DODL completed my LISA transfer to allow me to complete on the 3rd July in 2 working days rather than 10. When I escalated it Samuel helped me out and tried to get me the quick turnaround I needed eve... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first po... Voir plus
L'entreprise a répondu
Low fees. 0.15 percent per year of account, minimum 1 quid a month easy. App itself could use 2 factor authentication and maybe add trend lines to show price change of investments. I would also... Voir plus
L'entreprise a répondu
As a novice investor I’m delighted with the dodl app. Breaks down complicated choices into something simple and easy to understand. A great way to get started I think. I’m learning as I go, and am gai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de AJ Bell Dodl
Écrit par l'entreprise
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Coordonnées de contact
Royaume-Uni
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excellent
558 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very police customer service rep and…
Very police customer service rep and was able to help me straight away.
6 mai 2026
Réponse de AJ Bell Dodl
Good afternoon Dale
Thank you for leaving us a review! We’re really pleased to hear that you found our customer service polite and that your query was resolved straight away.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Réponse de AJ Bell Dodl
Good afternoon
Thank you for leaving us a review! We’re really pleased to hear such positive feedback about our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Excellent support experience
Samuel was very fast in answering and always helpful. Many thanks!
1 mai 2026
Réponse de AJ Bell Dodl
Good afternoon
We're happy to hear that the support was helpful and fast. We appreciate you taking the time to leave us this great feedback.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel has been very polite and quick
Samuel has been very polite and quick. Very happy with the service
23 avril 2026
Réponse de AJ Bell Dodl
Good morning Sajad
We're happy to hear that you had a positive experience with our prompt and courteous service. Thank you for sharing your kind feedback with us!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Jess
Very helpful
22 avril 2026
Réponse de AJ Bell Dodl
Good morning Raez
Thank you for leaving us a review! It's brilliant to hear that you found our team so helpful.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Réponse de AJ Bell Dodl
Good afternoon John
Thank you for leaving us a review! We’re pleased to hear that you had a positive experience with our team.
If there's anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts – your feedback helps us improve.
If you have any further queries, please don't hesitate to get in touch.
Best wishes
Joe
Réponse de AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re pleased to hear that you had a positive experience with Beth.
If there's anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts – your feedback helps us improve.
If you have any further queries, please don't hesitate to get in touch.
Best wishes
Joe
Réponse de AJ Bell Dodl
Good morning Aaron
Thank you for leaving us a review! We’re really pleased to hear that Beth replied so quickly and was able to get the problem resolved for you. We’ll be sure to pass your kind feedback on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
A very easy and productive online…
A very easy and productive online investment platform . Quick response by knowledgeable agents .
2 avril 2026
Réponse de AJ Bell Dodl
Good morning Diana
Thank you for leaving us a review! We’re really pleased to hear that you’ve found our platform easy to use, and that our team responded quickly with the information you needed.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Dodl fails to execute orders
Dodl consistently fails to execute orders, despite being submitted well ahead of their own cut off times. This could have been 'ok' years ago but is no longer acceptable. Unfortunately, they also fail to recognise their poor service and financial loss caused to investors due to their delays.
PS for Toby: no need for that as I've already raised a complaint with Dodl and Dodl replied in a way which I find unsatisfactory.
30 mars 2026
Avis spontané
Réponse de AJ Bell Dodl
Good morning
Thank you for leaving us a review. I am sorry to hear you are not happy with the service provided.
I have sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
Best wishes
Toby
Responders were very helpful and…
Responders were very helpful and efficient putting me onto the right people for help.
Problem resolved smoothly with the great help given and a very easy phone call to make.
Thank you again for the help.
26 mars 2026
Réponse de AJ Bell Dodl
Good morning Maxwell
Thank you for leaving us a review! We're really pleased to hear that our team were so helpful.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great assistance and banking platform!
21 mars 2026
Réponse de AJ Bell Dodl
Good afternoon Lydia
Thank you for leaving us a review! We're delighted to hear that you've had a positive experience with us.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Clear instructions
Bethany was helpful and very clear in responding to my queries. It was also very quick and I understand what I need to do.
21 mars 2026
Réponse de AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re really pleased to hear that Bethany was so helpful and clear when responding to your queries. We'll be sure to pass your kind words on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Asked for assistance with a special…
Asked for assistance with a special offer and within an hour in a hour all was resolved.
20 mars 2026
Réponse de AJ Bell Dodl
Good afternoon Samuel
Thank you for leaving us a review! We’re really pleased to hear that our team were able to resolve your query so quickly.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great response and easy communication
Great response and easy communication. Always ready to answer any questions I have. Thank you
18 mars 2026
Réponse de AJ Bell Dodl
Good morning Aura
Thank you for leaving us a review! We’re really pleased to hear that you've found our communication clear and straightforward.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel was very helpul
18 mars 2026
Réponse de AJ Bell Dodl
Good morning Eamon
Thank you for leaving us a review! We’re really pleased to hear that Samuel was so helpful. We'll be sure to pass your kind words on to him.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Réponse de AJ Bell Dodl
Good afternoon John
Thank you for leaving us a review! We’re really pleased to hear that you received such a prompt response from our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Poor information online
I’m trying to help my grandchildren set up LISAs. Dodl appears to have lower charges than most………. together with less information (which can of course be gleaned elsewhere). However other reviewers say it has far fewer investments to choose from. So what can you choose? For the life of me I can’t find any info online. I don’t want to download the app since it’s not for my use. How does one find out? For instance, does it offer Investment Trusts, like say City of London IT or Murray International? There’s no way I’ll suggest my ‘green’ grandchildren buy a pig in a poke!
I see below that A J Bell Dodl requires more information. I just want to know what shares my grandchildren could invest in, since dodl doesn’t offer the full range of investments that AJ Bell offers.I couldn’t find a link on the website. I’m sorry if that wasn’t clear from my original review. I’m still waiting.
James from DODL has now contacted me, very helpful and sent me a link by email. It wouldn’t work on my iPad but did on my iPhone.So I’m now better informed. So I’ve updated the 1 star to 3 stars, but it’s a pity the information wasn’t easily available in the first place. Thank you, James.
15 mars 2026
Avis spontané
Réponse de AJ Bell Dodl
Good morning Muriel
Thank you for leaving us a review. We’re sorry to hear that you haven’t had a positive experience with us and that you’ve struggled to find the information you needed.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
I contacted Dodl ro find out if my…
I contacted Dodl ro find out if my money would be protected by FSCS but they pointed me to their website and their pdf which says its FSCS guarantee protection. But i checked on FSCS website it clearly says your money is NOT protected.
How can they advertise that it's FSCS protected? Watch out, always check officially. I won't put my money with Dodl.
12 mars 2026
Avis spontané
Réponse de AJ Bell Dodl
Good afternoon
Thank you for leaving us a review. I’m sorry to hear about the confusion you experienced when checking the FSCS information for Dodl.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
Best wishes
Joe
Responded when I need it the most to…
Responded when I need it the most to complete a form
9 mars 2026
Réponse de AJ Bell Dodl
Good morning Mary
Thank you for leaving us a review! We’re really pleased to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
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