DJ CITY Avis 

Great, friendly service and helpful advice on products from Brad. Would definitely shop here again

Surprised by their high business review score on the website? Or why most of their products have 5-star ratings? They use a review platform that allows them to delete any reviews about the product or business itself. They deleted my negative reviews about the product I purchased and also the review I left about the business. They are obviously deleting reviews to show fake, higher review scores about their business and products. They are not using one of the real review platforms, like Trustpilot, because it's much more verified, and they can't manipulate the review scores.

Didn’t really know what we were looking for exactly, so wanted somewhere physical to actually talk to someone. These guys were awesome.

Awesome advice, great products. Thoroughly recommend DJ city

The employee that helped me was very helpful and helped me find what I needed easily

I purchased what was supposed to be the most expensive lighting system available and tested it the same night. One of the moving heads turned out to be defective, so I returned to the store the next day.
Upon arrival, a young and enthusiastic sales rep assisted me, and we were both shocked to discover that his colleague had sold me the wrong model, a cheaper model, and an open-box unit—all presented as a brand-new premium product.
To make matters worse, the sales rep who originally sold it to me didn’t offer any apology or acknowledgment, even while standing right there as the issue was uncovered.
Future customers should be aware of this experience and double-check what they are being sold before leaving the store.

I recently purchased a Yamaha MG06 and encountered a small issue with the switch. After a brief discussion with Anthony, he promptly assisted me in swapping it for another unit without any hassle. The process was quick, professional, and stress-free.

Thank you, Anthony, for the excellent service, highly recommended!

GK

Katy had very good customer service.

Few weeks ago my husband bought a speaker in DJ City in Malaga. Unfortunately we've given the wrong one however they are very willing to give us the right one and return the wrong one though we've use it twice already.

DJ City, Malaga WA
I had great service 11 months ago when I bought my speaker system and I've been very happy with the product. I'm a celebrant and at a wedding rehearsal today, one of the wireless microphones stopped working.

I went back to DJ City Malaga this afternoon and they made everything really easy and solved my problem. They swapped over the whole system as it was still under warranty. They also let me open up the new one, in store, to check everything was working. I've got a wedding tomorrow and can't afford to take anything for granted.

I'll definitely try these guys first for any audio needs in future. I prefer dealing with a shop that doesn't try to be everything. These guys do all manner of audio systems and know their products.

Tim is proactive, energetic and helpful.

Thank you!

Staff were helpful and knowledgeable

Friendly & helpful stuff.
Super happy with the dj mixer.

Purchased a light bar which stopped working 2 months on. So what, sometimes gear fails… took it in for warranty and they replaced straight away. Legendary team in the brissy store keeping pro’s working!!

Very helpful and gave us online price in store

Workers are very helpful

I went to buy some dj stuff and it was great costumer service and really nice staff

Have purchased numerous times and no problem there, but a new DBR speaker was not working properly. was sent back for repairs and 2 months on still not back, asked for replacement instead but there happy for me to keep renting weekly at my expense rather then send me mine, or a new replacement for the faulty one. so far have spent $1100 hiring to make up for my speaker that hasn't even been used yet and needed repair...... still waiting

Shop was excellent, very good communication

Katie were very helpful and friendly. Was a pleasure doing business again at DJ city Mansfield ☺️🙏🙏

Went into the Ringwood store to have a look at some lights and beginner sound system for my daughter, the gentleman Reilly was incredibly helpful! Highly recommend, can’t speak highly enough of his service <3