A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
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A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Voir plus
L'entreprise a répondu
I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat . Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has bee... Voir plus
L'entreprise a répondu
DJ Alexander have managed a property for me for 3 years and are now handling the sale, I could not recommend them enough! Every department I have dealt with have been so helpful and efficient, they re... Voir plus
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Through working with DJ Alexander, my wife and I were able to find the perfect place to rent in Edinburgh. Our agent, Emma, did a spectacular job of making the process easier at every step of the proc... Voir plus
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We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.
1 Wemyss Placre, EH3 6DH, Edinburgh, Royaume-Uni
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Applied for a property after viewing via one of there female employees who didn’t have the decency to respond to my application or tell me I was unsuccessful, unprofessional.

Réponse de DJ Alexander
I had an issue with Fridge in my flat. It stopped working and no room to store the food. I raised it to DJ Alexander and Ikenna Njoku, Property Relationship Manager handled the issue. He sent me the electrician on priority to check and arranged a replacement promptly. Thanks for prominent support from him and the problem is solved.

Réponse de DJ Alexander
Great communication from Amy keeping me informed as to required 'end of tenancy' works, and providing updates complete with photos.

Réponse de DJ Alexander
Throughout our time renting with DJ Alexander we have had an extremely positive experience from start to finish. If any issue was ever presented they were very attentive and proactive about the situation and kept us highly updated with regular and timely replies. When moving out of our rented property Associate End of Tenancy Property Manager Anna Scott did an incredible job with providing sustainable information to ensure we were able to secure our deposit back! Would highly recommend!

Réponse de DJ Alexander
In what can be a very stressful experience of moving home, this was not the case with DJ Alexander’s as the process was simple and easy. Our property manager Katie was extremely helpful throughout the process and was attentive to our needs and was helpful with any queries or issues we had.

Réponse de DJ Alexander
Connor Quinn was exceptionally helpful and made the process quick and simple. We didn’t feel stressed at all, and we heard back very quickly after applying. Good vibes all around!

Réponse de DJ Alexander
It was a a great experience.
Robin was so helpful from viewing to prompt getting the keys on the day we moved in.
I'm grateful.

Réponse de DJ Alexander
We are renting a property through DJ Alexander and have had an issue with some of the locks within the property. We reached out to DJ Alexander through the emergency request option as it was a bank holiday weekend and one of their employees, Mhairi Bain, responded and had a locksmith out to help us with our issue really efficiently. The issue was resolved without any hassle and she made it super easy for us both. Thanks Mhairi!

Réponse de DJ Alexander
Sana was super hepful and was quick to respond to all our questions about the property.

Réponse de DJ Alexander
Connor Quinn at DJ Alexander provided an excellent service throughout the letting process. He was professional, friendly, and always quick to respond to any questions I had. He kept me informed at every stage and made the whole experience smooth and stress-free.
I really appreciated his support and clear communication, and I’d happily recommend both Connor and DJ Alexander to anyone looking to rent a property. Thanks again for all your help!

Réponse de DJ Alexander
Kelsey Mclachlan was super helpful, was happy to answer any and all queries and made the process super smooth!
Thank you Kelsey <3

Réponse de DJ Alexander
Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.

Réponse de DJ Alexander
I had a lovely viewing experience with Ellen Clow who arrived promptly to show me around a property I was interested in, answered all questions I had and was kind and professional in her approach. While exploring the rent market can be difficult and overwhelming, Ellen was very helpful in ensuring a smooth viewing process.

Réponse de DJ Alexander
Connor Quinn conducted our flat inspection and was very efficient and professional, answering any questions we had. Overall great service.

Réponse de DJ Alexander
In the process of moving to Scotland and looking for a long term rental to allow us to find our forever home - our challenge was having two dogs as most home owners would not entertain pets!! Having spoken to Jill @ the Inverurie office she accessed our situation and found us a home which is truly beautiful. So many thanks to Jill and the team for making this a very smooth process and no stress!!

Réponse de DJ Alexander
Jess Leggate (Aberdeen) has been brilliant through leaving process of my tenant and keeping my right and correct with all the next steps to re-advertise.

Réponse de DJ Alexander
When you move in the place will have plenty of issues and then when moving out DJ Alexander will attempt to steal your deposit or add extra charges by claiming these issues were done by you. DJ Alexander will also deliberately not reply to your leaving notice to secure extra pro rata payments. Do not rent from this letting agency.

Réponse de DJ Alexander
I wouldn’t even give it a star if I could. Absolutely appalling behaviour from this company. What they aren’t telling you about these houses or at least my experience is the people.. or person.. surrounding it. And the cardboard like house. Every step I took was a complaint waiting to be made by the downstairs neighbour, after 4 years of complaints and begging the Dj Alexander to change the floor they COMPLETELY ignored and denied doing so. We experienced constant abuse and repetitive harassment from our down stairs neighbour meaning we had to contact the police and nearly order a restraining order, due to the constant noise. Due to the lack of ANY effort to change the floors. After contacting them to leave the apartment and find somewhere new they illegally tried charging a price for a reference. Which in Scotland is completely illegal. And if you had any sense youd think twice about doing that next time, the house was as thin as paper. You can’t walk around without hearing everyone’s conversation. And getting 14 bangs and a good few rude words from the downstairs neighbour. the furniture provided are as cheap as can get and fall apart after a year of not months. Sorry to the next person who has to deal with these people. Embarrassing. 🤢

Réponse de DJ Alexander
Alisha was very thorough and listened to my issues raised during the propwrty inspection. Very professional.

Réponse de DJ Alexander
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