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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wear suits for a living. These suits were excellent and the quality was very good despite the low price tag. I will definitely be shopping again and some of the other attorneys have inquired where I... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Did not receive a jacket hanger with my shipment. I let customer service know and they did not propose a solution. I have shopped with dobell numerous times and always received a hanger, and this time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour hommes
  2. Magasin de vêtements

Écrit par l'entreprise

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Dobell

Réponse de Dobell

Good morning Svetlana,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Purchasing on line through Dobell.com…

Purchasing on line through Dobell.com was a pleasant experience to say the least!
Accessed there web site to see they're extensive selection of quality British clothing
I chose a tweed sports jacket in a size I thought I'd fit into.
The Jacket was delivered within less than a week and upon it arrival I realized I've gained some weight and the jacket was more than a bit snug. The Jacket had arrived along with simple instructions how to exchange and or return items purchased from Dobell.
The replacement jacket (in next size Larger) arrive within the week
A pleasant experience to say the least
A true five star rating with I rarely find buying on line

6 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Bryan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

I was looking for a specific jacket

I was looking for a specific jacket. You guys had exactly what I was looking for. The styling is really classic. I’ll definitely buy more from you.

4 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Tom,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Good merchandise

Good merchandise; good website; good quality; good prices; fast delivery

3 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Nice coat

Nice coat! Very fast shipping.

2 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Very good quality product

Very good quality product. Good fit. Rapid delivery

2 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Good looking and comfy

Easy, fast and a great fit. It’s very comfortable and good looking

25 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 1 sur 5 étoiles

Shipping Fee for Refund.

I had to pay for shipping for it to come and pay again for shipping for a refund.

25 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Kimberly,

Thanks for taking the time to leave your review, we do not currently supply free returns in the US, we are a UK based company and already contribute 50% of the shipping charges from us to US customers.

As we continue to grow the brand in US, we have a view to opening up a warehouse in US, this will aid free shipping and returns in which you have come to expect locally but is just not sustainable at the moment.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Excellent quality for the price and…

Excellent quality for the price and smooth international shipping experience

2 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 1 sur 5 étoiles

Terrible service

Terrible service, agents are clueless. When I placed the order it didn’t mention anywhere throughout payment process that the item is is not available at the time of order or preorder, otherwise wouldn’t have not placed the order.
Now on inquiry only through the email as there is no telephone no available for customer, agents are rude and clueless.
We are the customers and has every right to order or not, or to inquire. At the end of the day it’s customer who pays and you earn through them.
Please improve your efficiency of the company and improve the customer service agents professionalism.
Thank you,
Saleem Zaidi

29 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Dr Zaidi,

Thanks for taking the time to leave your review, sorry to see you have not received the experience you expected and I will look into this for you.

I can confirm these are new vests from a new supplier and have been on pre-sale since they where shipped, we expect to receive them this week.

On the product page in red righting, just below the size selection it states these items are on pre-sale and your order will be shipped once items come into stock. Also next to each size out of stock it states the week commencing when we would expect to ship your order.

Looking at your communication with our CS team I can see the above has been communicated with you already and can't see any evidence of rudeness but apologise if you feel otherwise.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

It was here in great time

It was here in great time. We loved it but had to return due to it being too small

1 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

great suit and great customer service

great suit and great customer service. more to be ordered shortly

1 décembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Fast shipping and the quality was…

Fast shipping and the quality was amazing.

30 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Great product fast delivery

Great product fast delivery

30 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Michael,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Dobell has great suits at very…

Dobell has great suits at very reasonable prices. I have 10 suits from this company, the cut of their suits fit me perfectly. All I have to do is get the pants hemmed. The quality and durability of the suits are second to none. I always look forward to their new seasonal styles.

29 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning DAvid,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles
Logo de Dobell

Réponse de Dobell

Good morning Brain,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, merchandise as expected, good value, quick ship with updates along the way through day of delivery.

26 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Maurine,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles

I will be ordering from Dobell again

I will be ordering from Dobell again. The shipping was very prompt with notifications at every step of the process. The tweed jacket is very high quality with an excellent fit.

25 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Alex,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 5 sur 5 étoiles
Logo de Dobell

Réponse de Dobell

Good morning Marik,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Noté 1 sur 5 étoiles

Paid $40 for 1-2 day delivery and…

Paid $40 for 1-2 day delivery and package didn't c9me until end of day 3. Customer service is non-existant

25 novembre 2024
Logo de Dobell

Réponse de Dobell

Good morning Ron,

Thanks for taking the time to leave your review, sorry to see your delivery was a day late, I have now refunded you this.

Customer Service can be reached at info@dobell.com and I have taken a look and can see you had communications with the team.

All the best
Dave
Customer Services, Operations & Logistics Manager

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