor and the Team.

Noté 5 sur 5 étoiles

It was a a great experience.

It was a a great experience.
Robin was so helpful from viewing to prompt getting the keys on the day we moved in.
I'm grateful.

8 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, for this excellent review. We will pass this onto Robin and the team.

Noté 5 sur 5 étoiles

We are renting a property through DJ…

We are renting a property through DJ Alexander and have had an issue with some of the locks within the property. We reached out to DJ Alexander through the emergency request option as it was a bank holiday weekend and one of their employees, Mhairi Bain, responded and had a locksmith out to help us with our issue really efficiently. The issue was resolved without any hassle and she made it super easy for us both. Thanks Mhairi!

26 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Michael, for this excellent review. We will pass this onto Mhairi and the Team.

Noté 5 sur 5 étoiles

Sana super helpful

Sana was super hepful and was quick to respond to all our questions about the property.

26 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Rosie, for this excellent review. We will pass this onto Sana and the Team.

Noté 5 sur 5 étoiles

Connor Quinn at DJ Alexander provided…

Connor Quinn at DJ Alexander provided an excellent service throughout the letting process. He was professional, friendly, and always quick to respond to any questions I had. He kept me informed at every stage and made the whole experience smooth and stress-free.

I really appreciated his support and clear communication, and I’d happily recommend both Connor and DJ Alexander to anyone looking to rent a property. Thanks again for all your help!

18 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Manjusha, for this excellent review. We will pass this onto Connor and the Team.

Noté 5 sur 5 étoiles

Kelsey Mclachlan was super helpful

Kelsey Mclachlan was super helpful, was happy to answer any and all queries and made the process super smooth!
Thank you Kelsey <3

25 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Bradley, for this excellent review. We will pass this onto Kelsey and the Team.

Noté 5 sur 5 étoiles

Excellent and personal service!

Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.

24 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Paul, for this excellent review. We will pass this onto Stephanie, Abigail and the Team.

Noté 5 sur 5 étoiles

I had a lovely viewing experience with…

I had a lovely viewing experience with Ellen Clow who arrived promptly to show me around a property I was interested in, answered all questions I had and was kind and professional in her approach. While exploring the rent market can be difficult and overwhelming, Ellen was very helpful in ensuring a smooth viewing process.

21 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, for this excellent review. We will pass this onto Ellen and the Team.

Noté 5 sur 5 étoiles

Connor Quinn conducted our flat…

Connor Quinn conducted our flat inspection and was very efficient and professional, answering any questions we had. Overall great service.

22 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Cath, for this excellent review. We will pass this onto Connor and the Team.

Noté 5 sur 5 étoiles

friendly and professional

friendly and professional

22 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Puchatek, for this excellent review. We will pass this onto the Team.

Noté 5 sur 5 étoiles

In the process of moving to Scotland…

In the process of moving to Scotland and looking for a long term rental to allow us to find our forever home - our challenge was having two dogs as most home owners would not entertain pets!! Having spoken to Jill @ the Inverurie office she accessed our situation and found us a home which is truly beautiful. So many thanks to Jill and the team for making this a very smooth process and no stress!!

22 mai 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Graeme, for this excellent review. We will pass this onto Jill and the Team.

Noté 5 sur 5 étoiles

Jess Leggate (Aberdeen) has been…

Jess Leggate (Aberdeen) has been brilliant through leaving process of my tenant and keeping my right and correct with all the next steps to re-advertise.

28 avril 2026
Avis spontané
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Réponse de DJ Alexander

Thank you, Lyndsay, for this excellent review. We will pass this onto Jess and the team.

Noté 1 sur 5 étoiles

Attempted robbery

When you move in the place will have plenty of issues and then when moving out DJ Alexander will attempt to steal your deposit or add extra charges by claiming these issues were done by you. DJ Alexander will also deliberately not reply to your leaving notice to secure extra pro rata payments. Do not rent from this letting agency.

22 mai 2026
Avis spontané
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Réponse de DJ Alexander

Dear Evan,
Thank you for taking the time to leave a review, We appreciate your feedback. We are happy to look into any issues you have experienced, please email customerservice@djalexander.co.uk for further assistance.
Kind regards,
DJ Alexander Customer Service Team.

Noté 1 sur 5 étoiles

I wouldn’t even give it a star if I…

I wouldn’t even give it a star if I could. Absolutely appalling behaviour from this company. What they aren’t telling you about these houses or at least my experience is the people.. or person.. surrounding it. And the cardboard like house. Every step I took was a complaint waiting to be made by the downstairs neighbour, after 4 years of complaints and begging the Dj Alexander to change the floor they COMPLETELY ignored and denied doing so. We experienced constant abuse and repetitive harassment from our down stairs neighbour meaning we had to contact the police and nearly order a restraining order, due to the constant noise. Due to the lack of ANY effort to change the floors. After contacting them to leave the apartment and find somewhere new they illegally tried charging a price for a reference. Which in Scotland is completely illegal. And if you had any sense youd think twice about doing that next time, the house was as thin as paper. You can’t walk around without hearing everyone’s conversation. And getting 14 bangs and a good few rude words from the downstairs neighbour. the furniture provided are as cheap as can get and fall apart after a year of not months. Sorry to the next person who has to deal with these people. Embarrassing. 🤢

22 mai 2025
Avis spontané
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Réponse de DJ Alexander

Dear Marcus,
Thank you for taking the time to write a review, we appreciate your feedback. We are happy to help with any issues you have experienced, please email customerservice@djalexander.co.uk for further assistance.
Kind Regards,
DJ Alexander Customer Service Team.

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