Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have no words for this business. Bottom line is I ordered 3 items in December 2025 which were marked as "in stock". In Ferbruary I finally received a package which was one item short. It is now April 2026, I am still waiting for the missing item. The customer service is abyssmal. No help at all, just blank statements like "we'll look into it" or they don't answer at all. Please avoid at all costs
Absolute scam of a business, I placed 3 different orders 7 months ago and all I get is excuses that the orders will ship next week. I spent over 550 USD and got nothing in return. Pure garbage. I will file a complaint with the Portuguese Better Business and also will warn others on all their social media to never buy from them. A bunch of thieves, I don't know how they can be in business with all these horrible reviews and bad experiences from everybody. Shame on them.
Merce mai arrivata e credo mai spedita, nonostante mi abbiano fornito un tracking che comunque non viene riconosciuto dal corriere che dicono di utilizzare.
Evitate di pagare senza utilizzare PayPal.
This company provided a tracking number showing only “shipping label created,” but the order was never shipped or delivered. Customer support has been completely unresponsive for months.
After reading numerous similar reviews, it is clear this is not an isolated case but a repeated practice. I would strongly warn others to avoid ordering from this site.
ordered for 200+ euros beginning of december 2025. they do not respond and are not sending the order. Just a scam website
Total fraud! The store wasn't sending my order, so when I asked about it, they created a false shipping order to make it look like my items were sent to me! Ignored my request for a refund.
Absolute SCAM company. They sent a fake tracking number which showed shipping lable created, but never picked up. After a few weeks I emailed asking if they could look into it. They did respond and say they would. then no response to multiple emails for the next few weeks. I contacted the shipper they used and they confrimed no package was ever picked up. I filed a complaint with my CC company and they reveresed the charge and THEN I was bombarded with emails from the company telling me shipping takes a long time and please cancel the chargeback or they will stop delivery ( of items they never shipped of course) They kept sending the same tracking information to "prove" they sent it. and pushing me to cancel my chargeback. 100% scam company do NOT purchase anything from them!
I made an order there, not only the delivery took months (without warnings or explanations) but it also arrived incomplete. The customer service doesn't answer whether it's by mail or WhatsApp. I'm never gonna see my money again : do not buy on this website.
I pre-ordered several products a long time ago. When they finally claimed to have shipped them, they gave me a tracking code that didn’t work. It’s been over two months now, and I still haven’t received any proper response or update that makes me believe I’ll ever get my order.
This is the first and definitely the last time I’ll ever order from this store.
Terribili !!!!!
Materiale arrivato rotto ed incompleto
Sono 2 mesi che attendo nuova consegna.
The worst online model store. I've been waiting for my order for over a year. They gave me a fake tracking number and they don't even answer my messages anymore. I want my money back!
Hice 3 pedidos de unos 150 euros de valor y nunca me llegaron ni contestan mis correos electrónicos, incluso el pedido a desaparecido de la app Shop, no contestan los WhatsApp, no compréis aquí nunca ,sino perderéis vuestro tiempo y vuestro dinero.
I order a glue. The product came completely dry . I talk to the owner to give me a solution with no answer . I payd 20€ for a glue for nothing.
My order from 7 month ago ist still not complete, although everything should be available.
contact via whatsapp but only excuses.
No modelkit and no money back.
Never again!!!
Orders 2 Months ago. Still nothing received. They do not respond in your e-mail. Do not buy from this company
Ik heb op in januari wat besteld en nog steeds niet geleverd.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
