As someone that was diagnosed with chronic regional pain syndrome (CRPS), my blood flow in my foot has decreased dramatically. There isn't enough I can say about the need for D'Oxyva. I have researche... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Look, it took another month for that company to respond. With the non existence of customer service and a logistics department which is like a ship without a rudder, at best this company simply won't... Voir plus
L'entreprise a répondu
I ordered on 11/3/23 and paid for it through Amazon Pay as they said they were having a problem with PayPal. I finally received the applicator on 12/5/23 but without the cartridges is it totally unusa... Voir plus
L'entreprise a répondu
I purchased D'oxyva primarily to alleviate symptoms associated with a vaccine injury (fatigue and pain). I spoke to a company representative to learn more about the device and their return policy sin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements de traitement du diabète
- Fabricant de technologies médicales
- Entreprise pharmaceutique
- Podologue
- Centre d'amincissement
- Programme de bien-être
Écrit par l'entreprise
Our latest customer reviews are available at Google My Business and Maps. Post a review to our profile: https://g.page/r/CczJ98NVO9n8EBE/review Enhance Your Daily Routine With A Clinically-Validated Regenerative Technology Targeting the Underlying Conditions When dealing with disturbing health problems, like chronic fatigue, non-healing wounds, or reduced athletic endurance, D’OXYVA® is the non-invasive technology you can trust. Based on over two-dozen exceptionally successful clinical studies, D’OXYVA (deoxyhemoglobin vasodilator) delivers consistent and powerful immediate and long-term results based on Nobel Prize-winning scientific advances. Groundbreaking evidence is being collected by world-class medical scientists and doctors at eighteen of the top twenty ranked U.S. universities such as UCLA, MIT, YALE, HARVARD, NORTHWESTERN, DREXEL, USC and others. Rest assured you are in good hands with an established decade-long record of zero adverse event reports and hundreds of thousands of successful applications in over three dozen countries.
Coordonnées de contact
301 N. Lake Ave., STE 600, 91101, Pasadena, Etats-Unis
- 1 (888) 836-9982
- info@doxyva.com
- doxyva.com
No refund if you don't get results
I purchased D'oxyva primarily to alleviate symptoms associated with a vaccine injury (fatigue and pain). I spoke to a company representative to learn more about the device and their return policy since it is an expensive device and was told to keep a log of my perfusion index numbers as this would suffice if I were to request a refund in the future. They told me they virtually never have to give out refunds because they can always find a protocol that works for everyone. Since I was desperate to find something for my condition, I purchased the device and was told to use it 2x per day for a month as that was the standard protocol that works for most people. Unfortunately my symptoms did not improve after using the device 2x per day for a little over a month. I was told to use it more frequently for a few more weeks, but I could not afford it. I had hopes that the standard protocol would be enough to see results so that I could switch to a maintenance schedule where I didn't need to spend as much. I provided my log as originally advised and was told this was not enough data for a refund. They requested a perfusion test that my doctor hadn't heard of and my long COVID doctor called it a scam, so it was not possible to get support on monitoring this outside of my own log keeping. This company wanted to me to keep trying their device using a new protocol if I covered the cost partially, but I was not able to continue investing in this treatment, especially after seeing no results. I advise anyone who wants to try this device to understand that you will not be able to get a refund unless you provide all the documentation and tests they require, as your own logs will not be enough. Getting a refund is not a simple process as they make it seem - even if you don't get results, they will insist the device works and to continue using it. I did not benefit from this device at all and lost over $800.
27 avril 2025
Avis spontané
Réponse : D'Oxyva
Dear Karyna,
To set the record straight, our technology was validated with dozens of groundbreaking studies over a decade by world-renowned doctors and scientists via double-blind, randomized, placebo-controlled human trials at prestigious institutions such as Penn State University. Any doctor who does not know what an FDA-approved Skin Perfusion Pressure or Ultrasound test is should not be taken seriously. Below is your own email to us about your account that our product is improving your peripheral blood flow as measured with the fingertip oximeter we provide for free with the purchase of each product bundle. While we cannot guarantee the specific outcomes for every single person on their own schedule with the generally recommended regimen, we had told you that we gladly provide a full refund if you could validate your results with a licensed physician.
