Door Closers USA Avis 

100
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Watched good YouTube video put out by this company on how to replace commercial storefront door deadbolt lock. To confirm parts needed, I texted them photos and they responded quickly. Ordered parts a... Voir plus

Noté 5 sur 5 étoiles

I was just hired as Church maintenance and some of our doors are not closing properly. Your guy showed me how to adjust closet speed and latch speed. Which was a great help.

Noté 5 sur 5 étoiles

The team met my needs/demands and went above and beyond to satisfy my needs! They helped me save money while fixing my problem.

Noté 5 sur 5 étoiles

The accessibility in our facility has greatly improved since I recently bought an ADA Handicap Door from Door Closers USA. The door works properly and conforms with all applicable ADA guidelines. Thei... Voir plus

À propos de l'entreprise

  1. Fabricant de portes

Écrit par l'entreprise

Since 1997, we have been leading the industry in commercial door production and replacement hardware components. If you are a professional, contractor, or business owner we can help provide you with high quality USA manufactured doors and replacement parts or hardware.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(100)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Watched good YouTube video put out by…

Watched good YouTube video put out by this company on how to replace commercial storefront door deadbolt lock. To confirm parts needed, I texted them photos and they responded quickly. Ordered parts and exactly what I needed. Watched video again and installation went smooth. Order arrived very timely and packaged well in box. Absolutely I will use this company again and have bookmarked their website.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jackie is a ROCK STAR

Jackie is a ROCK STAR. She is the Miley Cyrus of door locks. The Pink of fire doors. The Joan Jett of key cylinders. She helped me quickly and efficiently with skilled expertise. I will certainly shop with Door Closers USA again. Thank you so much!!!

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent company!

Excellent company! I worked with Nick on getting some doors for a project, and he was above and beyond! He was friendly, helpful, personable, and just all-around an awesome guy! I'm in Los Angeles, and I still will choose to work with them when I can! They are reliable! I 100% recommend them!!!

19 août 2024
Avis spontané
Noté 5 sur 5 étoiles

The accessibility in our facility has…

The accessibility in our facility has greatly improved since I recently bought an ADA Handicap Door from Door Closers USA. The door works properly and conforms with all applicable ADA guidelines. Their staff was really helpful in guiding me toward the ideal product. The quality was excellent and the installation process was simple. Door Closers USA is highly recommended!

5 septembre 2024
Noté 5 sur 5 étoiles

Doors closers went above and beyond our…

Doors closers went above and beyond our expectations when we recently installed Commercial Fire doors. The doors satisfy all safety requirements and are robust and dependable. Their staff helped us choose the best model for our facility's requirements by guiding us through the selection process. I strongly recommend their caliber and experience!

30 janvier 2024
Noté 1 sur 5 étoiles

READ THE RETURN policy

READ THE RETURN policy, "all of the products listed on our website are not returnable." They won't even exchange (after offering to do so in an email) an item that was not special order. DO NOT USE THIS COMPANY!

6 mars 2024
Avis spontané
Logo de Door Closers USA

Réponse de Door Closers USA

Hi Dawn,

We are sorry you are upset! We always try to help our customers out the best we can. You originally purchased a commercial door closer from us in aluminum finish (which is a painted finish) on 12/5/23. We shipped it out immediately. You contacted us back on 2/5/24 (2 months after) to see if we could do an exchange for a "brushed nickel" finish. Brushed nickel finish falls under what's considered a "plated finish" which is a chemical process that essentially plates the door closer providing a better resistance to corrosion. This is not a standard finish and would be a special order type item which usually results in a 3-4 week lead time minimum as well as a price difference of anywhere from 2 to 3 times the price of a standard painted aluminum finish.

Nick, did respond to you and notified you we would be more than happy to accept a return even though at this point the purchase was made over 3 months ago, so long as the items are unopened and unused. Nick did state that returns are subject to a 30% restocking fee and provided you the return instructions. However, we never received any further response from you.

We can still accept a return even though it is over 3 months old and over the 30 day return policy. Please just respond back to the email thread with Nick or follow the instructions Nick provided so that we can process the return.

Thank you,
Door Closers USA Team

Noté 5 sur 5 étoiles

Great customer service

I found Door Closers USA online and they’ve given me first rate service. Our project is in California and everything I’ve ordered has been well made and received timely. Great customer service from Nick and the entire team.

16 février 2024
Avis spontané
Noté 5 sur 5 étoiles

My sales representative Gary was very…

My sales representative Gary was very kind, helpful and professional. He made it so easy for me to place my order without any confusion or difficulty. I really appreciated that.
Thank you, Corinne

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Very helpful, knowledge and polite. Thanks Nick for your assistance!

5 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered a product from a deceptive…

Ordered a product from a deceptive photo. /I contacted the company how seemed helpful at first but stopped responding to questions when trying to make sure I got the correct product. The sales department sent me an email with two links for the product. One of the links would not work. I asked multiple times for the part number but was never given the number. The other link work but was the higher priced option and had items I did not need. I was charged 30% restocking fee for returning the item and not doing an exchange.

4 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Bait N Switch Company

Ordered a Dorma ED250 operator.
Paid for expedited shipping and it took 5 days to receive the wrong operator.
Nicholas tells me they provided a comparable equal to what I ordered.
I call it bait n switch.
You purchase a BMW and take home a KIA.
Take your business elsewhere.
These on line so called companies with No Listed Phone Numbers are SCAM Artist.

11 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered part for EFCO door

Ordered part for EFCO door, it did not fit the door. The sales manager Nicolas O....says I must not have an Efco door. I then sent him a picture of the EFCO Door Badge. They have no phone number, you can not discuss the problem. Once he received the picture,....crickets. Worst Customer service ever, no tech support, nothing. Take the money and run....don't look back.....bad scene.....

6 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Ordered a part kit

Ordered a part kit, paid for overnite shipping, got nervous because one email said shipper cancelled my shipment, was just sitting down to call and find out what's up when FedEx walks thru the door with my part 12:06 EST incredible service from both seller and shipper 10 Stars in my opinion Thank you so much

18 mars 2020
Avis spontané

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