Their team was extremely sweet and helpful throughout the process. And after having done research for many places considering their services I would say it is also well priced!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time a... Voir plus
They have awful customer service, extremely negligent, and charge you even after you’ve already paid. Upon re delivery my crockery came back broken and one of my boxes looked like it had been opened a... Voir plus
L'entreprise a répondu
Absolutely rubbish. Split my 11 items into several shipping numbers (which some have the same number) which caused DHL delays and hard to track my items. It took more than a month to have 10 items bac... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We make Student Storage simple. No hidden charges. Our prices include everything. Great service.
Coordonnées de contact
Door2Door Student Storage, Bristol, ., Royaume-Uni
- info@door2doorstudentstorage.com
- door2doorstudentstorage.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy pickup and redelivery, good storage
All packing materials were sent quickly, the pickup was easy and seamless despite living on a 4th-floor dorm. All my items were returned without damage and redelivery was super convenient. 100% would recommend

Réponse de Door2Door Student Storage
Caring Family Business
They never disappoint with their attentive service from delivering the empty boxes to you and returning them after storage. Personalised delivery and pick-up times make my move-ins and move-outs as seamless as possible by their in-house team. I definitely recommend Door2Door Storage having Used Door2Door Student Storage for three consecutive years in Bath.

Réponse de Door2Door Student Storage
good services
good services, but not a huge fan of the re-delivery fee. Especially with it being double the delivery fee. Would have preferred if this was made known to me when it was suggested as an option over the phone. Otherwise, they pick up, store and re deliver your stuff. What more could you ask for?
The personnel is understanding
The personnel is understanding, friendly, and everything was thoroughly taken care of. Overall, a superb service.

Réponse de Door2Door Student Storage
Awful communication
Awful service, bad communication. Both during my delivery and redelivery days I was waiting for the full day with no allocated timeslot even though I requested it multiple times. The two stars are given because it's relatively cheap. I guess you get what you pay...
Friendly, professional and highly recommended.
Would recommend to students wanting to store their boxes for an uncertain period. It saves the hassle of moving the boxes from your accommodation to the storage space and back. The helpers were friendly to move the boxes. The only downside is that when ordering redelivery there would be a charge of 6 pounds per box.

Réponse de Door2Door Student Storage
experiences
The staffs are so friendly , the delivery is on time. make me no worries about my stuff

Réponse de Door2Door Student Storage
Absolutely terrible
Absolutely terrible. They were late on my delivery and re-delivery. Also they managed to break a lot of my stuff even though I wrapped it up to the extreme. Which they advised no less! Terrible customer service as well. They just dismissed me as though nothing happened and everything was fine. Awful!

Réponse de Door2Door Student Storage
Efficient and Friendly Delivery
Izzy and Tilly delivered our boxes so efficiently. They were super friendly and would 100% recommend their service again!

Réponse de Door2Door Student Storage
If I could give 10 stars I would!
If I could give 10 stars I would! Every aspect of this process of packing up my daughter’s belongings for summer storage was easy. Website booking, communication, quality of boxes, supplies provided, follow up etc. I booked online from Canada after some help from Jessica (awesome) for determining how many boxes we would need, the boxes were delivered on time to my daughter’s halls of residence. We decided to add her suitcase for storage and Jessica was very helpful with adjusting the order. Then we filled the boxes and they were picked up on time and without fuss. Even the DHL driver was great! Highly recommend this service!!!

Réponse de Door2Door Student Storage
Terrible experience
Terrible experience. KEEP AWAY.
I'm a student in Cardiff and pay for my boxes storage. The day of collection a was given 1 hour time slot (from 10.25 to 11.25 am). I went the the agreed meeting point 15 min in advance. After 2 hours I was still waiting and wrote to ask for information (NO phone number available). They told me to be patiente and wait.
I wait until 6 pm outside with my boxes. They stopped to reply at about 4 pm, so I called directly DHL and they told me that the driver went at 10.15 am - but I was there and saw no one.....
I had to find a different solution and no one get in touch with me asking where the boxes are....

Réponse de Door2Door Student Storage
D2D are awesome!!
The team are super friendly and helpful. Have been using D2D since 2020 and have never been disappointed by their quality of customer support and service.

Réponse de Door2Door Student Storage
Whole process went smoothly
The whole process was smooth and easy! Both the delivery of materials and collection of boxes went without a hitch and the two staff members who assisted were very friendly :) Responses via email were also answered super quick. Will definitely book again if I need storage in the future!

Réponse de Door2Door Student Storage
So efficient and friendly
such lovely people and made the whole process easy. Materials were sent within a day when needed and were good quality as well. Responses for enquiries were so fast and helpful.

Réponse de Door2Door Student Storage
Best student storage and transportation…
Best student storage and transportation company in the uk.. by far!!!!! Used them for my daughter in Bristol for storage and then for delivery in London. Great fast service delivery with a very human touch! Richard, in particular, helped us when we had to change our delivery time/address several times! Such a relief to receive this flexible, accommodating and supportive service! Thank you Richard and team!!!
Brilliant service and useful staff
one of a kind service
We had enquired with many places regarding storage over the summer but the one main drawback in all these places was they wouldn’t pick up or drop off. Door 2 Door did what other companies didn’t do and it makes a great difference for international students especially. They were ready to provide us with cartons depending on our requirements and accommodated us kindly when the cartons were not delivered on time by another company. They also accommodated us on the delivery time and literally dropped off our son’s things to his room. We found them efficient and appreciated that they were in constant communication with us. Their prices are reasonable and we found them extremely trustworthy. Would highly recommend them and they will be the only company we call upon hereafter. Thank you Door2Door
Both girls extremely nice and helpful!

Réponse de Door2Door Student Storage
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