We hope you understand that this process is about the efficacy of our products and for the benefit of our customers. Such refund requests are incredibly rare and we need to understand the details of each case. While we believe our customers are honest, some measurements and their own personal assessments may not always provide the full picture. Our refund policy stated on our website clearly states that we might ask for expert validation of results besides the self-reported oximeter readings to grant eligibility for a full refund. We might offer partial refunds in some cases. According to our experience, this process makes the most sense and provides the most value to our customers as well.
-------
Hello,
I started using D'oxyva on February 19th and used it twice a day until March 23rd, using it once a day after. While my perfusion numbers seem better after using it for a couple hours, I'm not experiencing improved symptoms. I purchased this device to alleviate vaccine injury symptoms such as fatigue, muscle pain, and neuropathy. Is it possible to still take advantage of the refund policy? I spent a lot and used three boxes of cartridges and don't feel better. Thank you.
------
Please contact us directly if you'd like to get a refund.
Sincerely,
Susan D.
The D'OXYVA Customer Satisfaction Team
I ordered on 11/3/23 and paid for it…
I ordered on 11/3/23 and paid for it through Amazon Pay as they said they were having a problem with PayPal. I finally received the applicator on 12/5/23 but without the cartridges is it totally unusable. The cartridges have not arrived. Many emails, chats and phone calls go unanswered. There isn’t anyone there to answer the phone and they do not call back when you leave a message. It seems that a person named John is the only person running the entire show. It really is a scam and should be reported to the Attorney General for California.
3 novembre 2023
Avis spontané
Réponse : D'Oxyva
Dear Ruth,
Thank you for your feedback. We strive for excellence and honest customer feedback is highly valuable to us.
Our 100% response rate under an hour is publicly available on Google Maps, you can always reach us via live chat at doxyva.com, email at info@doxyva.com, phone at 1-888-8DOXYVA, and you can schedule a call with our nurses and customer care experts within 24 hours.
Apologies for the wait! Your package is in transit within our logistics network and it is estimated to be delivered to its final destination sometime next week.
Please expect more email updates from info@doxyva.com with your shipment tracking details in the next few days.
Like I'd mentioned to you in an earlier email, our new fulfillment center is fixing the gaps in our logistics network by the end of this month. Demand is skyrocketing for our products and our company is investing in growing capacity as fast as regulations allow it. This is a very unique product and our main business is our FDA-cleared products for hospitals. We are just starting to make this version available at these lower prices to a larger population due to several factors. This has been under test marketing and people are lucky to get access to it now.
PLEASE CONFIRM RECEIPT OF THIS MESSAGE BY REPLYING: YES
We are very glad to make this powerful technology with zero adverse event reports available to more people at these amazing prices. Biotech is an extremely challenging, lengthy, and costly business. No wonder it typically takes $2 billion and over a decade to launch a new so-called blockbuster treatment on the market.
For example, the U.S. Food and Drug Administration (FDA), the Department of Transportation, and a host of other agencies conduct regular inspections at the various factories and fulfillment centers in our domestic and international supply chains on a random basis that can cause some delays with some product deliveries sometimes. Acts of God and more prevalent unforeseen events at our various critical vendors such as wars, trade policies, and political instability can have severe negative impacts on our operations at certain times.
Our mission is helping people and our prices reflect on that when compared to the exceptionally rare benefits of our products. Our periodical promotional price discounts reflect on the longer-than-usual delivery lead times. Our prices will not stay this low for much longer.
Many of us are nurses here and we understand the importance of our products in people’s lives. You will be receiving your shipment tracking and products very soon. Thank you for your patience while we work hard at getting your order delivered as fast as possible!
P.S. For your information, costs have skyrocketed across the board, while service quality has plummeted virtually everywhere. Our company is under great pressure to increase prices. Our logistics teams are constantly analyzing and improving our systems considering all the extreme external challenges and limitations.
