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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great product. Great response when had an issue. Great at following up and making sure all went well. I will definitely purchase again

Noté 5 sur 5 étoiles

It’s rare you find such a wonderful company.The owner was super helpful listening to my problems with my fussy dogs.Couldn’t have been a more pleasant experience.Thoroughly recommended .Thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

My elderly border has kidney issues and started to have accidents in the house. It was upsetting her and us. After looking at products and reading ingredients and other reviews I thought I'd try the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered once before from you & was really pleased how quickly the tablets worked. Our dog Skye started having little accidents a while ago & started on these tablets, we stopped giving her them gradu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

Dog's Lounge supplies UK customers with natural supplements for their furry friends.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

420 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(420)

26 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Customer Service

Product I ordered was dispatched really quickly and I received my order much quicker than I was expecting.

19 février 2023
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Réponse de Dog's Lounge

Hi Peta, We're happy to hear your order arrived on time. Thank you for taking the time to share your experience :)

Noté 5 sur 5 étoiles

Dog's Lounge are fab!

The website is so easy to use and has lots of useful information.
The orders arrive quickly and are packaged well and attractively, at the same time being environmentally friendly.
I received a free gift and a personalised message which really makes you feel valued as a customer. Lovely!

3 février 2023
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Réponse de Dog's Lounge

Thank you very much, Laura, for the lovely review! We're so happy to hear about your positive experience :)

Noté 5 sur 5 étoiles

Fabulous treats that the dog loves

Fabulous treats that the dog loves and great customer service.

2 février 2023
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Réponse de Dog's Lounge

Thank you, Jen, for sharing your experience. We're very happy to hear your pup loves the treats :)

Noté 5 sur 5 étoiles

Stellar customer service

My picky dog absolutely refuses to touch these treats. They smell quite strong, so all efforts to hide them in other foods she likes have been fruitless.
Customer service (Paulina) has been so patient, offering all sorts of tips to get our dog to take the supplements.
None worked, sadly. But I can't fault the absolutely stellar customer service and rapid, kind communication.

17 janvier 2023
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Réponse de Dog's Lounge

Thank you for taking the time to share your experience with our brand. We're very sorry your pup didn't like the chews, but we hope you will find another product that will work. All the best!

Noté 5 sur 5 étoiles

Great service very easy to order

Great service very easy to order. Hopefully they will work then I will definitely order more.

7 janvier 2023
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Réponse de Dog's Lounge

That's great to hear, Stephanie. We hope the supplements are working!

Noté 5 sur 5 étoiles

Excellent service as usual

Excellent service as usual. Products we buy from here really do make a big difference. Thankyou.

4 janvier 2023
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Réponse de Dog's Lounge

Thank you, David. We're so happy to hear our supplements help your pup!

Noté 5 sur 5 étoiles

Very Speedy!!!!!

3 janvier 2023
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Réponse de Dog's Lounge

Glad to hear your order arrived on time, considering many Royal Mail strikes during December

Noté 5 sur 5 étoiles

What a treat!

What great products & personal service. Our dog is very happy we are looking after him with delicious treats. I will definitely be reordering and recommending these products.

12 décembre 2022
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Réponse de Dog's Lounge

Thank you, Nerys! We're glad to hear about your positive experience with our brand :)

Noté 5 sur 5 étoiles

Joint supplements

It's been over a week and still have not recieved my order. Whether its due to the recent postal strikes I don't know. Item says shipped but no info given on royal mail tracking.
So an update. 3 hours after posting this my order turned up. The ordering was easy and the goods arrived well packed. Love the container pots, so cute. Hopefully these will help ease my dogs stiffness. Thank you Dogs lounge for your reply.

10 décembre 2022
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Réponse de Dog's Lounge

Hi Maria,
We're very sorry to hear you still haven't received your order. Yes, you're correct - there are massive delays caused by the Royal Mail strikes, unfortunately. We do all we can to ship our parcels as soon as possible; however, as soon as they leave our facility, there's nothing else we can do to speed up the delivery. We added a pop-up on our website to notify our customers about the strikes and possible delays and to give them the option to pay for the courier service to avoid delays. You chose the free standard shipping, meaning your parcel was sent using Royal Mail. All I can do at this point is kindly ask for your patience. I understand this is not ideal, but deliveries take longer than usual, given the Christmas period and the strikes. If you don't receive your order next week, please email us so we can resolve this for you.
Wishing you a great weekend,
Paulina

Noté 5 sur 5 étoiles

Great experience

Store is easy to find the items you want. Purchases are quick & easy
Delivery is quick & efficient

25 novembre 2022
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Réponse de Dog's Lounge

Thank you, Maxine! We're glad to hear you had a positive shopping experience with us :)

Noté 5 sur 5 étoiles

Lovely helpful people

Lovely helpful people. Doing their best in the face of postal strikes.

2 décembre 2022
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Réponse de Dog's Lounge

Thank you very much for your kind words, Jenny. We really appreciate it!

Noté 5 sur 5 étoiles

Delivery

Very fast delivery

3 décembre 2022
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Réponse de Dog's Lounge

Thank you, Mark! We're glad to hear your order arrived promptly :)

Noté 5 sur 5 étoiles

I have always found this company to be excellent…

I have always found this company to be excellent. Speedy service, good products, very personable and willing to help. They have that personal touch which instills confidence in the customer.

17 novembre 2022
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Réponse de Dog's Lounge

Thanks so much, Sandra, for sharing your feedback. We're glad to hear about your positive experience with our company and we're always here to help :)

Noté 5 sur 5 étoiles

Berri and Omega tablets

My 12 year old golden retriever Bear, was diagnosed in March 2022 with anal gland cancer which was causing him to pass blood in his urine. I started him off on the Berri tablets which i have on subscription for him and I can honestly say the blood has completely stopped. The vet cannot offer any other explanation so I can only assume it is down to these tablets. Also, Dog's Lounge sent me a complimentary container of the Omega tablets to try so I started giving them to both of my dogs and not only have I seen a massive improvement in both of their mobilities, I have noticed their coats are so much softer and shiny too and have received lots of comments from other dog walkers at our local park who have also noticed so I now have these on subscription too. I can't rate this company and their products highly enough and have recommended them to anyone who will listen.

11 novembre 2022
Avis spontané
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Réponse de Dog's Lounge

Thank you very much, Sarah, for taking the time and sharing your experience with our products. Your review made our day! We're glad to hear both supplements helped your pups and hope they will continue doing so 🧡

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