Dragons Head Shop Ltd Avis 

248
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Looked like a good product(s) Affordable too. Bought/ordered the product, then nothing. Order didn't arrive, hard to track, no response after several emails to their customer support. Shocker, you c... Voir plus

Noté 5 sur 5 étoiles

Hello, The Dragons Head Shop Ltd cannot fulfil orders at the moment due to unforeseen circumstances. The owner passed away suddenly. This is a family member trying to sort out estates. We will try t... Voir plus

Noté 5 sur 5 étoiles

Discreet, pretty good selection although couldn’t find exactly what i wanted. Fast delivery considering. The pipe i got is excellent quality but has 2 major drawbacks- the tapered stem makes it hard t... Voir plus

Noté 1 sur 5 étoiles

Haven’t received parcel at all payed extra for tracking number and everything haven’t received anything. Can’t even see where it is as tracking number don’t work will never be using this site again I... Voir plus

À propos de l'entreprise

  1. Magasin
  2. Magasin de cigarettes électroniques
  3. Magasin de narguilés
  4. Magasin de vaporiseurs

Écrit par l'entreprise

Dragons Head Shops based in London, UK Dragons Head Shop is an online-only store selling smoking, vaping and CBD products globally, operating from the UK. The store's main focus is the supply of high-quality Smoking and Vaping Accessories, such as Hand Rolling Papers (HMRP), Hemp-based CBD Oil Based Products, Shisha Tobacco flavours and accessories, Water pipe Bongs & Hookahs and many more. Their aim is to provide a one-stop shop for all smoking and vaping related needs with competitive pricing and hassle-free shipping and returns. They strive to stock only the best available products


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,3

Tous les avis

(248)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Awesome service

Easy to order, no problems in checkout, I will order from them again.

27 mai 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Terry. Your review is greatly appreciated.

Noté 5 sur 5 étoiles

A great shop

A great shop. Quick delivery, even for overseas, and products match pictures and description. Dragons Head is a cool name too for a shop.

18 mai 2022
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Réponse de Dragons Head Shop Ltd

Thank for your review.

Noté 2 sur 5 étoiles

Where is my product?

Recently bought a product with “guaranteed next day delivery” the product has not come yet (ordered 2 days ago) nor did I receive a reply from my 2 emails enquiring where the product is, they use “shop” as a tracking app but does not show any details nor a tracking number for my order, very confused just wondering where my item is

17 mai 2022
Avis spontané
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Réponse de Dragons Head Shop Ltd

24/05/2022
Hi Symps,
I have tracked your order with the Royal Mail and they state it has been delivered. I have emailed you separately with an offer to refund the postage cost. I hope that this is satisfactory. We were let down badly by the royal mail last week on a batch of orders that were all meant to be delivered next day but took 2-4 days. This is not normal and the RM have asked me to apologise to affected customers.
Kind regards
Lee

Hi there,
I’m sorry that you did not get your order the Next Day. We use Royal Mail to dispatch our orders. They are normally very reliable and deliver on time. Occasionally things get lost in the post. Which is frustrating for you and for us.
If you can email me via enquiries@dragonsheadshop.co.uk I am sure we can bring this issue to a close that you are happy with.
Kind regards
Dragons Head Shop Ltd

Noté 5 sur 5 étoiles

Absolutely brilliant product

Absolutely brilliant product, i just bought my second one, well recommended. *****

11 mai 2022
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Réponse de Dragons Head Shop Ltd

Thank you, I’m happy you liked the product and the service.

Noté 5 sur 5 étoiles

As usual

Polite and quick as usual

5 mai 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Izzi. It’s always a pleasure

Noté 5 sur 5 étoiles

A friend recommended me Dragons Head…

A friend recommended me Dragons Head shop and it does not disappoint. The glassware is some of the best I've used. Perfect thickness and range of shapes and sizes that it took me an hour to complete my shop. I recieved fursf
Class service from I played my order which was dispatched very promptly. I have to say its one of the best stores I've shopped with 10/10

5 mai 2022
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Réponse de Dragons Head Shop Ltd

Thank you for your kind review, Dee.

Noté 5 sur 5 étoiles

The best there is!

Been using Dragons Head Shop now for a while, and I’ve got to say they are one of the best sites out there. Their customer service is impeccable and deliveries are always on time. Can recommend them to anyone, and will be using them for a long time to come!

19 mars 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Jake.

Noté 5 sur 5 étoiles

Dragons Head saved my lungs...

I searched online EVERYWHERE and could not find a 14mm to 10mm converter for my Zeus Arc Iceborn adapter, so that I could use my Budgie Mini waterpipe.

Thankfully Dragons Head exists and I found exactly what I needed. Delivery was was prompt, item was flawless and did what it said on the tin.

No more coughing for me, thank you Dragons Head.

11/10

9 mars 2022
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Réponse de Dragons Head Shop Ltd

Hi Richard, thanks for the review; I'm glad the coughing will stop :-)

Noté 5 sur 5 étoiles

Great customer service

Was sent the wrong item but was very quickly resolved & was kept updated with the progress, you can’t ask for much more really, great customer service 👍🏼

7 mars 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Bradley.

Noté 5 sur 5 étoiles

Top. Top. Service

Yet again fast delivery from start to finish. Items well packed as the top notch service they provide 👍👍👍👌

12 février 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Ian.

Noté 5 sur 5 étoiles

Great shop

Fantastic shop to buy from. Great selection. Websites not the easiest in the world to navigate but prices are great. Love my wax burners thanks.

3 février 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Sam. If you have any ideas on how to navigate the website in an easier way; we would be happy to hear your suggestions. You can email us at enquiries@dragonsheadshop.co.uk Thanks Lee

Noté 5 sur 5 étoiles

Highly recommended

Very good products. Satisfaction quaranted. Highly recommended.

2 février 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Piotr.

Noté 5 sur 5 étoiles

Excellent!!!!!

So I normally won’t have a huge review about a product or the company. But this time, I feel that is necessary to do so. So I’ve order 3 small items and with delivery within 48h with Royal Mail. Now, let’s talk about that delivery. It took 12 days, 12 looooooong days 😩😩😩
Now the good side of all this, after about 10 days of not receiving the order, I’ve decided to contact the shop to explain what happened and what are my frustrations and what can be done, with obviously no hopes that someone will bother to reply to me. Shocked, but properly shocked that I got an answer to my concerns and not just that, but within minutes, people, within minutes of pressing send I’ve got an email with an explanation, apology and a plan of action. I am pleased to say that I will continue to order no matter the huge delays that Royal Mail are causing( problems that are caused by other as we are all aware). Dragons Head (Lee) for me you have done what no other company bother to do, win my trust and loyalty, simply by answering to my email and explaining the facts. I will be always grateful for this. Thank you for making a costumer extremely happy. 🙏🙏🙏🙏🙏

18 janvier 2022
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Réponse de Dragons Head Shop Ltd

Thank you, Eli. You're very welcome, we try to give this level of service to everyone.

Noté 5 sur 5 étoiles

Good products.

Good products.
This was the second time I shopped at the Dragons. All good, straight forward, no drama.
Thanks again
Wishing you all a Happy and prosperous 2022🥂🙏😀

10 janvier 2022
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Réponse de Dragons Head Shop Ltd

Many thanks, Jonny.

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