Thank you for your business and I really hope you'll start enjoying the exceptional benefits of our products very soon!
Take care!
Carla M.
The D’OXYVA Customer Satisfaction Team
Don't give them your money! Scam!
I've been waiting 3 months for the $525 product to arrive. There is no way to get in touch with anyone. any message you receive is from a bot. The website is still up and taking money from people who are looking for help for their serious health problems. Shame on them!
13 décembre 2023
Avis spontané
Réponse : D'Oxyva
Dear Laura,
You have just recently confirmed receiving our email with a shipment update by replying to our email. Our publicly available 100% reply rate within an hour is on Google Maps. You can always schedule a call with any of our nurses and customer care members via email at info@doxyva.com, live chat at doxyva.com, and phone at 1-888-8DOXYVA. We're here to help!
Apologies for the wait! Your package is in transit within our logistics network and it is estimated to be delivered to its final destination sometime next week.
Please expect more email updates from info@doxyva.com with your shipment tracking details in the next few days.
We are very glad to make this powerful technology with zero adverse event reports available to more people at these amazing prices. Biotech is an extremely challenging, lengthy, and costly business. No wonder it typically takes $2 billion and over a decade to launch a new blockbuster treatment on the market.
Our mission is to help people and our prices reflect that when compared to the exceptionally rare benefits of our products. Our periodical promotional price discounts reflect on the longer-than-usual delivery lead times. Our prices will not stay this low for much longer.
Many of us are nurses here and we understand how important our products are in people's lives. You will be receiving your shipment tracking and products very soon. Thank you for your patience while we work hard at getting your order delivered as fast as possible!
P.S. For your information, costs have skyrocketed across the board, while service quality has plummeted virtually everywhere. Our company is under great pressure to increase prices. Our logistics teams are constantly analyzing and improving our systems considering all the extreme external challenges and limitations. Our new licensed fulfillment center strategically located in Dalton, GA will help with speeding up deliveries by the end of this month.
We hope you consider all these factors and update your review and your rating very soon. Unfortunately, very few people update their reviews after we satisfy every aspect of their concerns.
Take care!
John B.
The D'OXYVA Customer Satisfaction Team
Buyer beware
I ordered my device and cartridge’s in May 22. I received the cartridge’s 4 weeks later but no device although was promised it was in the mail. The excuse, a logistics issue. When my device came the 3rd week of July it was missing the o ring. It also seemed as if it didn’t function the same as the ones I was watching on YouTube. I was promised a new device and a box of cartridges for my inconvenience. The cartridges came but the device didn’t. After calling numerous times and many weeks later the second device came but it was obviously a return. The box had been opened and there was moisture in the the water cartridge. After calling and calling and emailing I never did receive a proper device. I purchased an o ring for my original device and used it 2x a day consistently for months. I still use it periodically but I don’t know if it really does anything. I have a few small veins in my legs and ankles but they have actually gotten worse not better over the last year. I bought the device because of the promise of rebuilding my circulatory system. Getting rid of the veins in my legs was just a hopeful bonus. Unfortunately that didn’t happen. When I initially spoke with John he was very informative and convincing of the great benefits of the product. One of his selling points was that the product is so great that they virtually never get returned. I even convinced my friend to buy one as well, as she has bad veins in her legs. She got her device before me even after ordering it 2 weeks after me. Then when it came to receiving the second device, somehow it was sent it to her! Now, she lives in an entirely different city an hour away from me. Tell me how does that happen??? Needless to say I’m not real impressed with the company nor the product. Oh and my friend didn’t get any results either with her veins. I ended up spending $1500 because I wanted my husband to do it too so I ordered enough co2 cartridges for both of us to do 3 months of treatments. I came here today because I wanted to see what people were saying since my veins are seemingly getting worse. I was hoping for some encouragement from others to continue use but I don’t know if I should even use it anymore. I don’t know if my device works properly as I explained before.
15 juillet 2022
Avis spontané
This scam has went full term
It has been 9 months and still no product as promised. They even quit sending robotic responses. These clowns need to be prosecuted.
