I would have rated them higher until today. However, after being pleased with the two previous boxes I sent them, they totally rejected and returned the third. I don't see the point in sending them an... Voir plus
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Fastest service in this field and pays more than others I've tried. Make note that take items regardless of condition so broken screens on phones need not sit in your drawer. I encourage people if you... Voir plus
Communication was swift; I took 10 days to pack my items & they didn’t chase me for an update during this time. Paperwork was simple to complete & easily sent items back via Royal Mail (no cost to mys... Voir plus
Very informative initial pack. I hadn't done this before and didn't know what an exhaustive range of items that could be included. Everything I needed was in the information pack and it was easy to se... Voir plus
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Easy to arrange from ordering the…
Easy to arrange from ordering the prepaid returns label and the communication recieved once items received by them to send you your offer price and then being pain almost instantly. Highly recommended service for all those unwanted items you have laying around the house. Thank you DSOI 5*
Very friendly and easy to use,
Very friendly and easy to use
Fair offer made
Once excepted money in bank same day
Very impressed with the service
Very impressed with the service , very prompt communication making everything super easy and also very compassionate
Very easy to use & quick
Very easy to use & quick to get a reply, money was in the bank straight away after agreeing the price
Scammers, claim to dispose of your items! Beware!!
Absolute scammers, after I sent the items (worth £1500) have not heard about it for 2 months, when reached out they say they did not received it. After few days of pushing somehow they did managed to find it. However after that for months were claiming they wait for their valuators. And finally when I prompted them they said it was too long and they disposed of my items!!! Lawsuit in progress!
Don't sit on it = Pass the buck.
Don't sit on it = Pass the buck.. . What a disappointing experience with a company that do not meet their promise's. Insured for missing items sent up to £750. Sent 23 items in a large box which did not get delivered using their supplied return Royal Mail label. They passed the responsibility onto me, but Royal mail said it was the supplier of the returns label to file a claim. Absolute shambles of a company. Steer Clear.
Brilliant service my 1st time using…
Brilliant service my 1st time using them would recommend to my friends
The service was quick and everything…
The service was quick and everything they promised they delivered. The pack arrived swiftly, was easy to deal with and administer, and didn’t cost me anything to post. They replied quickly with more than I expected. When I agreed the money was in my account in under 30 mins.
Super fast service
Super fast service! Next day (after posting) payment for my unwanted items.
Texted as requested (rather than calling) - due to my work commitments.
Would have liked to make a little more money, but isn’t that always the case…
Would definitely consider using them again.
Avoid
Sent 8 items- two iPads, an iPhone X, three iPods and two good quality digital cameras.All were in good working order. I didn’t expect that I would be able to Retire from the proceeds of the sale but the offer I was sent was ridiculous and with no justification as to how they had come to the figure….£10.71!! When I refused the offer it was increased to the princely sum of £20. The phone alone was worth £50, so I asked for the items returning. An absolute joke of a company. Avoid at all costs!!!
EXACTLY WHAT,S “on the tin” Cash promptly in the bank
EXACTLY WHAT,S “on top tin” Cash promptly in the Bank
Rubbish
Rubbish! Sent an item and did not hear anything for two weeks, then received the item back with no explanation!
Easy to use, but don't expect a good price
On the positive side, they are extremely efficient at sending out the selling pack and it has very clear instructions, and they'll text to make sure you've received it.
On the negative side, they'll offer a very low price. I spoke to a local jeweller who said they'll always offer far more than online places. I was offered about £185 for 5 gold rings, plus silver cutlery and assorted bits of jewellery, which I thought was an insult. After some bartering, I got them up to £300. However if I ever sell just jewellery again, I won't waste my time going to Don't sit on it, I'd go to a jeweller.
Very easy to use
Very easy to use and a very quick service, also a very good price for the items I was selling, would definitely recommend
The service was extremely quick and…
The service was extremely quick and efficient - we received a text message to say our postage bag was on the way, a second text to say they had received it and then a phone call explaining the valuation - we accepted their offer and received our money within minutes - I would definitely use them again
Scammers, disingenuous, utter waste of time
Sent items, per the radio ad & their website "we buy all your unwanted old items in ANY AGE OR CONDITION". This is in fact not true, they wish to authenticate/verify items, if I had kept the receipts I would have sold the items. Condition cannot be poor... It took 10 days for them to return the items to me. Do not waste your time with this company, they are selective with what they accept/offer. Should be reported to Trading Standards for false advertising.
I sent off well over £1000 of both gold…
I sent off well over £1000 of both gold & silver jewellery. They tried to tell me that a 18ct gold ring from Sri Lanka wasn’t gold but gold tone.
They affected me £240 in total. I had including a wedding band that weighed 4grams - the going rate for 9ct gold today (2/2/26) is £36 per gram - £144 for the wedding band alone.
I have asked for my entire package to be returned to me. I hope everything I sent will be returned. I also sent silver bullion - which they said was not real.
I do not recommend don’t sit on it to anyone.
It's very easy
It's very easy. Fill up the bag with your items. Full and clear instructions are included. I wasn't sure whether there would be any value in some items but sent them anyway. I got a prompt phone call to say the value. And the money is transferred straight away into my bank account. It could not be simpler?
Very happy
Very quick service from start to finish and the pay offered was more money than cash cow. Thanks 👍
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