30 août 2022
Avis spontané
Disheartened
Your most recent review suggests it's sad that my negative approach prevents my husband from getting the help he needs. This is incorrect. My husband was actually the one who insisted on stopping doxyva because the results simply weren't there. Your statements are simply never correct and I always unfortunately need to correct them pretty much every time. My husband started using doxyva on May 7th 2022 and continued into mid-December 2022 after spending over $3,500. After 7 months and over 3,500 it should be more than sufficient for the great results the company boasts. It was so disturbing that you announced to the world on Trust pilot my husband's health condition even to the point of saying you were surprised he was alive. You had specifically told my husband in an email that the records he sent you that you requested would go no further than your doctors. How can I trust your company??? You then posted your company sent us dozens of emails that you do not guarantee results which was a complete 100% untruth. So when I asked you to post only the dates of those emails you replied that 'communication with your customers is private and confidential'. I do not know how your company can get away with such. We both know not one of those dozens of emails ever existed. It has been evident all along that you never address many of the issues in my review and the few that are always need to be corrected. Your most recent reviews
15 décembre 2022
Avis spontané
Réponse : D'Oxyva
Dear Claudia,
A small portion of our customers who purchased our consumer health products in the past 2-3 months had some issue with delivery delays and getting refunds. We're in the process of fixing these small gaps and will provide complementary products to everyone who accepts them.
Our main business is providing hospitals and home health patients with life-saving solutions that require a prescription by a licensed physician, and the high demand and supply chain challenges have been causing some shortages with our consumer health product line. We're working on issuing refunds to anyone requesting them as fast as possible, while still delivering products to compensate for the inconvenience.
Unfortunately, most people who get their concerns resolved do not post a positive review afterwards. In addition, most people shy away from posting their private health results.
It is not an excuse, but we are not the only company having some issues with deliveries and refunds via various payment processors these days as you may read a recent article via the below link.
https://www.msn.com/en-us/lifestyle/lifestyle-buzz/it-never-arrives-but-amazon-will-not-refund-you-tech-worker-warns-against-ordering-from-amazon/ar-AA18pVq5
We sincerely apologize for the inconvenience.
The D'OXYVA Customer Satisfaction Team
I generally don't write a bad review
I generally don't write a bad review. However, I am left with no other choice but to write one. I ordered Doxyva on 11/22 and even after 4 months I have ZERO updates. I have no idea when this product would be shipped or if it would be shipped at all. Is this a SCAM?? I have texted the listed number so many times and every time I get an excuse, "sorry we are overwhelmed, we'll get back to you today". I almost send the exact same message asking for status and I get similar response. Funny/Sad thing is that no one gets back with any updates. I keep asking but it's like they don't care. I asked for the contact info of the CEO, a Manger or somebody but no response. I think I should post all the chat messages so people know how mediocre all of this is. No concern for my time and not shame :(. Don't care about the frustration this is causing. I am beginning to think this may be all fake. Is this all SCAM?
---
Update: 03/07 - Are these people SCAMMERS not sure? I have not yet received the product, or the update. Nobody has even contacted me regarding the refund or for any updates. They shouldn't even take orders if it can't be fulfilled, which leads me to believe they are SCAMMERS
30 novembre 2022
Réponse : D'Oxyva
Hello Mohit,
Circularity Healthcare is a 12-year-old biotech operating in multiple countries around the world. You can find only great reviews about us online. We are aware of the product delivery challenges and gaps in our communications with you and a few other customers.
We deeply regret all the inconvenience our delays have caused you! We'd like to do better!
Your full refund is being processed now.
We'd like to notify you when we can immediately deliver products to you with complementary products without any payment, along with a discount coupon on any order at any time at doxyva.com.
Thank you & take care!
The D'OXYVA Customer Satisfaction Team
This company is a total scam.
This company is a total scam.. I ordered a $509 set up on November 30th of 2022. Week by week went by without receiving the products. I emailed, I called, I emailed , I called all to just get email after email saying sorry they had a hard time getting carriers to pick up the products but that it would be soon.. soon never came.. I am presently trying to get my money back via my bank & credit card..
30 novembre 2022
Réponse : D'Oxyva
Dear Dorothy,
Circularity Healthcare is a 12-year-old biotech operating in multiple countries around the world. You can find only great reviews about us online. We are aware of the product delivery challenges and gaps in our communications with you and a few other customers.
We deeply regret all the inconvenience our delays have caused you! We'd like to do better!
Your full refund is being processed now.
We'd like to notify you when we can immediately deliver products to you with complementary products without any payment, along with a discount coupon on any order at any time at doxyva.com.
Thank you & take care!
The D'OXYVA Customer Satisfaction Team
I wrote a review Sharing that I Just want my money back over 600 bucks
I wrote a review Sharing that I had not received any product from Doxyva other than one box of 25 ampules that I received in September 2022. From September 2022 to today February 21, 2023. I have not received any other product from Doxyva.
I have repeatedly emailed customer service at Doxyva, texted Per their instructions and called prove their instructions. The only response I get is from robots who respond via text respond on the website and respond via email. As of today I am owed over $600 in refunds. I Requested they stop building my credit card and that I no longer believe they’re robots statements that they are going to send me product after their shipping problems are resolved. If they can sell on Amazon and estimate that the product will get to a customer by February 24 and I still haven’t gotten any product since September 2022. You can see why I no longer trust them.
I tried to reply to their robot response on my previous review, but could not find any reply button. That is why I’m writing this. The robot response to my previous review has been sent to me numerous times.
What a bad way to treat a customer who in good faith believed the initial communication about shipping problems, and the company’s willingness to make sure I get the products I need and even offer to provide samples or whatever which I have never received nor want. I just want my money back.
21 février 2023
Avis spontané
Réponse : D'Oxyva
Hello Sandra,
Circularity Healthcare is a 12-year-old biotech operating in multiple countries around the world. You can find only great reviews about us online. We are aware of the product delivery challenges and gaps in our communications with you and a few other customers.
We deeply regret all the inconvenience our delays have caused you! We'd like to do better!
Your full refund is being processed now.
We'd like to notify you when we can immediately deliver products to you with complementary products without any payment, along with a discount coupon on any order at any time at doxyva.com.
Thank you & take care!
The D'OXYVA Customer Satisfaction Team
Company is does a poor job of communicating to its customer's!
While the initial presentation was good and I purchased the product, my attempts to speak to someone in the company has failed. I have called, I have text, I have used the company contact bots and so far to no avail! They give a number to call and every time I get a recording saying they are sorry they missed my call and to leave a message. No contact has been returned!!!!
14 janvier 2023
Réponse : D'Oxyva
Dear Mark,
We sincerely apologize for the inconvenience you have experienced! Our company is growing and is going through a lot of changes, while extreme supply chain and logistics issues persist. We are investing in closing any communications and logistics gaps we have in our system around the world.
We strive to provide the highest quality service to our customers. Therefore, we hope you accept as a token of our appreciation some complimentary products and discounts.
Thank you!
The D'OXYVA Customer Satisfaction Team
Latest News:
Saving Diabetics from Amputations, Chronic Pain, Widely Affordably in a Few Weeks Becomes Reality with Circularity's Groundbreaking Biotech, D'OXYVA via Upcoming IPO
https://www.ibtimes.com/saving-diabetics-amputations-chronic-pain-widely-affordably-few-weeks-becomes-reality-3656868
I have not received products paid for since September 2022.
I have not received products paid for since September 2022 I believed the “shipping” problems stated in their responses. I have paid $590 total and only received one box of 25 ampules. I found out today that all my text, email and phone messages were likely responded to by bots. I am stopping auto billing and going to try to get my money back. 😩
4 février 2023
Avis spontané
Réponse : D'Oxyva
Dear Sandy,
We sincerely apologize for the inconvenience you have experienced! Our company is growing and is going through a lot of changes, while extreme supply chain and logistics issues persist. We are investing in closing any communications and logistics gaps we have in our system around the world.
We strive to provide the highest quality service to our customers. Therefore, we hope you accept as a token of our appreciation some complimentary products and discounts.
Thank you!
The D'OXYVA Customer Satisfaction Team
Latest News:
Saving Diabetics from Amputations, Chronic Pain, Widely Affordably in a Few Weeks Becomes Reality with Circularity's Groundbreaking Biotech, D'OXYVA via Upcoming IPO
https://www.ibtimes.com/saving-diabetics-amputations-chronic-pain-widely-affordably-few-weeks-becomes-reality-3656868
I still haven't received my applicator…
Look, it took another month for that company to respond. With the non existence of customer service and a logistics department which is like a ship without a rudder, at best this company simply won't be in business much longer, it is simply doomed to fail. At worst, there is an appearance of either reckless or intentional fraudulent activity, subject to prosecution. There doesn't seem to be a door number 3. This is pathetic!!
30 août 2022
Avis spontané
Réponse : D'Oxyva
Dear Jeffrey,
We understand your frustration and we acknowledged our issues, while we are constantly investing in responding to everyone at the speed we would like to achieve. We'd like to make it up to you and make you happy moving forward.
We sincerely apologize for the inconvenience you have experienced! Our company is growing and is going through a lot of changes, while extreme supply chain and logistics issues persist. We are investing in closing any communications and logistics gaps we have in our system around the world.
We strive to provide the highest quality service to our customers. Therefore, we hope you accept as a token of our appreciation some complimentary products and discounts.
Thank you!
The D'OXYVA Customer Satisfaction Team
Latest News:
Saving Diabetics from Amputations, Chronic Pain, Widely Affordably in a Few Weeks Becomes Reality with Circularity's Groundbreaking Biotech, D'OXYVA via Upcoming IPO
https://www.ibtimes.com/saving-diabetics-amputations-chronic-pain-widely-affordably-few-weeks-becomes-reality-3656868
As someone that was diagnosed with…
As someone that was diagnosed with chronic regional pain syndrome (CRPS), my blood flow in my foot has decreased dramatically. There isn't enough I can say about the need for D'Oxyva. I have researched multiple products that claim to increase blood circulation to reduce pain and went with D'Oxyva. The other systems were bulky and required various patches to be placed around the area impacted.
15 novembre 2022
Avis spontané
I placed an order over two weeks ago
I placed an order over two weeks ago, still has not shipped. Noone responds on the live chat and cannot get anyone on the phone.
4 novembre 2022
Réponse : D'Oxyva
Hi Mark,
That sounds strange because we have been in constant contact with you and we have zero unanswered emails, calls or texts in our system as of now.
We're checking your order status and will email and text your shipping tracking numbers as soon as they are available in our system.
Please keep in mind that our products are regulated by the U.S. Department of Transportation (DOT) and it's more time-consuming to work with the special delivery services of the couple couriers licensed to handle them. Some customers have experienced delivery delays.
While we understand delivery delays could be frustrating, we really appreciate your patience while our logistics team is working very hard to get this life-changing technology delivered to you by either UPS or FedEx as fast as possible, because they are the only two couriers licensed to transport them via mandatory ground service!
Thank you & take care!
Life changing
Life changing addition on my healing journey... As a health coach and someone with autoimmune issues, I highly recommend D'Oxyva. I started to feel the benefits within 24 hours of using the therapy and have been feeling better and better since then! Amazing!
18 mars 2022
Avis spontané
Brain Bleed - I’ve just been through my 2nd & 3 rd…
I’ve just been through my 2nd & 3 rd brain bleed. I’ve been exhausted through the process. The second time in a year. My body loves the support of D’OXYVA system in helping my healing. If you’re suffering with your health, your getting better - be certain to grab onto your D’OXYVA TODAY so you can feel better quickly!! Thanks for a 5/5 system that helps!!! 😁
Carol Anne K.
Victoria- Canada 🇨🇦
THANK YOU XOX
18 août 2022
Avis spontané
Your body will love it!
11 août 2022
My purchase was super easy
My purchase was super easy. I was able to have all my questions answered prior to ordering. I’m just so excited to use this.
23 mai 2022
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